Description de Hushmail

Hushmail est un service e-mail sécurisé qui vous permet d'envoyer et de recevoir des e-mails et des pièces jointes cryptés et privés à n'importe qui, même ceux qui n'utilisent pas Hushmail. Avec un webmail et une application iPhone faciles à utiliser, il n'y a pas de processus d'installation compliqué. Inscrivez-vous et commencez à envoyer en toute sécurité. Les plans de soins de santé sont configurés pour la conformité HIPAA et comprennent le BAA requis, un compte d'archive et des formulaires sécurisés.

Qui utilise Hushmail ?

Les propriétaires de PME/PMI qui ont besoin de protéger les informations sensibles et de les soutenir dans leur conformité réglementaire dans des secteurs tels que la santé, le droit et les services financiers.

Hushmail Logiciel - 1 Hushmail Logiciel - 2 Hushmail Logiciel - 3 Hushmail Logiciel - 4 Hushmail Logiciel - 5

Hushmail ne vous convainc pas tout à fait ?
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Avis sur Hushmail

Note moyenne

Note globale
4,6
Facilité d'utilisation
4,7
Service client
4,3
Fonctionnalités
4,6
Rapport qualité-prix
4,7

Avis classés par taille de l'entreprise (nombre d'employés)

  • <50
  • 51-200
  • 201-1 000
  • >1 001

Trouver les avis classés par note

5
77%
4
17%
2
7%
D
D
e-Learning Analyst (Canada)
Utilisateur LinkedIn vérifié
Hôpitaux et soins de santé, 2-10 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur

Security for your email

5,0 il y a 4 ans

Avantages:

As a gmail user I really liked being able to secure messages with a pass phrase to ensure that only the recipient of my messages was able to read them.

Inconvénients:

Many years ago Hushmail was completely encrypted, but now, in our brave new world, the TOS now stipulates that they can and will turn over your info in the event of court orders.

Utilisateur vérifié
Aid Worker (Malawi)
Utilisateur LinkedIn vérifié
Gestion d'organisme à but non lucratif, 201-500 employés
Temps d'utilisation du produit: plus d'un an
Provenance de l'utilisateur

A good email service alternative

5,0 il y a 2 mois

Commentaires: It is a great alternative to traditional emails for sensitive correspondences. A bit pricy at $49.98/year and leans its focus more towards healthcare.

Avantages:

Hushmail has been a good alternative to Gmail. It offers great experience with both users and non users. It is very easy to send an encrypted email to non users with an option to add security question. Of course this has often required prior communication where I establish a few details of my contact and sometimes we just agree on the answer via Signal application. The non user will often create a paraphrase but sometimes it necessitates I advocate for this as some tend to default to reading email through their usual platforms and therefore making the communication susceptible to being read by anyone. This is where I have kept hoping that Hushmail will in future allow free and basic user accounts just to mitigate this risk.

Inconvénients:

In most instances, Hushmail has worked for my use case. The emails for non account holders expire after 2 weeks. This is great for enhanced security but not so convenient for an extended period of communications that require a trail referencing to past emails. It would be good if I was able to set the period for email expiration beyond 2 weeks. That would be a great option.

Réponse de l'équipe de Hushmail

il y a 2 mois

Thanks for your review. We're happy that Hushmail has worked out well for you. Regarding the email expiry date, you can extend it. Our Customer Care team will happily set a new expiry date for you. Please get in touch with them directly here: https://hushmail.com/contact/support/ Also, very soon, your recipients will be able to sign in using an account they already have, like Google, Apple, or Microsoft.

Katie
Billing Agent (É.-U.)
Assurance, 2-10 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur

Botched information

2,0 il y a 2 ans

Commentaires: Another money-greedy company that now regrets that they didn't start out money hungry and also their customer service sucks

Avantages:

This is a HIPAA compliant encryption service.

Inconvénients:

I'm grandfathered in to the "free" version, which they apparently no longer offer. To strong-arm me out of a product they did offer, they LIE about information. Every month or so, my "used storage" will jump wildly overnight (from 29% to 248% this month) . I've contacted support, via email about this twice and no one responds -- the confirmation page tells me that "subscription holders will receive priority" Basically, they no longer offer the "free version" and to hell with loyal customers. I was able to set up an automatic reply, directing my clients to contact me ANY OTHER WAY

Réponse de l'équipe de Hushmail

il y a 2 ans

Thanks very much for your feedback. We're sorry that you didn't have a good experience with our Customer Care team. We tracked down your account and reached out to you to make this right. Thanks again for your feedback.

Triva
Owner (É.-U.)
Hôpitaux et soins de santé, Auto-entrepreneur
Temps d'utilisation du produit: 6 à 12 mois
Provenance de l'utilisateur

Encrypted email that’s easy for my clients to use

5,0 il y a 3 ans

Commentaires: Customer service is excellent. They get back to me right away. That could be worth the price.

Avantages:

I like that with Hushmail I can create alias emails for different uses. I like that sending attachments is easy. I like there is an app so I can use it one my phone.

Inconvénients:

I guess the only drawback is the price-it should cost a few dollars less. I wish that it didn’t show my return email address to the people I send it to. Here is why. In California, the agency that regulates marriage and family counselors consider emails as advertising. Therefore my email must include my full name, type of license, and my license number. So that pretty much kills the confidentiality on my clients inbox. A stone can see the email is coming from a psychotherapist. When I found out about the alias emails I could create, that solved the problem... the only drawback is that the aliases don’t have my website name after the @InnerFreedomConsulting.com. Instead, it has Hushmail info @nym.hush.com But at least I can use an alias to send emails to established clients-so confidentiality is maintained.

Réponse de l'équipe de Hushmail

il y a 3 ans

Hi Triva, thanks for your feedback. It means a lot to us that you're happy with our services. The good news is that you can set up email forwarding addresses using your own domain (e.g. [email protected]). Our Customer Care team will be very happy to help you set these up. You can reach them either by email, [email protected], or by phone at 1-877-533-4874. They are available Monday through Friday from 7am to 5pm Pacific Time. Thanks again for your earlier feedback. Our team works hard to make sure you have the services you need, and your satisfaction means everything to us. All the best, Anabeli Fernandez, Marketing Manager

Nathan
Coach (É.-U.)
Psychologie, Auto-entrepreneur
Temps d'utilisation du produit: plus d'un an
Provenance de l'utilisateur

Great Secure Emails

5,0 il y a 2 ans

Commentaires: Has been a great experience. No really issues so far.

Avantages:

That I am able to offer HIPAA compliant emails. Ability to send encrypted emails. Also was able to send one form in emails.

Inconvénients:

I noticed that if I go to add a contact, I frequently have to refresh my screen before selecting to add a client. I would enter the information and then it doesn't do anything unless I refresh, then I have to enter it again. I don't like that other people can't initiate an encrypted message to me, but I am assuming that is not because of Hushmail.

Réponse de l'équipe de Hushmail

il y a 2 ans

Thanks very much for your feedback. We truly appreciate it. The good news is you can give your clients a way to initiate an encrypted message by using one of our secure contact forms. You can view a sample here: https://www.hushmail.com/secure-forms/templates/general/5b21885200b88-secure-contact-form/ and read more about our secure forms here: https://www.hushmail.com/secure-forms/ Our Customer Care team would be happy to help you get started with forms. You can reach them here: [email protected] Thanks again for your feedback. We're glad you consider us a 5-star service.