Streak

Un outil très précieux pour comprendre l'intérêt de votre interlocuteur

Avantages:

La simplicité d'installation et la partie data sur des échange 1to1

Inconvénients:

Sur les boucles mails ça devient vite compliqué de suivre et de remonter de la data pertinent

All CRM Systems should be this powerful and easy!

Commentaires: I will never use any other CRM system again. I have used possibly 7 or 8 in the past and Streak CRM is the best of all of them.

Avantages:

I love that Streak is part of my emails. You don't have to go to a seperate website and login and copy and paste things between the 2 systems. Everything is there in the same window as your Google Workspace emails.

Inconvénients:

It takes a little time to get to know the system and see how it will work for you. I see now that they more video tutorials and that has helped tremendously.

Basic CRM for Gmail Power Users

Commentaires: Overall, I think it is a useful CRM with basic - but useful - functionality and a clean interface. It is quite helpful for Gmail and Google Workspace users, who spend a lot of time in their mail inbox.

Avantages:

I like the fact that there is a very low learning curve for your Gmail users. The UI is simple and intuitive. New users can start using it really fast.

Inconvénients:

The features of the mobile app are missing a lot of functionality. This means that essentially you have to manage everything from your desktop Streak interface.

SOOOO GOOD! Jump in without delay.

Commentaires: This is the stuff CRM's dreams are made of.

Avantages:

Masterful integration with Google's core productivity products (Gmail, G-Cal, G-Contacts, G-Meet, etc.). I wanted a CRM that increased efficiencies AND reduced redundancies, eliminated multiple software subscriptions, and existed WITHIN gmail. Streak achieves all of this (and—believe me—so much more) with flying colours. Not to detract from the many superior features of Streak, but I wish to use the following example to illustrate how exceptional Streak's value offering is. Whatever software you currently use to create snippets (AKA: email templates), if it's robust, your annual cost is likely a significant percentage of what you'd pay for Streak. Yet, Streak's snippet feature is far and away better than every similar snippet software I've ever used (and I've used the top 5 [in terms of largest user base]). While snippets are but a footnote feature amongst Streak's suite of sophisticated features, my point is that snippets alone are worth the value of a Streak account. Oh, that's right! The snippets are included in the free package. That's another point. Streak's free tier is so good that I'm sure many users/reviewers have little need for the paid plans if they run a solo operation. Just know this, though. Streak is the good stuff. If your business needs grow, so will your Streak consumption. Thankfully, Streak's paid plans are phenomenally competitive... dare I say, generous. Streak's ongoing maintenance, enhancements and customer services are golden.

Inconvénients:

The guilt I feel, for how little I pay, to use such a refreshingly functional CRM.

Huge platform risk, comparatively expensive, very clunky

Commentaires: We try to use this as a full CRM for our Sales team. Outbound sales is a core part of our business, and Streak does a reasonably good job of this. At the original price we signed up at $39/user/month, it made sense. They've since bumped the price to $59/user/month, which is a massive increase with little noticeable improvements over the years (several 'nice to have' features have been added, but core functionality is limited). As a Gmail plugin, the platform risk is massive. We see it as too big a risk, and will be moving away from it ASAP. When we raised concerns about the price increase, their [SENSITIVE CONTENT] emailed (weirdly) and basically refused to acknowledge our concerns. Price increases like this are a cynical way to bump up revenue from existing loyal customers. A better alternative would have been to bump up pricing for only new added users, rather than ransoming your existing users. Generally their support is very responsive, but they're lumped with a buggy, very 'hack-y' piece of "software". Avoid the pain of switching platforms at a later date, and go with a fully fledged CRM from the outset.

Avantages:

The deep integration with Gmail is nice, but it really feels like a massive hack, rather than seamless CRM software.

Inconvénients:

Recently Streak bumped up its pricing for its most loyal users. The pricing is now as expensive, if not more expensive, than a standalone solution/fully fledged CRM. Because it's built on Gmail as a plugin, it never works as well as you want. The import process is clunky, and it's essentially like a limited-functionality spreadsheet. It's been very buggy since the day we started using it (over 5 years ago!), and it just doesn't compare to other full-fledged CRM solutions. As soon as we can, we'll be moving to new software.