Visa Status, Renewals, or Problems

To check on the status of your U.S. Visa application:

• United States: Contact the Office of Visa Services at 1-202-485-7600 or use the Consular Electronic Application Center (CEAC). 
• Abroad: Contact the U.S. Embassy or consulate where you filed your application.

Visa Denials

U.S. consular officers have decision-making authority regarding nonimmigrant visa applications. If your application is denied, ask the consular officer to explain why. If your application was denied, you are not eligible to reapply for a visa, but can apply for a waiver instead.

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Visa Changes (Adjustments) and Extensions

Contact U.S. Citizenship and Immigration Services to find out if you can:

• Apply to adjust your status online.
• Extend your stay in the United States.

Visa Renewals

You must renew your visa at a U.S. Embassy or consulate abroad. Only diplomatic visa holders and their dependents may renew them in the United States.

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If you lost your visa or the Arrival/Departure Records (a Form I-94) to enter the U.S., the Bureau of Consular Affairs has guidance on reporting and re-issuance of travel documents:

• File a police report and get the number of the report and the officer's name. 
• Request replacement of a lost/stolen arrival/departure record (Form I-94).
• Report lost/stolen to your embassy.
• Report and apply for a replacement of your visa lost/stolen to the U.S. Embassy or consulate abroad.

Important Tip: Make a copy of your passport biographic page, U.S. visa and admission stamp or paper Form I-94.

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