Speech Technology Magazine

We asked our regular contributors and columnists what speech technology trends and stories will dominate the headlines in 2019. Which of these predictions do you think will come true in the year to come, and which do you think we'll still be waiting for in 2020?

Robots that thing for themselves. Chatbots that lie. Delve into the world of creepy AI, and what it can do, even if we don't want it to.

Nuance announced it will no longer support its Dragon dictation software for Mac, and users with disabilities are left wondering what their options are.

VoiceSense's AI-driven solution says it can streamline recruitment processes by automatically screening applicant interviews and objectively identifying top candidates.

Paco Nathan of O'Reilly Media's R & D Group discusses the merits of the emerging Text Rank initiative in leveraging data in NLP in this clip from SpeechTEK 2018.

Find out why agencies need to make call tracking analytics throughout the customer journey a priority.

Toymakers are increasingly incorporating speech technology into their dinosaurs, robots, unicorns, and the like

HEG agents often have phone conversations with students. These calls play an important role in enrollments, but agents must adhere to strict Telephone Compliance Protection Act (TCPA) compliance guidelines and processes for efficiency. There are many opportunities for errors and compliance missteps throughout the EDU lead lifecycle — particularly during phone calls. The company needed a more efficient way of dealing with this challenge.

The NWEA sought a way to streamline oral evaluations to save school districts time and money while still ensuring students are on track.

Carousel Industries to help banks and credit unions transform customer self-service through data-driven phone and digital assistant banking.

Accurately document patient information without being overheard by others while additionally eliminating all background noise.

Voiceweb Foundation‘s vision, according to its website, is "To advance with the times, we will build a decentralized voice WEB by establishing a domain name system that conforms to the voice age, stimulates the creativity of small and medium-sized enterprises and individuals, liberates the Internet, and frees the Internet from the monopoly of centralized forces, bringing greater conveniences to the public."

Chinese Artificial Intelligence (AI) company, YITU Technology, has unveiled a Mandarin speech recognition system, showcasing what it says is unprecedented levels of accuracy achieved by such technology thus far.

App developers' jobs might be getting less complicated, again

Thanks to the Duplex technology, Google Assistant can make simple calls on your behalf. But how much automation is too much?

Security and privacy issues around voice assistants are sexy, but these concerns manifest themselves far more often in more mundane ways.

The Victorian era had butlers and clerks; we have speech recognition and bots.

Businesses should consider how to make their stores hospitable to speech-disabled patrons

Businesses and customers alike can benefit from quick, personalized, intelligent self-service.

Both solution buyers and providers need to stay focused on changing alliances and data security.

From karaoke assistance to talking robots, here's a roundup of speech industry developments you'll be hearing about soon