OptimoRoute

Simply the BEST

Commentaires: So you might have guessed I'm a little impressed with this software. I have been using route4me mobile for the last 3 weeks and it was adequate, but lacked. You CANNOT upload an address it does not recognize and as I previously mentioned "geotag". This simple ability, not to mention their generous 30 day trial (not 3) and the fair pricing led me to purchase a years subscription before I even used the software live on my route. I had a question about some routing so I emailed support on a Sunday and had a response within the hour.
If you are on the fence about routing software, belive me this is the one. Don't even try anything else, unless you like giant pains in your butt or losing your hair from frustration!

Avantages:

First and foremost what I like the best is the pricing. I know that seems like a shallow response but I have not been able to find a comparable route planner that realizes I am only one person, not a fleet, and offers me a reasonable price for their service. Other benefits are the address matching function, it is much better than the programs I have been using. Better yet, if the program does not recognize an address in my upload lists it will proc a geotag I can move to where I want the address located. I work in a rural area and this is probably the most amazing ability I have found. Want it to be better?? It saves the name of the location in your active address book and will pull it up the next time eliminating future corrections. The fact that the computational process is all done on their servers means I can run the webservice on a very basic machine I feel safe leaving in my vehicle for this service. The mobile phone app is so simple, yet elegant in its design it boggles my mind. No heavy features to get in the way just simple functionality. The GPS tracking in real time is also quite accurate. The fact I can just push a route to my mobile from the Web service is outstanding. There are a host of other commonalities that this shares with other services like "in delivery" and "complete" functions.

Inconvénients:

OK, so I cannot ramble on about the service and not have something a little clunky about it so here it is... updating "live" delivery lists is a bit un-possible, I say un-possible because it is not impossible but the work around is a little bit of a PITA. The inability to have more than one "depot" at a time is a personally unique challenge seeing as I do an in and out run, but I just do my afternoon in reverse.... hardly the end of the world. That's the worst I have to say about it =)

OptimoRoute transformed out business

Commentaires: It's been a pleasure using OptimoRoute. The pricing is very fair, especially compared to some of the other services out there. I'm so grateful OptimoRoute is affordable for a small business like ours. Their customer service has always been quick to reply. [SENSITIVE CONTENT], specifically, has been very friendly and helpful. They clearly know their platform very well which isn't always the case with customer service reps.

Avantages:

Our company maintains beehives in backyards. Prior to finding OptimoRoute, I spent hours in front of Google Maps manually planning our routes. I thought it would be impossible to find a platform that would let me add such a huge number of variables. I can tell OptimoRoute a date range that we want to go back to our hives, what days the customer prefers we be there, and where our beekeepers reside so that the routes are efficient as possible. What used to take hours now takes 15-20 minutes! Other things I love: customizable emails and texts, the driver app, custom fields.

Inconvénients:

I wish there was a calendar feature. A Google Calendar sync would be amazing. The timeline features make it difficult to see the week or day at a glance. The ETAs in the automatic texts are sometimes off by an hour or more.

Alternatives envisagées : Jobber

Pourquoi choisir OptimoRoute : Square didn't offer route planning and the texts/emails it sends to customers cannot be customized at all. OptimoRoute is a game changer.

Logiciel antérieur : Square Appointments

We love it!

Avantages:

Ease of use and the API was very easy to integrate into our software.

Inconvénients:

I believe the API has more features than the web dashboard does, I wish they would implement these. (Clustering Factor)

Alternatives envisagées : WorkWave Route Manager

Good Set Up/Needs Updates

Commentaires: Pretty good.

Avantages:

I like that I'm able to move addresses Geo-Location to accommodate for alleys or driveways that are on a different street (aka, service spot is different than actual address spot). I like the functionality of the software, uploading routs etc. It's pretty simple to use!

Inconvénients:

The maps are outdated, and I almost ALWAYS have to fix the route. It marks roads that are not roads, are blocked off, or it will label a creek or wash (Arizona) as a road.

Alternatives envisagées : Route4Me

Pourquoi choisir OptimoRoute : It was easier to upload and make changes to my route.

Logiciel antérieur : Routific

Pourquoi passer à OptimoRoute : Route4Me is way to expensive, and it wasn't that great anyway.

Amazing product with great custoemr support

Commentaires: Amazing product. Very flexible design and allows us to customize very easily.

Avantages:

Route Optimization. Driver APP, Driver on the way text. Automated assignment of drivers

Inconvénients:

Wish the software has the capability of handling multiple timezone within one account, We had to create multiple accounts for different timezone