Clustdoc

Qualité de service

Commentaires: Le produit est très facile à prendre en main tant pour l'administrateur que pour l'utilisateur.

Avantages:

Je suis ravie de la réactivité de vos équipes. Mon entreprise est jeune, il est pour moi indispensable d'avoir des solutions rapides à d'éventuels soucis. Avec Clust, chaque problème trouve ses solutions. Autre point fort : une réelle volonté d'amélioration continue. Une grande ouverture, merci.

Inconvénients:

Peut-être un manque de document. Absence d'un support en ligne par chat éventuellement.

RAS pour le moment, très bon service

Avantages:

Pour le moment tout semble correspondre a nos attentes. Le service client est ultra rapide et a déjà solutionné quelques problèmes.

Inconvénients:

Pour le moment pas encore de problématique particulières. Pas encore eu de retours d'utilisateurs, car pas encore déployé.

Great for onboarding or other business processes

Commentaires: I've had really good overal. experience with Clustdoc. Customer service is quick to respond and are helpful. I'm sure the app will keep improving.

Avantages:

Clustdoc provides a professional method for us to onboard our clients and new employees.

Inconvénients:

Some clients have voiced their concern with electronic signatures, primarily with the verification method. They don't always receive the confirmation email containing the code right away, which they must enter on a timed basis. We also had some issues with the e-signature form fields not where we originally designed.

Great product with lots of potentials

Commentaires: Despite some online reviews I have watched in Youtube, I really believe in the product. I loved it so much that I want it to improve. It really has a lot of potential in my space...immigration application.

Avantages:

I loved the fact that I can have my clients go to the form, fill it up and log-off and log-in again to continue their update on the form. Something that my clients are struggling when I was using Google forms on onboarding.

Inconvénients:

When developing a form, it is a pain in B???? to move fields around. This really have to improve in light of transfer some of my Google forms to Clust.

Don't. Simply don't.

Commentaires: In one word: huge disappointment.

Avantages:

I thought it would help me cover onboarding of new employees, get a central portal for them to use, that it'd be great UX-wise and everybody would love it. Boy was I wrong!

Inconvénients:

No logic, UX is AWFUL, I mean 1990 software was more logical than this. But worst of all: when using fill-in fields in PDF documents for e-signature - they are ALWAYS shifted from the place you put them. So besides being illogical, half-made (Cyberpunk is more deployment-ready than this), it is useless for E-signatures and document collection. Just stay away.