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KM: LOOKING TO THE FUTURE

The key driver behind the growth of the knowledge management mar­ket is an increasing focus on customer retention and satisfaction amid rising competition among the global players in the world. A new generation of tools and platforms—led and enabled by machine-learning initiatives—is empowering organizations to find new insights and increase the value of their data.Read More >>

KM in Practice

Western Digital updates business processes with Oracle Cloud

Western Digital combines core business systems on Oracle ERP Cloud to deliver greater business intelligence, agility and value to customersRead More >> Posted December 17, 2018

Physicians improve patient treatment with AllMedx.com and LucidWorks Fusion

Doctors now have the most relevant research for more than 12,000 disease states at their fingertipsRead More >> Posted December 10, 2018

KM Features

BPM: Meeting the GDPR challenge

BPM vendors have seen opportunities for implementing GDPR, both for identifying existing processes and developing new ones for compliance.Read More >> Posted December 28, 2018

How regulatory pressure is reshaping big data as we know it

New regulations and penalties are designed to protect and support the consumer, the data citizens whose lives and information are used to dictate, and in turn are dictated by, the regularization of big data.Read More >> Posted December 28, 2018

Content Automation Emerges to Extract Value from Fast-Growing Stores

As organizations increase their embrace of digital transformation, there is a greater appreciation for the value of content automation to deliver information quickly and effectively to both customers and employees, according to new research by Information Today, Inc. and Quark Software, Inc.Read More >> Posted December 28, 2018

2018 Award Winners KM Promise and KM Reality: KM Promise

The search for a knowledge management solution is not an easy one. Many companies vow they offer the best technology to meet a client's needs, but finding the vendor that actually fulfills that promise can be challenging. The KM Promise Award is given to a company that implements and integrates knowledge management practices into business processes and works with clients to ensure they reach their goals. The award recipient provides innovative technology that breaks through the hype to help customers gain insights, collaborate, and compete in a mobile and global business environment.Read More >> Posted December 28, 2018

Perspectives on Knowledge

David Weinberger

David Weinberger

How the Internet is changing knowledge, society, relationships and communication.

Perspective on knowledge: Without a doubt

Given that the future is deeply uncertain, from the tiniest of decisions to the largest, we should love carefully calculated probabilities, for they are the way we deal with a world that has no interest in conforming to our projections or desires. They let us rationally prepare for things not going our way. Any strategist or planner worth her salt is getting as good a read as she can on the nature and magnitude of what she cannot predict.Read More >>

Perspective on knowledge: When knowledge isn’t enough

If knowledge is a tool intended to enable us to make decisions that are more likely to protect us and advance our shared interests, then it is clear that knowledge can fail us. Each domain has at least informal rules about what counts as evidence.Read More >>

Perspective on knowledge: Computers, Internet, AI

If the early computers reinforced the existing world-view, the Internet upended worldview after worldview. We learned that control doesn't scale: If you want to build something really, really big, you have to get rid of the centralized management functions. We learned that customers joined in conversational networks know more about a business' products than the business does. We learned what a democracy is like when everyone truly has a voice, even when those voices are telling lies and tearing down democratic institutions. Read More >>

The Future of the Future

The Future of the Future

How to create an innovative future by today’s thoughts and actions.

Trends for the ’20s

Providing the right information to the right people at the right time can only be accomplished through greater openness.Read More >>

The future of the future: Crossing the epistemic divide

As the world races ahead, purely data-driven approaches will become less attractive. Instead, we need to start gaining a deeper understanding of how to bridge the great divide which separates the artificial and the natural.Read More >>

From just-in-time to just-ahead-of-time

Through our many decades of research into the knowledge sciences, we've determined that if AI is ever going to live up to its promises, it needs an architecture that integrates three levels of functionality: memory, awareness and anticipation.Read More >>

Knowledge Management News

HiGro Group acquires the assets of docuLynx

docuLynx solutions include services such as image capture and digital conversion, workflow management, document storage, and information governance December 26, 2018

Creating a Collaborative Environment for Business Intelligence

This latest KMWorld webcast explores moving toward a DevOps culture December 21, 2018

Knowledge Management: 6 Predictions for 2019

As 2018 slips into the rear view mirror, knowledge management and information technology executives are looking to the future. Here, they reflect on the changes ahead in 2019 spanning AI, content management, blockchain, process automation, and more. December 20, 2018

Dynamsoft Enhances its Barcode Reader Kit to Perform Cross-Platform

The new JavaScript barcode reader supports real-time localization and decoding of various 1D and 2D barcodes from static images December 20, 2018

Web Events

January 22, 2019 | 11:00 AM PST / 2:00 PM EST

The Top Trends in KM for 2019

February 26, 2019 | 11:00 AM PST / 2:00 PM EST

Optimizing Your Office365

March 19, 2019 | 11:00 AM PST / 2:00 PM EST

Harnessing Cognitive Computing & AI

April 16, 2019 | 11:00 AM PDT / 2:00 PM EDT

Modernizing Your Information Governance Strategy

Quote of the Week

Education is an admirable thing, but it is well to remember from time to time that nothing that is worth knowing can be taught.  
- Oscar Wilde

KMWorld Magazine

January/February 2019 Magazine Issue

2018 Award Winners KM Promise and KM Reality: KM Reality

The KM Reality Award recognizes an organization in which knowledge management is a positive reality, not just rhetoric. The award recipient has demonstrated leadership in the implementation of knowledge management practices and processes, realizing measurable business benefits. To be considered for the Reality Award, the knowledge management program must be in place for at least one year, receive support from senior management, and have defined metrics to evaluate the initiative and its impact on organizational goals.

KMWorld 2018 Puts Sharp Focus on AI, Machine Learning, and Collaboration

KMWorld 2018 presented 4 days packed with workshops and thought-provoking sessions aimed at helping attendees succeed in a rapidly changing business environment

Accelerating breakthroughs: Platforms for life sciences R&D

Software products that help expedite the R&D process are playing an important role in speeding the development of new drugs.

ViewPoints

Building Smarter Robots: New Era Combines Content Intelligence and RPA

Robotic process automation (RPA) has gained significant momentum this year. But for RPA to progress beyond automating simple repetitive tasks with fixed rules, enterprises will need to turn their RPA robots into "smarter" robots that can process a wide variety of unstructured content, effectively replacing employees from the manual work of processing information trapped within documents. December 20, 2018

I’ll Be [Working From] Home for Christmas: Tackling Remote Workforce Challenges this Holiday Season

Document security and collaboration issues must be addressed up-front to ensure a smooth holiday season for the workforce and the business December 13, 2018

Selecting the Right CMS Platform for Your Business: Understanding the Benefits of Coupled, Decoupled and Headless CMS Solutions

The CMS space has gotten very crowded and confusing for buyers. Each CMS architecture has pros and cons and some are more appropriate in specific environments than in others. If it's time to redesign your digital properties, it's important to keep in mind the differences between coupled, decoupled and headless CMS. Considering these points will help you determine which type is right for your business. December 03, 2018

Upcoming Events


Featured Video

Keynote: Entrepreneurial Skills for Knowledge Sharing
Amy Wilkinson, Founder & CEO, Ingenuity and Lecturer at Stanford Graduate School of Business; Author, The Creator’s Code: Six Essential Skills of Extraordinary Entrepreneurs
(KMWorld 2018 - Tuesday, 8 November)


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