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09 Jan, 2025
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eBay Changes Force Research Tool ShelfTrend to Pivot
USPS Offers New Same-Day and Next-Day Solutions – for Volume Sellers
When Marketplaces Object to Generic Words that Are Brand Names
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EcommerceBytes Blog

  • eBay Fails to Fix Case of Mistaken Identity
    by Ina Steiner on January 6, 2025 at 3:56 pm

    eBay pawned off an inquiry about a possible account hacking to a chatbot that was a dead-end for the concerned accountholder.

  • eBay Launches Quasi Escrow with Fees for UK Buyers
    by Ina Steiner on January 4, 2025 at 8:11 pm

    eBay is rolling out buyer fees in the UK in February, but it's taking a unique approach that might not translate to its US marketplace.

AuctionBytes Blog

  • eBay Listings to Appear on Facebook Marketplace
    by Ina Steiner on January 8, 2025 at 4:55 pm

    eBay sellers' listings may now appear on Facebook Marketplace thanks to a partnership forged by necessity.

  • Amazon Sellers Must Update Titles in 3 Weeks
    by Ina Steiner on January 5, 2025 at 7:29 am

    Amazon sellers have fewer than 3 weeks before it will begin enforcing its product title policy that includes new provisions.

Letters from Readers

  • Bad Buyer and Bad Advice Cost eBay Seller Hundreds
    by Reader on January 7, 2025 at 5:13 pm
  • eBay Not Disbursing Payouts, Sellers Report
    by Reader on January 2, 2025 at 2:35 pm

Ecommerce Articles

eBay Changes Force Research Tool ShelfTrend to Pivot

eBay Changes Force Research Tool ShelfTrend to Pivot

January 8, 2025
A popular tool used by eBay sellers for marketplace research is being forced to close its app and pivot to a new offering called ShelfTrend AI, which it’s calling “an …

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USPS logo The USPS is adding same-day and next-day solutions

USPS Offers New Same-Day and Next-Day Solutions – for Volume Sellers

January 7, 2025
The Postal Service is adding faster-delivery options through its relatively new USPS Ground Advantage and Connect offerings. On January 6, 2025, the Postal Service announced its plans to offer same-day …

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When Marketplaces Object to Generic Words that Are Brand Names

When Marketplaces Object to Generic Words that Are Brand Names

January 5, 2025
An Amazon moderator confirmed that a seller trying to describe the scent of a candle in their listing would not be allowed to do so. The seller posted an exchange …

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Canada Post

USPS to Resume Mail to Canada on January 6th

January 4, 2025
The USPS said it would begin accepting mail and packages bound for Canada beginning Monday, January 6, 2025. Canada Post employees had gone on strike in mid-November and were forced …

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Amazon

Amazon to Make Prime Exclusive Discounts More Difficult to Use, Sellers Say

January 1, 2025
Amazon is moving Prime Exclusive Discounts to the Price Discounts tool, but sellers are upset because they will no longer be able to use features previously available to them. “Would …

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USPS logo The USPS is adding same-day and next-day solutions

USPS May Suspend Mail on January 9th Day of Mourning (Updated)

December 30, 2024
President Biden declared January 9, 2025, a day of mourning to honor former President Jimmy Carter who passed away on Sunday. Federal government offices will be closed. Sellers should be …

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Etsy

Etsy Sends Some 2024 Stats to Shoppers with List of Faves

December 27, 2024
Etsy sent an email to shoppers on December 27, 2024, telling them they were “a gigantic part of what makes this community so extraordinary!” and linking to a page of …

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Alibaba

Alibaba Partners with eBay’s Former Marketplace in S. Korea

December 26, 2024
Weeks after Alibaba consolidated all of its domestic- and international-ecommerce business units to defend against the likes of Temu, it is partnering with Shinsegae Group in Korea, which owns E-Mart’s …

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On a green and white background, a large gray megaphone appears on the right side of the image. To the left, white text in capital letters on a blue background read: “DO YOU OWN A SMALL BUSINESS?” followed by, “If your company was created or registered in the U.S. in 2024 and is not exempt from beneficial ownership information reporting requirements, your filing deadline may be approaching.” The BOI logo, with the “O” stylized as a green globe icon, is positioned in the top left corner. Below the main text is a blue globe icon and the URL: www.fincen.gov/boi.

Online Sellers Must Report Beneficial Ownership ASAP or Face Fines

December 26, 2024
Businesses, including many online sellers, must register with the US Treasury’s Financial Crimes Enforcement Network (FinCEN) soon or face significant fines due to the bipartisan Corporate Transparency Act (CTA) passed …

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Amazon

Amazon Drops Bombshell on FBA Sellers

December 22, 2024
Sellers are reeling after Amazon dropped a bombshell announcement on those who use FBA to store and fulfill their inventory. One reader told us, “Now FBA is going to make …

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Scott Schenkel

Former eBay CEO Who Managed Unprecedented Challenges Returns to C-Suite

December 22, 2024
After a 4-year break from the corporate world, Scott Schenkel is back in the C-suite, this time as Chief Financial Officer (CFO) at travel company Expedia. In 2019, eBay’s then …

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Etsy

Etsy to Run After-Christmas Sales

December 19, 2024
People don’t stop shopping on December 25th, especially given the popularity of gift cards, and Etsy is prepared with a lineup of after-Christmas sales. First up, it’s running an “End-of-Season …

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Amazon

Amazon Glitch Appears to Hit Sellers in the Pocketbook in the Short Run

December 18, 2024
Sellers are dealing with a glitch that Amazon confirmed over a week ago, and the repercussions are coming at the worst time of year both for their pocketbooks and for …

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Amazon

Amazon Advises Sellers on Vacation Mode, Holiday Support Hours

December 17, 2024
Amazon sellers ready to take a break for the holidays have the option to put their account in vacation mode, the marketplace reminded sellers on Tuesday. “If you plan to …

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Etsy

Spike in Reports of Etsy Suspensions, aka Forced Vacation Mode

December 17, 2024
There’s a spike in the number of sellers reporting that Etsy forced their shops into “vacation mode” (a euphemism for “suspended”). This is a chronic issue usually related to Etsy’s …

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USPS logo The USPS is adding same-day and next-day solutions

USPS Adds New Fee in 2025 and Doubles Overweight Item Charge to $200

December 16, 2024
When the US Postal Service raises rates on January 19, 2025, it will introduce a brand new surcharge for certain USPS packages called the “Live Animal and Perishable Handling fee.” …

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eBay

Are eBay Protections Enough to Compensate Sellers for Thursday’s Shipping-Label Glitch?

December 15, 2024
eBay told sellers to cancel USPS shipping labels that incorrectly printed as “hazmat” (hazardous material) due to an eBay glitch on Thursday. While eBay said after the fact that it …

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eBay

eBay Makes It Easier for European Shoppers to Buy Now, Pay Later

December 12, 2024
eBay is expanding its partnership with Klarna, a service that lets shoppers buy now, pay later. Originally launched in Germany, eBay is expanding the Klarna partnership to additional countries. “The …

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eBay

eBay Honors Top Importers from Emerging Markets

December 12, 2024
eBay honored top sellers at an event in Thailand last week, noting that among its top 100 sellers from emerging markets were those from Eastern Europe, the Middle East, India, …

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Amazon

Amazon Shoppers Can Now Add Cars to Cart and Leave Reviews for Dealers

December 11, 2024
Amazon shoppers can now buy cars the same way they buy books, household necessities, and fashion. Hyundai dealerships in 48 cities are now selling cars on Amazon. Not only can …

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Etsy

Etsy Funds 48-hour Sale on All Orders Above $30

December 10, 2024
Etsy is funding another holiday sale, this one offering $5 off orders equaling $30 or more. The promotion is not restricted to one order per customer – using the promotional …

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Amazon

Amazon Payment-Posting Lag Leads to Disbursement Delays

December 9, 2024
Amazon sellers are shipping orders, but Amazon is failing to post them to sellers’ payments dashboard. The problem started on Friday, and sellers continued to report the problem as of …

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