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Booking.com
@
bookingcom
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Welcome to Booking.com's official Twitter page. Follow us for great travel tips, destinations, and inspiration.
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57 463
Tweety
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4 214
Obserwowani
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151 413
Obserwujący
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Booking.com
@bookingcom
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25 maj |
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Hi there Mustapha. We regret knowing about it. Did you check in the written confirmation if the breakfast was included in your reservation?
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Booking.com
@bookingcom
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25 maj |
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Sure thing we can. We'd need you to send us in private the booking confirmation number along the PIN code. This way we'll be able to get in touch with the accommodation. twitter.com/messages/compo…
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Booking.com
@bookingcom
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25 maj |
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Oh, no Piggy. We'd never leave you stranded and here we're to rescue you. DM us with your confirmation number along PIN and we'll try to best help you.
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Booking.com
@bookingcom
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25 maj |
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Our site performs as a window which brings more visibility to a vast variety of accommodations within a wide price range to make it accessible for everyone. They're responsible of what's announced in the site as are the ones delivering the service.
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Booking.com
@bookingcom
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25 maj |
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Hi Natalie. Any refund has to be made by the accommodation since they provide the guest with the service. We're always glad to give a hand with it but ultimately it has to be done by the property.
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Booking.com
@bookingcom
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25 maj |
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Yes, we can! Feel free to DM us with the confirmation number along PIN and we'll contact the accommodation asking for an exception. twitter.com/messages/compo…
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Booking.com
@bookingcom
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25 maj |
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Hi John. Our records show that the booking was cancelled by the guest himself. We've also emailed an answer to the address saved in the reservation.
We also advise you to remove the screenshot as it contains sensitive information of the booking.
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Booking.com
@bookingcom
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25 maj |
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We regret knowing your experience isn't going as expected, Kerstin. Did you try to address your concerns to the property's staff? Generally they're glad to help and make the guest's stay more pleasant.
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Booking.com
@bookingcom
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25 maj |
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Siempre respondemos a nuestros clientes, Ricardo. Te hemos enviado un correo al email guardado en la reserva con más información.
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Booking.com
@bookingcom
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24 maj |
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Enjoy good food, wine and gorgeous gardens in Tuscany. Read more about lesser-known gardens in Italy here: book.i.ng/6011TyaYU pic.twitter.com/W7JbqZYlGK
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Booking.com
@bookingcom
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24 maj |
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Hi Carol, while we value our partners, for security reasons we're unable to provide any support via social media. Feel free to reach out to our 24/7 partner support here: booki.ng/2MGRaHU who'd be happy to look into your finance related questions.
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Booking.com
@bookingcom
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24 maj |
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Hi there Martha. You can contact our 24/7 customer care line here: booki.ng/2DoSRSw
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Booking.com
@bookingcom
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24 maj |
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We've just replied to your DM.
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Booking.com
@bookingcom
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24 maj |
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Glad to hear! Thanks for letting us know. Have a great weekend.
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Booking.com
@bookingcom
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24 maj |
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Hi Ashkay, we're sorry to hear this and our intention is not to cause any unnecessary stress. Feel free to give our 24/7 customer service team a call who can contact the accommodation with a deadline to confirm your booking. You can reach out to us here: bit.ly/2JZHZk5
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Booking.com
@bookingcom
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24 maj |
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Hi Paul, that doesn't sound right. Feel free to DM us to the PIN code and we can look into this for you. For anything urgent you can always give our 24/7 customer service team a call here: bit.ly/2JZHZk5 twitter.com/messages/compo…
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Booking.com
@bookingcom
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24 maj |
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Hi Shashwat, we can definitely look into the refund for you.
Please send us a DM with the name you booked under, the confirmation number and PIN, and we'll get back to you as soon as possible. twitter.com/messages/compo…
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Booking.com
@bookingcom
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24 maj |
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Prepayment policies can be found on your confirmation email. We're glad that you've received a confirmation of the refund and 10 days is a guideline and is dependent on your bank. Feel free to give our 24/7 customer service a call if you need any support: bit.ly/2JZHZk5
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Booking.com
@bookingcom
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24 maj |
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Hi there Helen. We'll be glad to look into that refund for you. DM us with the confirmation number plus PIN and we'll check it out. twitter.com/messages/compo…
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Booking.com
@bookingcom
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24 maj |
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We've just replied to your DM.
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