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@
VerizonSupport
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Having any Fios support-related issues? Give us a shout! Our team is here 24/7 #fiosfam
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764,486
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81,816
Following
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202,163
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Verizon Support
@VerizonSupport
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5s |
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We do hate that you are going through this but we are aware of this issue and are working on it non-stop. Thank you. ^AFT
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Verizon Support
@VerizonSupport
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27m |
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Dispatch team has confirmed the ticket wasn't a dispatch ticket, however a ticket to be worked off premise. ^VCT
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Verizon Support
@VerizonSupport
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29m |
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Who set up the ticket? ^VCT
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Verizon Support
@VerizonSupport
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31m |
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Please follow and DM us for further assistance. ^VCT
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Verizon Support
@VerizonSupport
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32m |
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Ok, we're waiting to hear back on more information about this. ^VCT
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Verizon Support
@VerizonSupport
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38m |
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Were you told this was a dispatch? Did it quote you a tech fee charge? ^VCT
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Verizon Support
@VerizonSupport
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47m |
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We see that they tried to call, but it went to voicemail. Can you send a screenshot of the repair ticket? ^VCT
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Verizon Support
@VerizonSupport
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53m |
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One moment while we check. ^VCT
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Verizon Support
@VerizonSupport
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59m |
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Do you have the ticket number? ^AFT
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Verizon Support
@VerizonSupport
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3h |
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Hey Tristan. If you click this link, you can log in with your credentials and check for outages. vz.to/2xXj9Ky ^JPM
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Verizon Support
@VerizonSupport
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3h |
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Hello Laurie, we would love to assist with your residential services. Please follow and DM us for more assistance. ^CLR
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Verizon Support
@VerizonSupport
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4h |
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Thank you for reaching out Laurie, are you referring to wireless or residential services? ^KNW
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Verizon Support
@VerizonSupport
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4h |
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We would love to have you. vz.to/30Gn36M ^CLR
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Verizon Support
@VerizonSupport
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5h |
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We are here for you check to see if we provide service in your area vz.to/30KCpXJ
^DMM
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Verizon Support
@VerizonSupport
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6h |
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We think so too ;) ^KNW
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Verizon Support
@VerizonSupport
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6h |
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Ok have you tried rebooting your router already? ^KAC
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Verizon Support
@VerizonSupport
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6h |
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Oh no have you tried rebooting your router? ^KAC
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Verizon Support
@VerizonSupport
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6h |
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If you feel as though you have an outage, click this link to see updates vz.to/2xRRPxc ^KNW
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Verizon Support
@VerizonSupport
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6h |
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Oh okay then lol, just making sure. ^KNW
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Verizon Support
@VerizonSupport
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6h |
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How long has this been happening. ^KNW
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