ٹویٹس

2 گھنٹے	@JFKairport Kennedy Airport
@true اس کو جواب دیا جا رہا ہے We're sorry to hear this, would you care to share with us why? We take customer experience very seriously and would appreciate your feedback. *JB
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2 گھنٹے	@JFKairport Kennedy Airport
To all the dads traveling through #JFK Airport or at home with loved ones, we wish you a happy #FathersDay pic.twitter.com/wxKIFo7GUy
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11 گھنٹے	@JFKairport Kennedy Airport
@CBPNewYorkCity @true اس کو جواب دیا جا رہا ہے Each of our terminal operators works with @cbpNewYorkCity to set up their customs areas depending on the needs of that particular terminal. *NV
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11 گھنٹے	@JFKairport Kennedy Airport
@true اس کو جواب دیا جا رہا ہے Thank you Callum for elaborating. And we are sorry for the inconvenience. Canadian visitors are grouped with US Citizens because they are processed the same way as they enter the US. Unfortunately, legal residents and visitors from other countries are processed differently. *NV
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12 گھنٹے	@JFKairport Kennedy Airport
@AskTSA @true اس کو جواب دیا جا رہا ہے Darnell, just so you know @askTSA security officers do not search for marijuana or other illegal drugs, but if any illegal substance is discovered during security screening, TSA will refer the matter to a law enforcement officer. *NV
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12 گھنٹے	@JFKairport Kennedy Airport
@true اس کو جواب دیا جا رہا ہے Callum, could you give us some more detail on what happened? *NV
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16 گھنٹے	@JFKairport Kennedy Airport
@true اس کو جواب دیا جا رہا ہے Ruruhime, our airport can be a bit intimidating because of our size but it is really easy to navigate. There are signs all over and you can use the map in this link to help as well - jfkairport.com/at-airport/air… *NV
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17 گھنٹے	@JFKairport Kennedy Airport
@true اس کو جواب دیا جا رہا ہے Wow Kirsten, what an adventure. Thanks for your patience. *NV
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17 گھنٹے	@JFKairport Kennedy Airport
@true اس کو جواب دیا جا رہا ہے Sue, we know some of our terminals are very long but that length it allows us to have great shops and restaurants for our passengers, and the walk is a great workout. *NV
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18 گھنٹے	@JFKairport Kennedy Airport
@true اس کو جواب دیا جا رہا ہے Francesca, well at the very least you will have a chance to explore some of the great dining and shopping options at the airport. jfkairport.com/at-airport/sho… *NV
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18 گھنٹے	@JFKairport Kennedy Airport
@true اس کو جواب دیا جا رہا ہے Hello Wayne, thanks for the feedback. Which terminal are you in? We will pass it along to the terminal operator. *NV
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19 گھنٹے	@JFKairport Kennedy Airport
@true اس کو جواب دیا جا رہا ہے Hi Angela, pardon the late response were sorry to read you had a long wait. It can certainly be frustrating. Higher than usual passenger volumes during the summer travel season can impact wait times at customs. We ensure that we are working with CBP to moderate the wait times.*JB
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21 گھنٹے	@JFKairport Kennedy Airport
@true اس کو جواب دیا جا رہا ہے We'll be here ready when you both arrive.*JB
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23 گھنٹے	@JFKairport Kennedy Airport
@true اس کو جواب دیا جا رہا ہے Hi Blair. We're sorry your experience finding the dropoff location was difficult. Please let us know what terminal you are departing from so we can share your feedback with the appropriate personnel. *JB
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23 گھنٹے	@JFKairport Kennedy Airport
@true اس کو جواب دیا جا رہا ہے Your welcome anytime @syringegun.*JB
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23 گھنٹے	@JFKairport Kennedy Airport
@true اس کو جواب دیا جا رہا ہے Sorry to read about your delay, this is not the experience we want you to have at JFK. The TSA determines how to control lines but, we're going to share this feedback with the terminal operator. Thank you for letting us know.*JB
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15 جون	@JFKairport Kennedy Airport
@true اس کو جواب دیا جا رہا ہے Unfortunately, we do not have access to that information, however, if you provide the date, flight information, and time of landing in your complaint CBP does has the ability to find the officer who screened you.*JB
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15 جون	@JFKairport Kennedy Airport
@true اس کو جواب دیا جا رہا ہے Sorry to hear about your damaged luggage. Have you been able to file a claim with your airline?*JB
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15 جون	@JFKairport Kennedy Airport
@true اس کو جواب دیا جا رہا ہے Please file a formal complaint with CBP who manages the immigration lines at help.cbp.gov/app/forms/comp…. *JB
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15 جون	@JFKairport Kennedy Airport
@AskTSA @true اس کو جواب دیا جا رہا ہے Sorry to read about your long wait earlier this isn't the experience we want you to have at JFK. If you would like to share your experience with TSA you can do via @AskTSA thank you for letting us know.*JB
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