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Organisations: Government Digital Service, Cabinet Office

National Get Online Week: what we’ve been doing

2 children looking on to a 3rd child with a virtual reality headset on at Dragon Hall

National Get Online Week: what we’ve been doing

This week, there has been a series of events running across the country to celebrate National Get Online Week. We also announced the GDS charity of the year, Dragon Hall.

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Designing the register creation process

Martin Jordan and Tom Hughes, 18 October 2016 — Data group

Post-it notes showing end to end service flow

When designing services or creating content, we always start by thinking about user needs. We create registers in the same way.

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How the Sexual Health: 24 service used GOV.UK patterns

Harry Trimble, 14 October 2016 — Service standard, Services Programme

post-samples

We’ve talked before about creating patterns and tools that people building government services can use. We’re finding that other organisations are using them too; Sexual Health: 24 (SH:24) is one of them.

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Platform as a Service team takes even-handed approach to meetings

Dan Carley, 7 October 2016 — Accessibility, GDS team, Platform as a Service

The Platform as a Service team using hand gestures

Our larger team meetings were getting longer and communication was becoming harder, so one of our team members suggested hand signals as a way to help with this.

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Management by the team, not the managers

Giles Turnbull, 30 September 2016 — GDS team, People and skills

Members of the People Board having a chat at a computer

The People Board is elected by everyone in GDS, and is empowered to decide things and delegate tasks to other people and teams in GDS. This is how it works.

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Being transgender at GDS

Laura Martin, 28 September 2016 — GDS team, People and skills

The transgender flag

This week is National Inclusion Week. I feel like it's a good opportunity to write about my experience of being transgender and transitioning to my identified gender while working as a civil servant.

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Introduction to the new induction

Sarah Stewart, 23 September 2016 — GDS team, People and skills

Showing new starters the Trello board

Rapid hiring and too few induction sessions led to a backlog for new starters, so here's how we updated the induction process.

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It takes 2: how we use pair writing

Sue Davis, 21 September 2016 — Digital Marketplace, People and skills, Style, content and design

gds_1873

A content designer's job is to write in the simplest way to help our users do things that are often complex. To make sure the words we use are both clear and accurate, we often need input from experts in a particular area. We’ve found that working together to ‘pair write’ is a good way to do this.

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Welcoming our new minister

GDS team, 16 September 2016 — GDS team

gds_9985

We were delighted to welcome our new minister, Ben Gummer, to the GDS office in Holborn on 15 September, and he made a few important announcements.

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What’s new with the Service Manual?

Elena Findley-de Regt, 14 September 2016 — Services Programme, Style, content and design

Hummingbird mission patch to celebrate the Service Manual passing its beta assessment

It’s been a few months since we last posted here about the Service Manual, the best place to find guidance and tools for government service teams. Here's an update.

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Unconference: setting our own agenda for the latest all-staff meeting

Claire Donaldson, 9 September 2016 — Events, GDS team, People and skills

The board we put out for Unconference ideas, with sticky notes on it

We hold all-staff meetings to share what we’ve achieved and talk about what we’ll be doing next. People wanted to try an ‘unconference’ so everyone could get more involved.

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