Contact us

This is a dedicated contact service for those seeking information about Sky's Accessibility services.

Live Chat

Sky Accessibility Live chat is available 09:30-21:00, 7 days a week please try again during these times and we will be happy to help. If your query is about other Sky services please visit

Sky Help

BSL Live

Start live sign

Use your webcam to talk to us in British Sign Language.

We have an interpreter ready to connect you with us, Monday-Friday from 8am to 6pm.

Email Now

Email us at [email protected] and we'll get back to you within 24 hours.

Textphones

Send a text to:

03303323049

or 0818904123 (ROI)

You can also use the Texmee app via your iOS or Android smart devices to get in touch with us. Download the Texmee app via your usual app store, and you will find us on the first page of TexMee service list, under BskyB.

Find out more about textphones or Next Generation Text services.

Alternative formats

We offer printed material in alternative formats. Just ask us if you need large print, braille, different colour paper, or even an audio CD.