Fishbowl
Description de Fishbowl
Fishbowl est la plateforme d'automatisation professionnelle n° 1 pour QuickBooks. Fishbowl permet aux petites et moyennes entreprises de rester sur la plateforme QuickBooks pour les activités liées à Lire la suite la comptabilité tout en incorporant des fonctionnalités d'inventaire avancées. Sites multiples, suivi des pièces, fabrication, intégration du transport, méthodes de comptabilité LIFO/FIFO/Standard, prix au débarquement, consignation et système de codes-barres sans fil COMPLET pour les entrepôts. EDI, panier d'achats, services marchands - la liste est longue. Afficher moinsQui utilise Fishbowl ?
Fishbowl est une solution idéale pour les fabricants, les distributeurs en gros, les commerces de détail, les entités gouvernementales et de nombreux autres types d'entreprises et d'organisations issues de divers secteurs.
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Avis sur Fishbowl
Ed
Powerful, Affordable Inventory and Order Management Software
Commentaires: Stated simply, Fishbowl is the best in it's class, period! Easy to use, incredibly effective and affordable Inventory and Order Management Software.
Avantages:
Fishbowl offers and unparalleled ease of use. Our whole team was trained and up and running in hours. You simply won't find another software package with the range of features and reliability at this price range. It easily bests other software packages costing 3 times what Fishbowl costs!
Inconvénients:
Their call back support could be a little faster, but it's still likely better than most software companies.
Michelle
A Great All Around Product For Inventory
Commentaires: Fishbowl has helped us save money by being able to control everything from inside and not having to hire multiple 3rd parties to make connections. Fishbowl continues to add and upgrade the software to what consumers ask for.
Avantages:
Fishbowl software is easy to use. I like that you always have step by step instructions and some videos to help guide you. If you don't find what you are looking for, all it takes is an email, and support helps you as quickly as they can.
Inconvénients:
The only negative issue I have while using Fishbowl software is with the reports. Even though they have multiple reports to choose from, I feel as some of them can be upgraded to include more than one product a t a time. Example, when searching for a product that was sold on a particular day, and you have more than one size of the same product, it would be nice to be able to select as many products as you want to look at versus one at a time.
Réponse de l'équipe de Fishbowl
il y a 10 mois
Thank you so much for this review, Michelle. We appreciate you taking the time to provide your feedback. We are happy to hear that your experience has been satisfactory and will take your suggestions into consideration while we continue to make improvements.
Todd
Fishbowl Review
Commentaires: Based on our overall experience I would give Fishbowl a 6 out of 10, with their main issues being everything outside of the software. If you have patience then this is a good value, if not walk away quickly....
Avantages:
I like the ease of use with the Sales Order Side of the product. When the software is set up correctly it is almost flawless, and really makes the ordering process go much smoother. The interface is easy to use and easy to train new employees on.
Inconvénients:
The service and support are the worst I have ever dealt with. We paid dearly for the implementation of our data and if I say the words half ass that would hardly describe what they were able to accomplish. Getting someone to try and fix anything is nearly impossible, so we took it upon ourselves to correct all of their implementation mistakes. 3 months in and we still find implementation errors every day that we are correcting. When we attempt to use support their chat feature is useless, as the reps are answering multiple chats at once and it takes 5 minutes between comments for them to come back to you. If you call be prepared to sit on hold for at least an hour, and then they still wont be able to assist you most of the time.
Utilisateur vérifié
Don't buy Fishbowl
Commentaires: I paid a lot of money for this software for my small and growing business. Training was expensive and took many weeks. Integrations with Quickbooks and my Sales channels were buggy and resulted in hours of extra work to edit changed sales orders and sift through garbage data sent to QB. A few months ago I uncovered a bug with how data was sent to Quickbooks that totally screwed up my books. Two different support people logged on and watched my workflow, confirmed I did everything correctly, and verified it was a program bug. A ticket was created and then....crickets. Nothing. I followed up repeatedly for weeks. For a while I got assurances that the "best people" were working on it. Eventually no one would reply to my emails, not even my account rep. They completely abandoned me so I switched to Katana which has been awesome for my needs. I've never been treated so poorly by a software company EVER. Maybe they have chosen to abandon their smaller clients in favor of bigger ones.
Avantages:
At first the customer support was great. You could call and a human would answer the phone and log into your screen and help you quickly. Those days are over apparently.
Inconvénients:
Fishbowl support has gone in the toilet. The phone menu you get for support doesn't even have an option for just solving a workflow problem or explaining an unexpected error or problem. They have the call back feature, which can take hours, if they actually call back. They promise to look into problems and then don't.
Eugene
Technical Support has hit rock Bottom
Commentaires: I have been using and loving Fishbowl for the past 5 years. In the past 12 -18 months the technical support has plummeted. I believe the took on new ownership and since then they have made phone support useless. As I write this I have been on hold for over 45 minutes. They give you the option to leave your number but I have yet to receive a call back from them. Really sad to see what has happened to what was a great organization
Avantages:
Software does the basics for small retail and manufacturing operations
Inconvénients:
Report generation is rigid and difficult. We ended up extracting all the data we needed to an external tool
