Reviews (907)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for converting traffic into customers and building email lists. It features a user-friendly interface with a drag-and-drop editor, customizable templates, and robust tools like A/B testing and targeted campaigns. Merchants appreciate the reliable lead capture and conversion performance, and praise the responsive customer support team for effectively resolving issues, enhancing their overall satisfaction and sales metrics.
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The Support is excellent and sticks with it until resolved. Can't ask for anything more than that.
Very responsive and solution oriented support team. Balázs was very helpful in getting us answers and explaining different options. Gives us a lot more confidence to continue to use the product knowing the support team is there to help when we have issues.
I wanted to take a moment to thank Stephan for his fantastic support. He’s been incredibly helpful and responsive, and I really appreciate all the assistance!
I had a great experience with Balázs from OptiMonk support! He was very helpful, and responsive, and made sure all my questions were answered. His assistance was spot-on and made the process much easier. Highly recommend OptiMonk and Balázs for great customer service!
Great support and great product
Stephan was incredibly helpful and patient throughout the entire process. He quickly identified the issue with our Hubspot integration and fixed it seamlessly. His communication was clear and professional, and he even went above and beyond to assist with a small design issue we encountered. Fantastic support experience—highly recommend OptiMonk’s team!
great customer support, awesome features, very happy
Stephan was a great help - spotted my error straight away and gave me clear instructions on how to change it.
Optimonk is a great tool and can be implemented by everyone. A technical or design background is not required. You are able to capture anonymous traffic when they exit which is a customer file builder. The conversion optimizations are strong and boost results reliably. The software includes effective audience targeting so you can enhance conversions for your paid traffic or elect to offer discounts only to organic traffic, or returning customers. Easy to use and the product is always improving with new features. The support is also top notch which makes a big difference to busy site managers.
The customer support is very helpful and responds quickly to my query
Rudolf was extremely helpful and managed to sort a problem I was having with a quick solution!