Xe Help Centre

How can we help?

Search

Categories

Sending money How do I send money with Xe? What are the fees for sending money? How do I complete verification?
View all
Tracking your transfer Track your transfer How long do transfers take? Why is there a transfer delay?
View all
Ways to pay Which payment methods can I use? Where can I find your bank details? How do I add a new payment method?
View all
Your Xe account How do I create an account? Can I send money from the country I live in? Why was my account restricted or closed?
View all
Changes, cancellations and refunds How do I cancel my money transfer? How long do refunds take? Making changes to your money transfer
View all
Important information Terms and policies Information about fraud How to make a complaint
View all

Need more help? Contact us