<?xml version="1.0" encoding="UTF-8"?><rss xmlns:dc="http://purl.org/dc/elements/1.1/" xmlns:content="http://purl.org/rss/1.0/modules/content/" xmlns:atom="http://www.w3.org/2005/Atom" version="2.0"><channel><title><![CDATA[LivePerson Knowledge Center - Feed]]></title><description><![CDATA[Manage, measure, and scale messaging conversations]]></description><link>https://knowledge.liveperson.com</link><generator>GatsbyJS</generator><lastBuildDate>Thu, 15 Feb 2024 13:38:29 GMT</lastBuildDate><item><title><![CDATA[Week of November 3rd - Release Notes]]></title><description><![CDATA[
]]></description><link>https://knowledge.liveperson.com/release-notes/week-of-november-3rd</link><guid isPermaLink="false">week-of-november-3rd</guid><pubDate>Wed, 03 Nov 2021 00:00:00 GMT</pubDate></item><item><title><![CDATA[Week of November 10th - Release Notes]]></title><description><![CDATA[Integration Hub (iHub), and more

]]></description><link>https://knowledge.liveperson.com/release-notes/week-of-november-10th</link><guid isPermaLink="false">week-of-november-10th</guid><pubDate>Wed, 10 Nov 2021 00:00:00 GMT</pubDate></item><item><title><![CDATA[November 2021 - What's New]]></title><description><![CDATA[See the new features and capabilities of November, including Structured Content datepicker and appointment list, Next Best Conversation™ with Adobe, Intent Manager for Marketplace and a new agent app update.]]></description><link>https://knowledge.liveperson.com/whats-new/november-2021</link><guid isPermaLink="false">november-2021</guid><pubDate>Mon, 29 Nov 2021 00:00:00 GMT</pubDate></item><item><title><![CDATA[December 2021 - What's New]]></title><description><![CDATA[Watch the 'Year in Review' video to catch the product highlights of this past year, including groundbreaking new features and capabilities that help brands manage conversations with customers in an unprecedented time.]]></description><link>https://knowledge.liveperson.com/whats-new/december-2021</link><guid isPermaLink="false">december-2021</guid><pubDate>Thu, 30 Dec 2021 00:00:00 GMT</pubDate></item><item><title><![CDATA[Apache Log4j vulnerability - What's New]]></title><description><![CDATA[LivePerson, like the majority of the technology industry, has actively engaged in the remediation of CVE-2021-44228, referred to as Apache Log4j vulnerability.]]></description><link>https://knowledge.liveperson.com/whats-new/apache-log4j-vulnerability</link><guid isPermaLink="false">apache-log4j-vulnerability</guid><pubDate>Thu, 30 Dec 2021 00:00:00 GMT</pubDate></item><item><title><![CDATA[Week of January 12th - Release Notes]]></title><description><![CDATA[Support for KakaoTalk, and more

]]></description><link>https://knowledge.liveperson.com/release-notes/week-of-january-12th</link><guid isPermaLink="false">week-of-january-12th</guid><pubDate>Wed, 12 Jan 2022 00:00:00 GMT</pubDate></item><item><title><![CDATA[Week of February 9th - Release Notes]]></title><description><![CDATA[Third-Party Bots, Conversation Assist and more

]]></description><link>https://knowledge.liveperson.com/release-notes/week-of-february-9th</link><guid isPermaLink="false">week-of-february-9th</guid><pubDate>Wed, 09 Feb 2022 00:00:00 GMT</pubDate></item><item><title><![CDATA[Week of February 16th - Release Notes]]></title><description><![CDATA[Knowledge Center design, Connector updates, and more

]]></description><link>https://knowledge.liveperson.com/release-notes/week-of-february-16th</link><guid isPermaLink="false">week-of-february-16th</guid><pubDate>Wed, 16 Feb 2022 00:00:00 GMT</pubDate></item><item><title><![CDATA[Week of February 23rd - Release Notes]]></title><description><![CDATA[Viber Connector updates, Connect to Messaging

]]></description><link>https://knowledge.liveperson.com/release-notes/week-of-february-23rd</link><guid isPermaLink="false">week-of-february-23rd</guid><pubDate>Wed, 23 Feb 2022 00:00:00 GMT</pubDate></item><item><title><![CDATA[Week of March 17th - Release Notes]]></title><description><![CDATA[Conversation Builder and KnowledgeAI

]]></description><link>https://knowledge.liveperson.com/release-notes/week-of-march-17th</link><guid isPermaLink="false">week-of-march-17th</guid><pubDate>Wed, 02 Mar 2022 00:00:00 GMT</pubDate></item><item><title><![CDATA[Week of March 2nd - Release Notes]]></title><description><![CDATA[Conversation Builder and KnowledgeAI

]]></description><link>https://knowledge.liveperson.com/release-notes/week-of-march-2nd</link><guid isPermaLink="false">week-of-march-2nd</guid><pubDate>Wed, 02 Mar 2022 00:00:00 GMT</pubDate></item><item><title><![CDATA[Week of March 9 - Release Notes]]></title><description><![CDATA[Enhancements for Proactive, Line Connector, Agent Workspace, KnowledgeAI, Knowledge Center 2.1 and more]]></description><link>https://knowledge.liveperson.com/release-notes/week-of-march-9</link><guid isPermaLink="false">week-of-march-9</guid><pubDate>Wed, 09 Mar 2022 00:00:00 GMT</pubDate></item><item><title><![CDATA[Week of March 16 - Release Notes]]></title><description><![CDATA[Enhancements to Messaging Interactions, Intent Manager, Apple Messages for Business, User and Skills, and more]]></description><link>https://knowledge.liveperson.com/release-notes/week-of-march-16</link><guid isPermaLink="false">week-of-march-16</guid><pubDate>Wed, 16 Mar 2022 00:00:00 GMT</pubDate></item><item><title><![CDATA[Week of March 23 - Release Notes]]></title><description><![CDATA[Enhancements to Management Console, Analytics Builder, Knowledge Center and more

]]></description><link>https://knowledge.liveperson.com/release-notes/week-of-march-23</link><guid isPermaLink="false">week-of-march-23</guid><pubDate>Wed, 23 Mar 2022 00:00:00 GMT</pubDate></item><item><title><![CDATA[Week of March 30 - Release Notes]]></title><description><![CDATA[New Workforce Management metrics &amp; APIs

]]></description><link>https://knowledge.liveperson.com/release-notes/week-of-march-30</link><guid isPermaLink="false">week-of-march-30</guid><pubDate>Wed, 30 Mar 2022 00:00:00 GMT</pubDate></item><item><title><![CDATA[March 2022 - What's New]]></title><description><![CDATA[Check out Conversation Cloud’s product highlights released in the past few months:
]]></description><link>https://knowledge.liveperson.com/whats-new/march-2022</link><guid isPermaLink="false">march-2022</guid><pubDate>Thu, 31 Mar 2022 00:00:00 GMT</pubDate></item><item><title><![CDATA[Spring4Shell: A Java Spring Framework Remote Code Execution vulnerability - What's New]]></title><description><![CDATA[LivePerson, like the majority of the technology industry, has actively engaged in the review of and remediations for CVE-2022-22965, referred to as the Spring4Shell vulnerability.]]></description><link>https://knowledge.liveperson.com/whats-new/spring4shell-a-java-spring-framework-remote-code-execution-vulnerability</link><guid isPermaLink="false">spring4shell-a-java-spring-framework-remote-code-execution-vulnerability</guid><pubDate>Sun, 03 Apr 2022 00:00:00 GMT</pubDate></item><item><title><![CDATA[Week of April 6 - Release Notes]]></title><description><![CDATA[Enhancements to AI Annotator, Medallia Conversations and more

]]></description><link>https://knowledge.liveperson.com/release-notes/week-of-april-6</link><guid isPermaLink="false">week-of-april-6</guid><pubDate>Wed, 06 Apr 2022 00:00:00 GMT</pubDate></item><item><title><![CDATA[Week of April 13 - Release Notes]]></title><description><![CDATA[Support for Viber connector, third-party bots, secure forms and social messaging

]]></description><link>https://knowledge.liveperson.com/release-notes/week-of-april-13</link><guid isPermaLink="false">week-of-april-13</guid><pubDate>Wed, 13 Apr 2022 00:00:00 GMT</pubDate></item><item><title><![CDATA[Week of April 20 - Release Notes]]></title><description><![CDATA[Updates for Proactive Messaging, Agent Workspace, Workflow and more

]]></description><link>https://knowledge.liveperson.com/release-notes/week-of-april-20</link><guid isPermaLink="false">week-of-april-20</guid><pubDate>Wed, 20 Apr 2022 00:00:00 GMT</pubDate></item><item><title><![CDATA[Week of April 27 - Release Notes]]></title><description><![CDATA[Updates to CoBrowse

]]></description><link>https://knowledge.liveperson.com/release-notes/week-of-april-27</link><guid isPermaLink="false">week-of-april-27</guid><pubDate>Wed, 27 Apr 2022 00:00:00 GMT</pubDate></item><item><title><![CDATA[Week of May 11 - Release Notes]]></title><description><![CDATA[Support for KnowledgeAI, Intent Manager, Conversation Builder, New Agent Workspace 1.35, and Annotation Management

]]></description><link>https://knowledge.liveperson.com/release-notes/week-of-may-11</link><guid isPermaLink="false">week-of-may-11</guid><pubDate>Wed, 11 May 2022 00:00:00 GMT</pubDate></item><item><title><![CDATA[Week of May 18 - Release Notes]]></title><description><![CDATA[Support for Proactive Messaging, Agent Workspace, and Knowledge Center

]]></description><link>https://knowledge.liveperson.com/release-notes/week-of-may-18</link><guid isPermaLink="false">week-of-may-18</guid><pubDate>Wed, 18 May 2022 00:00:00 GMT</pubDate></item><item><title><![CDATA[Week of June 1st - Release Notes]]></title><description><![CDATA[New Knowledge Center features

]]></description><link>https://knowledge.liveperson.com/release-notes/week-of-june-1-2022</link><guid isPermaLink="false">week-of-june-1-2022</guid><pubDate>Wed, 01 Jun 2022 00:00:00 GMT</pubDate></item><item><title><![CDATA[Week of June 8 - Release Notes]]></title><description><![CDATA[Support for APIs, Agent Workspace, Proactive Messaging and more

]]></description><link>https://knowledge.liveperson.com/release-notes/week-of-june-8</link><guid isPermaLink="false">week-of-june-8</guid><pubDate>Wed, 08 Jun 2022 00:00:00 GMT</pubDate></item><item><title><![CDATA[Week of June 22 - Release Notes]]></title><description><![CDATA[Support for AI Annotation Management

]]></description><link>https://knowledge.liveperson.com/release-notes/week-of-june-22</link><guid isPermaLink="false">week-of-june-22</guid><pubDate>Wed, 22 Jun 2022 00:00:00 GMT</pubDate></item><item><title><![CDATA[Week of June 29 - Release Notes]]></title><description><![CDATA[Support for Intent Manager, Performance Optimizer, Medallia COnversations, and Third-party bots

]]></description><link>https://knowledge.liveperson.com/release-notes/week-of-june-29</link><guid isPermaLink="false">week-of-june-29</guid><pubDate>Wed, 29 Jun 2022 00:00:00 GMT</pubDate></item><item><title><![CDATA[Week of July 6 - Release Notes]]></title><description><![CDATA[New updates for Intent Manager and Conversation Builder

]]></description><link>https://knowledge.liveperson.com/release-notes/week-of-july-6</link><guid isPermaLink="false">week-of-july-6</guid><pubDate>Wed, 06 Jul 2022 00:00:00 GMT</pubDate></item><item><title><![CDATA[Week of July 13 - Release Notes]]></title><description><![CDATA[New updates for Agent Workspace and Social Messaging (Twitter &amp; Facebook)

]]></description><link>https://knowledge.liveperson.com/release-notes/week-of-july-13</link><guid isPermaLink="false">week-of-july-13</guid><pubDate>Wed, 13 Jul 2022 00:00:00 GMT</pubDate></item><item><title><![CDATA[Week of July 20  - Release Notes]]></title><description><![CDATA[New updates Analytics Builder, Proactive Messaging, AI Annotator

]]></description><link>https://knowledge.liveperson.com/release-notes/week-of-july-20</link><guid isPermaLink="false">week-of-july-20</guid><pubDate>Wed, 20 Jul 2022 00:00:00 GMT</pubDate></item><item><title><![CDATA[Week of July 27  - Release Notes]]></title><description><![CDATA[New updates: Social Messaging

]]></description><link>https://knowledge.liveperson.com/release-notes/week-of-july-27</link><guid isPermaLink="false">week-of-july-27</guid><pubDate>Wed, 27 Jul 2022 00:00:00 GMT</pubDate></item><item><title><![CDATA[Week of August 3  - Release Notes]]></title><description><![CDATA[New updates: Connect to Messaging, Social Messaging, and more

]]></description><link>https://knowledge.liveperson.com/release-notes/week-of-august-3</link><guid isPermaLink="false">week-of-august-3</guid><pubDate>Wed, 03 Aug 2022 00:00:00 GMT</pubDate></item><item><title><![CDATA[Week of August 24  - Release Notes]]></title><link>https://knowledge.liveperson.com/release-notes/week-of-august-24</link><guid isPermaLink="false">week-of-august-24</guid><pubDate>Wed, 24 Aug 2022 00:00:00 GMT</pubDate></item><item><title><![CDATA[Week of September 8 - Release Notes]]></title><description><![CDATA[New updates: Social Messaging and Third-party Bots

]]></description><link>https://knowledge.liveperson.com/release-notes/week-of-september-8</link><guid isPermaLink="false">week-of-september-8</guid><pubDate>Wed, 07 Sep 2022 00:00:00 GMT</pubDate></item><item><title><![CDATA[Week of September 15 - Release Notes]]></title><description><![CDATA[New updates: Conversation Builder and Social Messaging

]]></description><link>https://knowledge.liveperson.com/release-notes/week-of-september-15</link><guid isPermaLink="false">week-of-september-15</guid><pubDate>Thu, 15 Sep 2022 00:00:00 GMT</pubDate></item><item><title><![CDATA[Week of September 22 - Release Notes]]></title><description><![CDATA[New updates: Conversation Assist

]]></description><link>https://knowledge.liveperson.com/release-notes/week-of-september-22</link><guid isPermaLink="false">week-of-september-22</guid><pubDate>Thu, 22 Sep 2022 00:00:00 GMT</pubDate></item><item><title><![CDATA[Week of September 28 - Release Notes]]></title><description><![CDATA[New updates: Agent Workspace, Proactive Messaging, User &amp; Skills

]]></description><link>https://knowledge.liveperson.com/release-notes/week-of-september-28</link><guid isPermaLink="false">week-of-september-28</guid><pubDate>Wed, 28 Sep 2022 00:00:00 GMT</pubDate></item><item><title><![CDATA[Week of October 12 - Release Notes]]></title><description><![CDATA[New updates: Social Messaging, Analytics Builder, Consumer Web Messaging

]]></description><link>https://knowledge.liveperson.com/release-notes/week-of-october-12</link><guid isPermaLink="false">week-of-october-12</guid><pubDate>Wed, 12 Oct 2022 00:00:00 GMT</pubDate></item><item><title><![CDATA[Week of October 19 - Release Notes]]></title><description><![CDATA[New updates: KnowledgeAI

]]></description><link>https://knowledge.liveperson.com/release-notes/week-of-october-19</link><guid isPermaLink="false">week-of-october-19</guid><pubDate>Wed, 19 Oct 2022 00:00:00 GMT</pubDate></item><item><title><![CDATA[Week of October 27 - Release Notes]]></title><description><![CDATA[New updates: Agent Workspace, Proactive Messaging, User &amp; Skills

]]></description><link>https://knowledge.liveperson.com/release-notes/week-of-october-27</link><guid isPermaLink="false">week-of-october-27</guid><pubDate>Thu, 27 Oct 2022 00:00:00 GMT</pubDate></item><item><title><![CDATA[Week of November 2 - Release Notes]]></title><description><![CDATA[New updates: WhatsApp Business Connector

]]></description><link>https://knowledge.liveperson.com/release-notes/week-of-november-2</link><guid isPermaLink="false">week-of-november-2</guid><pubDate>Wed, 02 Nov 2022 00:00:00 GMT</pubDate></item><item><title><![CDATA[Week of November 9 - Release Notes]]></title><description><![CDATA[New updates: KnowledgeAI

]]></description><link>https://knowledge.liveperson.com/release-notes/week-of-november-9</link><guid isPermaLink="false">week-of-november-9</guid><pubDate>Wed, 09 Nov 2022 00:00:00 GMT</pubDate></item><item><title><![CDATA[Week of November 16 - Release Notes]]></title><description><![CDATA[New updates: Conversation Builder, Social Messaging

]]></description><link>https://knowledge.liveperson.com/release-notes/week-of-november-16</link><guid isPermaLink="false">week-of-november-16</guid><pubDate>Wed, 16 Nov 2022 00:00:00 GMT</pubDate></item><item><title><![CDATA[Week of November 23 - Release Notes]]></title><description><![CDATA[New updates: Connect to Messaging

]]></description><link>https://knowledge.liveperson.com/release-notes/week-of-november-23</link><guid isPermaLink="false">week-of-november-23</guid><pubDate>Wed, 23 Nov 2022 00:00:00 GMT</pubDate></item><item><title><![CDATA[Week of November 30 - Release Notes]]></title><description><![CDATA[New updates: Agent Workspace, Conversation Builder

]]></description><link>https://knowledge.liveperson.com/release-notes/week-of-november-30</link><guid isPermaLink="false">week-of-november-30</guid><pubDate>Wed, 30 Nov 2022 00:00:00 GMT</pubDate></item><item><title><![CDATA[Week of December 7 - Release Notes]]></title><description><![CDATA[New updates: Proactive Messages

]]></description><link>https://knowledge.liveperson.com/release-notes/week-of-december-7</link><guid isPermaLink="false">week-of-december-7</guid><pubDate>Wed, 07 Dec 2022 00:00:00 GMT</pubDate></item><item><title><![CDATA[Week of December 14 - Release Notes]]></title><description><![CDATA[New updates: Social Messaging

]]></description><link>https://knowledge.liveperson.com/release-notes/week-of-december-14</link><guid isPermaLink="false">week-of-december-14</guid><pubDate>Wed, 14 Dec 2022 00:00:00 GMT</pubDate></item><item><title><![CDATA[2022 Year in Review - What's New]]></title><description><![CDATA[From all of us at LivePerson, we would like to wish you a Happy Holidays and New Year!]]></description><link>https://knowledge.liveperson.com/whats-new/2022-year-in-review</link><guid isPermaLink="false">2022-year-in-review</guid><pubDate>Thu, 22 Dec 2022 00:00:00 GMT</pubDate></item><item><title><![CDATA[Week of January 5th  - Release Notes]]></title><description><![CDATA[New updates: Third-party bots

]]></description><link>https://knowledge.liveperson.com/release-notes/week-of-january-5th</link><guid isPermaLink="false">week-of-january-5th</guid><pubDate>Thu, 05 Jan 2023 00:00:00 GMT</pubDate></item><item><title><![CDATA[Week of January 25th - Release Notes]]></title><description><![CDATA[New updates: Social Messaging

]]></description><link>https://knowledge.liveperson.com/release-notes/week-of-january-25th</link><guid isPermaLink="false">week-of-january-25th</guid><pubDate>Wed, 25 Jan 2023 00:00:00 GMT</pubDate></item><item><title><![CDATA[Week of February 1st - Release Notes]]></title><description><![CDATA[New updates: Messaging Connectors

]]></description><link>https://knowledge.liveperson.com/release-notes/week-of-february-1st</link><guid isPermaLink="false">week-of-february-1st</guid><pubDate>Wed, 01 Feb 2023 00:00:00 GMT</pubDate></item><item><title><![CDATA[Week of February 8th - Release Notes]]></title><description><![CDATA[New updates: Conversation Rollover, Apple Messages for Business Connector, WhatsApp Business Connector &amp; more

]]></description><link>https://knowledge.liveperson.com/release-notes/week-of-february-8th</link><guid isPermaLink="false">week-of-february-8th</guid><pubDate>Wed, 08 Feb 2023 00:00:00 GMT</pubDate></item><item><title><![CDATA[Week of February 15th - Release Notes]]></title><description><![CDATA[New updates: New Agent Workspace, LINE &amp; WhatsAppp Business Connector, Conversational Cloud Infrastructure, Consumer Identify Access Management, and Analytics Builder

]]></description><link>https://knowledge.liveperson.com/release-notes/week-of-february-15th</link><guid isPermaLink="false">week-of-february-15th</guid><pubDate>Wed, 15 Feb 2023 00:00:00 GMT</pubDate></item><item><title><![CDATA[Week of February 22nd - Release Notes]]></title><description><![CDATA[New updates: Data Transporter, Intent Manager, Conversation Assist

]]></description><link>https://knowledge.liveperson.com/release-notes/week-of-february-22nd</link><guid isPermaLink="false">week-of-february-22nd</guid><pubDate>Wed, 22 Feb 2023 00:00:00 GMT</pubDate></item><item><title><![CDATA[Week of March 1st - Release Notes]]></title><description><![CDATA[New updates: Agent workspace, Third-party bots

]]></description><link>https://knowledge.liveperson.com/release-notes/week-of-march-1st</link><guid isPermaLink="false">week-of-march-1st</guid><pubDate>Wed, 01 Mar 2023 00:00:00 GMT</pubDate></item><item><title><![CDATA[Week of March 8th - Release Notes]]></title><description><![CDATA[New updates: Agent Workspace, Conversation Assist, Conversation Builder, Social Messaging, Third-party bots.

]]></description><link>https://knowledge.liveperson.com/release-notes/week-of-march-8th</link><guid isPermaLink="false">week-of-march-8th</guid><pubDate>Wed, 08 Mar 2023 00:00:00 GMT</pubDate></item><item><title><![CDATA[Week of March 15th - Release Notes]]></title><description><![CDATA[New updates: WhatsApp Business Connector, Analytics Builder

]]></description><link>https://knowledge.liveperson.com/release-notes/week-of-march-15th</link><guid isPermaLink="false">week-of-march-15th</guid><pubDate>Wed, 15 Mar 2023 00:00:00 GMT</pubDate></item><item><title><![CDATA[Week of March 17th - Release Notes]]></title><description><![CDATA[New updates:

]]></description><link>https://knowledge.liveperson.com/release-notes/week-of-march-17th</link><guid isPermaLink="false">week-of-march-17th</guid><pubDate>Wed, 15 Mar 2023 00:00:00 GMT</pubDate></item><item><title><![CDATA[Week of March 27th - Release Notes]]></title><description><![CDATA[New updates: Intent Manager

]]></description><link>https://knowledge.liveperson.com/release-notes/week-of-march-27th</link><guid isPermaLink="false">week-of-march-27th</guid><pubDate>Sun, 19 Mar 2023 00:00:00 GMT</pubDate></item><item><title><![CDATA[Q1 2023 in Review - What's New]]></title><description><![CDATA[Check out all the updates launched in Q1 2023 to LivePerson's Conversational Cloud.]]></description><link>https://knowledge.liveperson.com/whats-new/q1-2023-in-review</link><guid isPermaLink="false">q1-2023-in-review</guid><pubDate>Mon, 27 Mar 2023 00:00:00 GMT</pubDate></item><item><title><![CDATA[Week of April 3rd - Release Notes]]></title><description><![CDATA[New updates: Social Messaging, New Agent Workspace &amp; GBM Rich text support

]]></description><link>https://knowledge.liveperson.com/release-notes/week-of-april-3rd</link><guid isPermaLink="false">week-of-april-3rd</guid><pubDate>Tue, 04 Apr 2023 00:00:00 GMT</pubDate></item><item><title><![CDATA[Week of April 10th - Release Notes]]></title><description><![CDATA[New updates: WhatsApp Business

]]></description><link>https://knowledge.liveperson.com/release-notes/week-of-april-10th</link><guid isPermaLink="false">week-of-april-10th</guid><pubDate>Tue, 11 Apr 2023 00:00:00 GMT</pubDate></item><item><title><![CDATA[Week of April 17th - Release Notes]]></title><description><![CDATA[New: Proactive Messaging Updates

]]></description><link>https://knowledge.liveperson.com/release-notes/week-of-april-17th</link><guid isPermaLink="false">week-of-april-17th</guid><pubDate>Wed, 19 Apr 2023 00:00:00 GMT</pubDate></item><item><title><![CDATA[Week of April 24th - Release Notes]]></title><description><![CDATA[New updates: Conversation Builder, Knowledge AI, Intent Manager, Generative AI Reporting and more

]]></description><link>https://knowledge.liveperson.com/release-notes/week-of-april-24th</link><guid isPermaLink="false">week-of-april-24th</guid><pubDate>Mon, 24 Apr 2023 00:00:00 GMT</pubDate></item><item><title><![CDATA[Week of May 3rd - Release Notes]]></title><description><![CDATA[New updates: Secure Forms Studio

]]></description><link>https://knowledge.liveperson.com/release-notes/week-of-may-3rd</link><guid isPermaLink="false">week-of-may-3rd</guid><pubDate>Wed, 03 May 2023 00:00:00 GMT</pubDate></item><item><title><![CDATA[Week of May 10th - Release Notes]]></title><description><![CDATA[New updates: Intent Manager

]]></description><link>https://knowledge.liveperson.com/release-notes/week-of-may-10th</link><guid isPermaLink="false">week-of-may-10th</guid><pubDate>Wed, 10 May 2023 00:00:00 GMT</pubDate></item><item><title><![CDATA[Week of May 17th - Release Notes]]></title><description><![CDATA[New updates: Social Messaging

]]></description><link>https://knowledge.liveperson.com/release-notes/week-of-may-17th</link><guid isPermaLink="false">week-of-may-17th</guid><pubDate>Wed, 17 May 2023 00:00:00 GMT</pubDate></item><item><title><![CDATA[Week of May 24th - Release Notes]]></title><description><![CDATA[New updates: Secure forms, Messaging Platform SDK Announcement &amp; Third Party Bots

]]></description><link>https://knowledge.liveperson.com/release-notes/week-of-may-24th</link><guid isPermaLink="false">week-of-may-24th</guid><pubDate>Wed, 24 May 2023 00:00:00 GMT</pubDate></item><item><title><![CDATA[What's New in June 2023 - What's New]]></title><description><![CDATA[Check out all the updates launched in Q2 2023 to LivePerson's Conversational Cloud.
]]></description><link>https://knowledge.liveperson.com/whats-new/what-s-new-in-june-2023</link><guid isPermaLink="false">what-s-new-in-june-2023</guid><pubDate>Mon, 29 May 2023 00:00:00 GMT</pubDate></item><item><title><![CDATA[Week of May 31st - Release Notes]]></title><description><![CDATA[New updates: Conversational Cloud Infrastructure

]]></description><link>https://knowledge.liveperson.com/release-notes/week-of-may-31st</link><guid isPermaLink="false">week-of-may-31st</guid><pubDate>Wed, 31 May 2023 00:00:00 GMT</pubDate></item><item><title><![CDATA[Week of June 7th - Release Notes]]></title><description><![CDATA[New updates: Knowledge AI, Conversation Builder, Conversation Assist, Conversational Cloud Infrastructure

]]></description><link>https://knowledge.liveperson.com/release-notes/week-of-june-7th</link><guid isPermaLink="false">week-of-june-7th</guid><pubDate>Wed, 07 Jun 2023 00:00:00 GMT</pubDate></item><item><title><![CDATA[Week of June 14th - Release Notes]]></title><description><![CDATA[New updates: Conversation Assist

]]></description><link>https://knowledge.liveperson.com/release-notes/week-of-june-14th</link><guid isPermaLink="false">week-of-june-14th</guid><pubDate>Wed, 14 Jun 2023 00:00:00 GMT</pubDate></item><item><title><![CDATA[Week of June 21st - Release Notes]]></title><description><![CDATA[New updates: Conversation Builder, Knowledge AI

]]></description><link>https://knowledge.liveperson.com/release-notes/week-of-june-21st</link><guid isPermaLink="false">week-of-june-21st</guid><pubDate>Wed, 21 Jun 2023 00:00:00 GMT</pubDate></item><item><title><![CDATA[Week of June 28th - Release Notes]]></title><description><![CDATA[New updates: Apple Messages for Business (AMB)

]]></description><link>https://knowledge.liveperson.com/release-notes/week-of-june-28th</link><guid isPermaLink="false">week-of-june-28th</guid><pubDate>Wed, 28 Jun 2023 00:00:00 GMT</pubDate></item><item><title><![CDATA[Week of July 5th - Release Notes]]></title><description><![CDATA[New updates: Conversational Cloud Infrastructure

]]></description><link>https://knowledge.liveperson.com/release-notes/week-of-july-5th</link><guid isPermaLink="false">week-of-july-5th</guid><pubDate>Wed, 05 Jul 2023 00:00:00 GMT</pubDate></item><item><title><![CDATA[Week of July 12th - Release Notes]]></title><description><![CDATA[New updates: AMB New Authentication &amp; WhatsApp Business

]]></description><link>https://knowledge.liveperson.com/release-notes/week-of-july-12th</link><guid isPermaLink="false">week-of-july-12th</guid><pubDate>Wed, 12 Jul 2023 00:00:00 GMT</pubDate></item><item><title><![CDATA[Week of July 19th - Release Notes]]></title><description><![CDATA[New updates: Report Center &amp; Social Messaging

]]></description><link>https://knowledge.liveperson.com/release-notes/week-of-july-19th</link><guid isPermaLink="false">week-of-july-19th</guid><pubDate>Wed, 19 Jul 2023 00:00:00 GMT</pubDate></item><item><title><![CDATA[Week of July 26th - Release Notes]]></title><description><![CDATA[New updates: Conversation Assist, Conversation Builder, WhatsApp Business and more

]]></description><link>https://knowledge.liveperson.com/release-notes/week-of-july-26th</link><guid isPermaLink="false">week-of-july-26th</guid><pubDate>Wed, 26 Jul 2023 00:00:00 GMT</pubDate></item><item><title><![CDATA[Week of August 2nd - Release Notes]]></title><description><![CDATA[New updates: Web Messaging Experience, Automatic Messages &amp; GBM Authentication

]]></description><link>https://knowledge.liveperson.com/release-notes/week-of-august-2nd</link><guid isPermaLink="false">week-of-august-2nd</guid><pubDate>Wed, 02 Aug 2023 00:00:00 GMT</pubDate></item><item><title><![CDATA[What's New in August 2023 - What's New]]></title><description><![CDATA[Check out all the updates launched recently to LivePerson's Conversational Cloud.
]]></description><link>https://knowledge.liveperson.com/whats-new/what-s-new-in-august-2023</link><guid isPermaLink="false">what-s-new-in-august-2023</guid><pubDate>Wed, 02 Aug 2023 00:00:00 GMT</pubDate></item><item><title><![CDATA[Week of August 9th - Release Notes]]></title><description><![CDATA[New updates: Voice bots, Knowledge AI, Conversation Assist &amp; Rollover Enhancements

]]></description><link>https://knowledge.liveperson.com/release-notes/week-of-august-9th</link><guid isPermaLink="false">week-of-august-9th</guid><pubDate>Wed, 09 Aug 2023 00:00:00 GMT</pubDate></item><item><title><![CDATA[Week of August 16th - Release Notes]]></title><description><![CDATA[New updates: Chat Workspace Update

]]></description><link>https://knowledge.liveperson.com/release-notes/week-of-august-16th</link><guid isPermaLink="false">week-of-august-16th</guid><pubDate>Wed, 16 Aug 2023 00:00:00 GMT</pubDate></item><item><title><![CDATA[Week of August 23rd - Release Notes]]></title><description><![CDATA[New updates: Proactive Messaging

]]></description><link>https://knowledge.liveperson.com/release-notes/week-of-august-23rd</link><guid isPermaLink="false">week-of-august-23rd</guid><pubDate>Thu, 24 Aug 2023 00:00:00 GMT</pubDate></item><item><title><![CDATA[Week of August 30th - Release Notes]]></title><description><![CDATA[New updates: Agent Widget &amp; Conversation Assist

]]></description><link>https://knowledge.liveperson.com/release-notes/week-of-august-30th</link><guid isPermaLink="false">week-of-august-30th</guid><pubDate>Wed, 30 Aug 2023 00:00:00 GMT</pubDate></item><item><title><![CDATA[Week of September 6th - Release Notes]]></title><description><![CDATA[New updates: Report Center, Manager Workspace, Messaging Interactions API, Proactive Messaging and more

]]></description><link>https://knowledge.liveperson.com/release-notes/week-of-september-6th</link><guid isPermaLink="false">week-of-september-6th</guid><pubDate>Wed, 06 Sep 2023 00:00:00 GMT</pubDate></item><item><title><![CDATA[What's New in September 2023 - What's New]]></title><description><![CDATA[Check out all the updates launched recently to LivePerson's Conversational Cloud.
]]></description><link>https://knowledge.liveperson.com/whats-new/what-s-new-in-september-2023</link><guid isPermaLink="false">what-s-new-in-september-2023</guid><pubDate>Mon, 11 Sep 2023 00:00:00 GMT</pubDate></item><item><title><![CDATA[Week of September 13th - Release Notes]]></title><description><![CDATA[New updates: Web Tag Hook

]]></description><link>https://knowledge.liveperson.com/release-notes/week-of-september-13th</link><guid isPermaLink="false">week-of-september-13th</guid><pubDate>Thu, 14 Sep 2023 00:00:00 GMT</pubDate></item><item><title><![CDATA[Week of September 20th - Release Notes]]></title><description><![CDATA[New updates: Conversation Assist, Secure Forms Updates, Engagement Controller

]]></description><link>https://knowledge.liveperson.com/release-notes/week-of-september-20th</link><guid isPermaLink="false">week-of-september-20th</guid><pubDate>Wed, 20 Sep 2023 00:00:00 GMT</pubDate></item><item><title><![CDATA[Week of September 27th - Release Notes]]></title><description><![CDATA[New updates: Important Notice about WhatsApp Business Connector

]]></description><link>https://knowledge.liveperson.com/release-notes/week-of-september-27th</link><guid isPermaLink="false">week-of-september-27th</guid><pubDate>Mon, 02 Oct 2023 00:00:00 GMT</pubDate></item><item><title><![CDATA[Week of October 4th - Release Notes]]></title><description><![CDATA[New updates: FaaS Alerts

]]></description><link>https://knowledge.liveperson.com/release-notes/week-of-october-4th</link><guid isPermaLink="false">week-of-october-4th</guid><pubDate>Wed, 04 Oct 2023 00:00:00 GMT</pubDate></item><item><title><![CDATA[Week of October 11th - Release Notes]]></title><description><![CDATA[New updates: Conversation Builder, Knowledge AI and Conversational Cloud Infrastructure &amp; Medallia Survey Bot

]]></description><link>https://knowledge.liveperson.com/release-notes/week-of-october-11th</link><guid isPermaLink="false">week-of-october-11th</guid><pubDate>Wed, 11 Oct 2023 00:00:00 GMT</pubDate></item><item><title><![CDATA[Week of October 18th - Release Notes]]></title><description><![CDATA[New updates: Voice Bots, Salesforce Connector, Report Center and updates to Navigation Menu

]]></description><link>https://knowledge.liveperson.com/release-notes/week-of-october-18th</link><guid isPermaLink="false">week-of-october-18th</guid><pubDate>Wed, 18 Oct 2023 00:00:00 GMT</pubDate></item><item><title><![CDATA[Week of October 25th - Release Notes]]></title><description><![CDATA[New updates: Automated Conversation Summary, Conversation Assist &amp; Proactive Messaging

]]></description><link>https://knowledge.liveperson.com/release-notes/week-of-october-25th</link><guid isPermaLink="false">week-of-october-25th</guid><pubDate>Wed, 25 Oct 2023 00:00:00 GMT</pubDate></item><item><title><![CDATA[Week of October 31st - Release Notes]]></title><description><![CDATA[New updates: Automatic Messages, Conversation Builder, Knowledge AI, Web Messaging, InApp Messaging

]]></description><link>https://knowledge.liveperson.com/release-notes/week-of-october-31st</link><guid isPermaLink="false">week-of-october-31st</guid><pubDate>Tue, 31 Oct 2023 00:00:00 GMT</pubDate></item><item><title><![CDATA[Week of November 8th - Release Notes]]></title><description><![CDATA[New updates: User Management, Third Party Bots &amp; SMS Update

]]></description><link>https://knowledge.liveperson.com/release-notes/week-of-november-8th</link><guid isPermaLink="false">week-of-november-8th</guid><pubDate>Wed, 08 Nov 2023 00:00:00 GMT</pubDate></item><item><title><![CDATA[Week of November 15th - Release Notes]]></title><description><![CDATA[New updates: Report Center &amp; Proactive Messaging

]]></description><link>https://knowledge.liveperson.com/release-notes/week-of-november-15th</link><guid isPermaLink="false">week-of-november-15th</guid><pubDate>Wed, 15 Nov 2023 00:00:00 GMT</pubDate></item><item><title><![CDATA[Week of Dec 6th - Release Notes]]></title><description><![CDATA[New updates: Salesforce Widget: Auto Search Functionality

]]></description><link>https://knowledge.liveperson.com/release-notes/week-of-dec-6th</link><guid isPermaLink="false">week-of-dec-6th</guid><pubDate>Tue, 05 Dec 2023 00:00:00 GMT</pubDate></item><item><title><![CDATA[What's New 2023 Roundup - What's New]]></title><description><![CDATA[We want to reflect on 2023 and take you through the many highlights we’ve seen as a company.
Watch this short video to see LivePerson’s top features that were launched this year.
]]></description><link>https://knowledge.liveperson.com/whats-new/what-s-new-2023-roundup</link><guid isPermaLink="false">what-s-new-2023-roundup</guid><pubDate>Tue, 19 Dec 2023 00:00:00 GMT</pubDate></item><item><title><![CDATA[Week of Jan 18th - Release Notes]]></title><description><![CDATA[New updates: Removing Bots authentication with Username/Password

]]></description><link>https://knowledge.liveperson.com/release-notes/week-of-jan-18th</link><guid isPermaLink="false">week-of-jan-18th</guid><pubDate>Thu, 18 Jan 2024 00:00:00 GMT</pubDate></item><item><title><![CDATA[Week of Jan 24th - Release Notes]]></title><description><![CDATA[New updates: Conversation Assist, Conversation Builder, Knowledge AI

]]></description><link>https://knowledge.liveperson.com/release-notes/week-of-jan-24th</link><guid isPermaLink="false">week-of-jan-24th</guid><pubDate>Wed, 24 Jan 2024 00:00:00 GMT</pubDate></item><item><title><![CDATA[Week of Feb 7th - Release Notes]]></title><description><![CDATA[New updates: Conversation Timer, Favorite Predefined Content, Security Update

]]></description><link>https://knowledge.liveperson.com/release-notes/week-of-feb-7th</link><guid isPermaLink="false">week-of-feb-7th</guid><pubDate>Wed, 07 Feb 2024 00:00:00 GMT</pubDate></item><item><title><![CDATA[Introducing a new Navigation Menu and a new Design System - What's New]]></title><description><![CDATA[After learning and evaluating the challenges our users face, LivePerson has simplified the navigation architecture to provide an easier user experience.]]></description><link>https://knowledge.liveperson.com/whats-new/introducing-a-new-navigation-menu-and-a-new-design-system</link><guid isPermaLink="false">introducing-a-new-navigation-menu-and-a-new-design-system</guid><pubDate>Tue, 13 Feb 2024 22:00:00 GMT</pubDate></item><item><title><![CDATA[Week of Feb 14th - Release Notes]]></title><description><![CDATA[New Updates: Enhanced Navigation Bar &amp; Conversation Assist: Delegate Conversations to Bots More Effectively

]]></description><link>https://knowledge.liveperson.com/release-notes/week-of-feb-14th</link><guid isPermaLink="false">week-of-feb-14th</guid><pubDate>Wed, 14 Feb 2024 00:00:00 GMT</pubDate></item></channel></rss>