Featured Insights

March 2017 – As the EU faces an inflection point, its response to three global forces will shape the path forward.

March 2017 – Companies can put their information to work by teasing out novel patterns, driving productivity, and creating new solutions.

February 2017 – Banks do not control the demand for compliance, but they can optimize the effectiveness and efficiency of their response.

March 2017 – Full intelligent process automation comprises five key technologies. Here’s how to use them to enhance productivity and... efficiency, reduce operational risks, and improve customer experiences.

March 2017 – Chemical companies have been riding high, but the trends that have underpinned that performance are shifting. Companies should... reflect carefully on their strengths as they move into this new territory.

March 2017 – To drive revenue growth in the digital age, new data shows that marketing leaders are upgrading data-collection technology, collaborating... closely with IT, and focusing on test-and-learn agility.

March 2017 – The head of operations for the US State Department’s Passport Services Directorate discusses how her team finds creative... ways to use sometimes-imperfect customer data to improve the passport-application experience.

March 2017 – Rick DeLappe, the project manager for Recreation.gov, discusses redesigning the user experience and the Recreation Information... Database.

February 2017 – In the digital age, consumers are always shopping around. New research shows that hooking them early is the strongest path to... growth.

February 2017 – Digital technology, despite its seeming ubiquity, has only begun to penetrate industries. As it continues its advance, the implications... for revenues, profits, and opportunities will be dramatic.

February 2017 – The old one isn’t working. We need bolder leadership and more exacting execution.

February 2017 – Executives need to get smarter about when to open up and when to withhold information so they can enjoy the benefits of organizational... transparency while mitigating its unintended consequences.

February 2017 – To transform the sector, action is needed in seven areas or through broader adoption of mass-production approaches.

February 2017 – The ways we consume energy and produce commodities are changing. This transformation could benefit the global economy, but resource... producers will have to adapt to stay competitive.

January 2017 – Automation is happening, and it will bring substantial benefits to businesses and economies worldwide, but it won’t arrive... overnight. A new McKinsey Global Institute report finds realizing automation’s full potential requires people and technology to work hand in hand.

December 2016 – Big data’s potential just keeps growing. Taking full advantage means companies must incorporate analytics into their strategic... vision and use it to make better, faster decisions.