January 03, 2018

How a Google Home in Every Room Gives My Kids Answers All Day


Some time last year, we installed five Google Home units in our house. One was placed in the master bedroom. One each went in both our kids' rooms, as well as one in the office, and one downstairs in the kitchen. Knowing that asking Google any question was just a simple request away, I was eager to see how the family would adjust to having a friendly assistant ready at any time to go fetch answers. What I've seen is that the devices are used throughout the day, and, often, the kids talk to Google before they talk to me.

OK Google, tell me a joke.

The morning starts with Google Homes sounding the alarm to wake up.

As the kids mumble "OK Google, stop", we have momentary quiet, until they shuffle out of bed and ask Google what the weather is going to be that morning. Obviously, depending on Google's answer, this can mean wearing shorts or jeans, long sleeve shirts or short sleeves. If the answer isn't detailed enough, I've heard the kids ask a second time, asking for the high of the day, which could impact how they prepare for PE at school, or if it's going to rain, and they need to pack an umbrella.

One example from our Assistant history.

As the morning routine begins, the first person downstairs gets to be the DJ, asking Google to play a song, which serves as the background music for breakfast. If the song isn't what they wanted, they simply say, "OK Google. Next song." until one they would prefer comes on.


If it's a weekday, we're most likely off to school and work, and we're all out the door. But if not, we probably have another query to Google Home to see how bad traffic is wherever we are going, how long will it take to get there - or sometimes, how the weather will be at our destination.



When the kids get home from school, Google does more than just act as background music device. My 9 year old twins use the Google Homes to confirm math homework answers to see if they are right, or ask it to sub in if an equation is too hard, or if they are unsure of spelling. The Google Assistant is the parent who is always willing to give an answer and never gets tired. 

With the expectation that Google has all the answers, the type of questions can be fast and furious. "What is hypoglycemia?" "Are hedgehogs nocturnal?" "What state is Boston in?" "What time is it in Sydney, Australia?" "What does salutation mean?" "What day is Black Friday?" "What time is it sunset?"

If Google doesn't know, or says, "Sorry. I can't help with that yet. But I'm still learning!", it's usually followed with sighs of exasperation and amusement, as they follow on with a different query more likely to get an answer.

The most popular question asked of Google Home this last year? By far, a simple one. "What time is it?", followed by "how much time is left on the timer?" for those ever important assigned times when they need to be reading, or when kids are taking turns with a game or a device, and need to hand it off to another child.

How many more minutes are left on my timer?

As homework time wraps up, and the kids find themselves on leisure, as dinner is eaten, and things are tidied up, I can hear them play music in each room as they have access to the world's artists on demand. "OK Google, turn your volume to 50 percent." "OK Google, play Katy Perry."

Do they always get the question perfectly right? No. But the device tries its best to guess and provide the answer - or pushes for another try. "Sorry. I don't understand?" or "Try again in a few seconds."

As bedtime approaches, everyone asks Google to set an alarm for the next day to start the process anew. And yes, if you're wondering, we do disable the devices in the kids' rooms by 9 p.m., so they don't end up rocking out in the wee hours. If they want something so badly they need to ask that late, they can ask me.

Set an alarm and call it a day.

The Google Home devices were such a benefit to our house that they were the go-to gift this last Christmas. Given they were only $29 apiece on the Google Store, I maxed out the order of ten, and shipped them in many directions - to family, to friends and even to neighbors, as they too could see the benefit of a smart assistant that takes the kids' tough homework questions on without complaint, and is more than happy to let you know if it's going to rain.

Just like touchscreens and tablets were so easily made a part of our family's life, from the very first iPads, and through the Nexus line, adding voice-activated devices has been simple and the children don't find them daunting at all. After all, who wants to get a laptop out and type in a query?

Disclosures: I work at Google, obviously. I paid full retail for my devices.



January 02, 2018

Why Silicon Valley's Real Estate Crisis Is a Present Danger

This nice home would probably go for $2 million in some Bay Area cities.

That Silicon Valley housing is very expensive is no surprise to anyone who is paying attention.

Fueled by a bullish tech market for the better part of a decade, with inventory dramatically constrained, each new home entering the market can be flooded with aspiring buyers who are eager to pony up millions of dollars for uninspiring homes, with the desirable promise of reduced commute times to big tech companies or startups, or access to high quality schools.

As a homeowner who bought our place in 2010, I could be doing victory laps about perceived value increases each time I view Zillow or Redfin to see how our long-term investment is doing, but the harsh reality is that the daunting financial demand needed just to find a place to live is having a dramatic impact - not just on the Bay Area as a region, but in markets far from our tech epicenter.

Prices in secondary markets outside the Bay Area are skyrocketing as distressed Californians seek alternatives. Working class families are being priced out of the most desirable cities, forced to endure hours of commute times from far-flung outlying towns, or losing their homes outright. Some small businesses are closing because they can't afford the lease, or can't find enough help to keep their business running. Help wanted ads for service workers are visible practically everywhere, and few answers are clear, aside from pushing for more housing, which in itself finds opposition from the slow to no growth community.


The topic of Silicon Valley real estate is ever present. The high entry point presents a barrier to tech workers looking to start their careers. It presents a challenge to new families in high priced rentals who may once have expected to save for a home, but see that opportunity get further out of reach each month, as savings never catch up with price inflation. Others living outside the Bay Area may turn down career opportunities because the promised salary and benefits can't deliver an expected standard of comfort. It's happening, and it's very likely to get worse.

About two and a half years ago, I read the tea leaves and talked about how I saw Sunnyvale as being in an enviable position, flanked by Google and Apple, both of whom are aggressively growing and are significantly profitable, helping to drive up demand for homes and attracting well-paid tenants. That post, "Tech Company Shifts Position Sunnyvale as Major Hub for Next Decade", helpfully marked some median home prices at the time of the article and allows us to compare what's happened since.

While Bay Area prices have increased, Sunnyvale and Mountain View lead.

As I had expected, not only have home values continued to spike on the San Francisco peninsula, but pressure from Apple's new campus, built on the Sunnyvale border with Cupertino, and increased growth from Google and LinkedIn, etc, have pushed Sunnyvale prices higher at a rate that dwarfed even its pricier neighbors, and driven average home values to nearly $2 million. You also saw a similar rise in Mountain View homes, where Google is based, but Sunnyvale has practically caught up.

What this means in real-world impact is that homes purchased just a few years apart, on the same street, can have wildly different purchase prices, monthly mortgage payments, and property taxes. Our neighbors, two doors down from us, recently paid more than twice the price for their home than we did in 2010, even though theirs is smaller. And they'll get nailed with twice the property tax to boot - their gift from the state of California.

Redfin highlights migration patterns out of California. (Source)

For those who can't stomach a $2 million price or higher (and that includes us, by the way), buyers are looking elsewhere - to Seattle, Boulder, Austin, Portland, or even Washington DC, for alternatives. Seattle's home prices were up 16% in the last year alone, largely driven by migration out of California, which impacted the entire country. And while prices went up, more people were sent to the street - which has led to a spike in homeless deaths in the highest priced cities. (Source)

As I mentioned yesterday, the majority of children in school districts near Facebook headquarters are homeless. This is a new and growing crisis. Low to middle wage earners who can't afford to buy homes here are living in their cars and RVs. I see many of them when I walk the dog at night and recognize familiar faces who are just trying to make it to the next day. Even as Sunnyvale and other cities nearby are raising our minimum wages to $15 an hour, that is not a sustainable wage that can cover high rents that continue to grow. And there is always resistance from NIMBY (Not In My Backyard) neighbors who enjoy the high home values, but want to avoid rising traffic, taller buildings and crowds that come with job demand. Add on to these issues competition from foreign money like China, where many area buyers come from, and you have a recipe for disaster.

Silicon Valley's successes have had incredible impact on the world and the region. Some people have gotten obscenely rich from company successes and acquisitions, and have the option to buy these multi-million dollar homes for cash, or dual income couples with big bank accounts can float enough to solicit high bank loans to get there. But traffic on area streets is consistently thick as people drive further to daily routines. Highways are jammed as badly as Los Angeles - and commutes are worse.

California is where you look to see the future, from our inventions, to our forward thinking governments and social acceptances. The Bay Area is where you look to see what is coming to metropolitan areas throughout the country, and perhaps, the world.

Our high prices today are yours tomorrow, and we're erecting a massive "No Vacancy" sign to those who aren't here yet. Good luck to us all.

January 01, 2018

Silicon Valley's Lost Year Blends Fake With Future


At the beginning of last year, as the Trump presidency sickeningly took hold, I worried his mere presence and daily volleys against what most of us thought to be good and proper, right and just, would dominate our every thought and conversation. His long shadow of darkness constantly loomed against any chance of progress and invention - taking the luster off usual excitement, demanding an unrelenting distraction, and regular dread.

I pushed pause on the blog because I felt like my comments on the day to day in Silicon Valley carried less weight in a world of crisis, as politics overwhelmed the usual storylines. But I realize silence is not the answer. Instead, we should ask more of ourselves when the wind is not at our back, but against us.

So what if we can make cars to drive themselves, only to find our streets hit by long-range missiles? So what if we could make it easier to connect people together on the Internet, all while seeing people turned away at the entrances to our countries, and see laws enacted that pitted people against each other in ways that we found abhorrently racist fifty years ago? So what if somebody could sprinkle some magical Internet dust on cryptocurrency and make a handful of desk jockeys rich (on paper), when trillions of real world dollars were being extracted out of the lower 90 percent of earners from an egregiously unequal tax bill jammed through congress, with chicken scratches in the margins?

It all seems pretty foolish sometimes, as we banter about over variations in cost per click on banner ads when retail supermarkets are going out of business and laying people off. It seems ridiculous that customers can debate the benefits of the latest food delivery startup when US senators openly debate eliminating food stamps for those who need them. And you can't get all that excited about meal replacements like Soylent and the highest tech juice squeezers in all the land when there are people just miles from the most valuable companies in the world who can't afford to both live and eat.

Remember "Everything's Amazing and Nobody's Happy?" Well, not only is the guy telling that story now tainted with his own awful reality, but not only is nobody truly happy, but there's a lot of crap that isn't amazing.

Nearly 60 percent of children in the city of East Palo Alto, buttressing Facebook headquarters in Menlo Park are homeless, victims of skyrocketing housing prices. Families have stuffed themselves into RVs, only to be told to move along, in Mountain View and Palo Alto, home to $3 million average home prices, bordering Google and Stanford. And yet, the big tech companies keep hiring, while Bay Area cities don't even come close to keeping up with the housing demand.

The Uncloaking of the Alt Right and the Me Too Phenomenon

As for those tech workers who have managed to find a way to live here? 2017 was a mess. Along with an emboldened racist and sexist wing in the Valley, with a new hero in the White House, and a self-promoting ex-Google engineer having penned a hateful screed that cast doubt to his colleagues' abilities solely due to their gender at birth, we also managed to get pummeled by regular news alerts to who the latest scumbags were who mistreated women and thought they could forever get away with it.

What a disaster to see people I considered friends in years past - like Robert Scoble and Dave McClure, to find some of their seedy behavior exposed to the world, and know that's just the tip of the iceberg, as others who have made sport of inappropriate behavior a practical part-time job are legion. While I am very glad to see that it seems, finally, women are being believed, and men are admitting they screwed up, it will take generations to see our workplaces truly be welcoming places for everyone - if it is ever to be.

(Time out: What a f---ing disaster Robert's non-apology post turned out to be. I was stunned at how bad it was, when the easiest thing to do would be to admit guilt, admit to being an ass and promise to work on making things right. I was horrified when I saw it...)

Bitcoin - A Bet or a Con?

So what did our best and brightest minds tend themselves to, instead of taking on hard work and pushing back on the vacuous fact deniers running the place? Many of them took to gambling their life savings on shiny internet tokens and watching prices rise like addicted penny stock chasers - making their own lingo, and debating the basis of specific coins, as if there were any real value in it - besides to get rich, and quick! Thanks for nothing, crypto nerds.

I'm old enough to remember the first dot com boom, with its own fake money games - Beenz and Flooz, that made up their own online currencies, only to go bankrupt at the first sign of weakness. At risk of being the last person on the crypto train, spare me the spam messages and emails and tweets, and please, get back to work. There are too many things you could have done with your time that helped the world, like we are supposed to do.

I apologize for my irregular notes here. When the Valley is really humming, and working on important tools and exciting ways to help us all learn, communicate and share, that's exciting. I see those flashes of brilliance, where I am, at Google, more than I tell you. But I worry many of the trends we've seen that reward bad behavior have become so entrenched, that the real value is being absorbed by the funders and the funded, more than the users. We have to share or the backlash will be stronger than we've already seen.

January 30, 2017

Your Steady Stream of Tech News Will Continue When Morale Improves

The Web always promised to bring people together. But just as simply, it can drive people apart, as geographical barriers or partial or full anonymity empowers people to say things or behave in ways they wouldn't in a direct setting.

Accelerated by the new reality of realtime streams where everyone has a megaphone and seemingly everyone is working to "go viral" and make the biggest noise leads to a constant cacophony of shouting on the issues of the day. And of late, as I outlined in my last post about Trump's looming $100 billion productivity crisis, just about every stream and news source is dominated by politics and the impact to people by political decisions.

For those opposed to the Trump team's way of thinking, the daily barrage of news and rumors can be fatiguing. Each morning can bring new horrors of gut-churning policy and more needing to escalate to fight back. This weekend's sparked crisis stemming from an ill thought out and very likely racist and illegal refugee travel ban saw rallies across the country and millions of dollars raised to flow into the coffers of charities aiming to help, like the ACLU. (I too donated, and my company has promised to set aside millions to help.)


As colleague Yonatan Zunger warns (and you absolutely must read his post), we will likely hit a wall of outrage fatigue. If there is a steady stream of controversial news that impacts us, or people we know, or people we are tangentially fond of, we will run into capacity limits to be angry and to be heard, as the calamities run into each other. But even if that occurs, that doesn't mean we can act as if nothing is happening at all.

I've already seen people yearn for the good old days when we could debate data portability, site aggregation, text editors, or even which mobile OS is the best. But at a time when people's lives are at risk, and foundations we expected to be stable are proving themselves unstable, having a row about the latest geek gadget seems out of place.

It's not that we didn't see this coming. Back in 2006, an ancient eleven years ago, I knew we would see the web accelerate people's disagreements. People want to flock to their tribes, where others agree with them, and the opposite side can seem evil, foolish or subhuman. Most of the time, they're not - even as their words are alarming and frightful. We knew when people had an opportunity to polarize one another and their beliefs, they would. And every study shows this - including our unprecedented divisions in government, globally, nationally and locally.

We can use the Web to rally together and raise funds and awareness for our causes, and we will. But while I'm excited to see the deep pocketed among us excitedly match donations, a great chunk of society is living paycheck to paycheck, and the access to discretionary funds to hold back the government, an institution that is designed to help them, is simply going to run out.

Until we reach some level of stability and understanding with one another, and are out of a crisis mode, you can expect the 'all politics all the time' streams to continue. Mild apologies.