html {
    font-size: 100%;
    overflow-y: scroll;
    -webkit-text-size-adjust: 100%;
    -ms-text-size-adjust: 100%;
}
body {
    margin: 0;
    font-size: 14px;
    line-height: 1.231;
    padding: 0;
}
body,
input,
select,
textarea {
    font-family: "Helvetica Neue", sans-serif;
    color: #000;
}
b,
strong {
    font-weight: bold;
}
blockquote {
    margin: 1em 40px;
}
hr {
    display: block;
    height: 1px;
    border: 0;
    border-top: 1px solid #ccc;
    margin: 1em 0;
    padding: 0;
}
small {
    font-size: 85%;
}
ul,
ol {
    margin: 1em 0;
    padding: 0 0 0 30px;
}
img {
    border: 0;
    vertical-align: middle;
}
form {
    margin: 0;
}
fieldset {
    border: 0;
    margin: 0;
    padding: 0;
}
label {
    cursor: pointer;
}
input,
select,
textarea {
    font-size: 100%;
    margin: 0;
    vertical-align: baseline;
    *vertical-align: middle;
}
input {
    line-height: normal;
    *overflow: visible;
}
table input {
    *overflow: auto;
}
input[type="button"],
input[type="reset"],
input[type="submit"] {
    cursor: pointer;
    -webkit-appearance: button;
}
input[type="checkbox"],
input[type="radio"] {
    box-sizing: border-box;
}

textarea {
    overflow: auto;
    vertical-align: top;
    resize: vertical;
}
table {
    border-collapse: collapse;
    border-spacing: 0;
}
th,
td {
    vertical-align: top;
}
th {
    text-align: left;
    font-weight: normal;
}
h1,
h2,
h3,
h4,
h5,
h6,
form,
fieldset {
    margin: 0;
    padding: 0;
}
/* Typography */
a, .link {
    color: #0072bc;
    text-decoration: none;
    display: inline-block;
    margin-bottom: 1px;
}
a:hover, .link:hover {
    border-bottom: 1px dotted #0072bc;
    margin-bottom: 0;
    cursor: pointer;
}
h1 {
    color: #00AEEF;
    font-weight: normal;
    font-size: 20px;
}
h3 {
    font-size: 16px;
}
h2, .subject {
    font-size: 16px;
    color: black;
}
/* Helpers */
.centered {
    text-align: center;
}
.clear {
    clear: both;
    height: 1px;
    visibility: none;
}
.hidden {
    display: none;
}
.faded {
    color: #666;
}
/* Pagination */
#pagination {
    border: 0;
    margin: 0 0 40px 0;
    padding: 0;
}
#pagination li {
    border: 0;
    margin: 0;
    padding: 0;
    font-size: 11px;
    list-style: none;
    display: inline;
}
#pagination li a {
    margin-right: 2px;
    display: block;
    float: left;
    padding: 3px 6px;
    text-decoration: none;
}
#pagination li a:hover {
    color: #ff0084;
}
#pagination .previousOff,
#pagination .nextOff {
    color: #666;
    display: block;
    float: left;
    font-weight: bold;
    padding: 3px 4px;
}
#pagination .next a,
#pagination .previous a {
    font-weight: bold;
}
#pagination .active {
    color: #000;
    font-weight: bold;
    margin-right: 2px;
    display: block;
    float: left;
    padding: 3px 6px;
    text-decoration: none;
}
/* Alerts & Notices */
#msg_notice {
    margin: 0;
    padding: 5px 10px 5px 36px;
    height: 16px;
    line-height: 16px;
    margin-bottom: 10px;
    border: 1px solid #0a0;
    background: url('/National_Library/oe_/https://support.macam.ac.il/assets/default/images/icons/ok.png') 10px 50% no-repeat #e0ffe0;
}
#msg_warning, .warning-banner {
    margin: 0;
    padding: 5px 10px 5px 36px;
    height: 16px;
    line-height: 16px;
    margin-bottom: 10px;
    border: 1px solid #f26522;
    background: url('/National_Library/oe_/https://support.macam.ac.il/assets/default/images/icons/alert.png') 10px 50% no-repeat #ffffdd;
}
#msg_error {
    margin: 0;
    padding: 5px 10px 5px 36px;
    height: 26px;
    line-height: 16px;
    margin-bottom: 10px;
    border: 1px solid #a00;
    background: url('/National_Library/oe_/https://support.macam.ac.il/assets/default/images/icons/error.png') 10px 50% no-repeat #fff0f0;
}
#msg_info { margin: 0; padding: 5px; margin-bottom: 10px; color: #3a87ad; border: 1px solid #bce8f1;  background-color: #d9edf7; }
.warning {
    background: #ffc;
    font-style: italic;
}
.warning strong {
    text-transform: uppercase;
    color: #a00;
    font-style: normal;
}
.error {
    color: #f00;
}
.error input {
    border: 1px solid #f00;
}
.button,
.button:visited {
    background: #222;
    border: none;
    display: inline-block;
    font-size: 16px;
    padding: 4px 16px 4px 16px;
    max-width: 220px;
    text-align: center;
    color: #fff;
    text-decoration: none;
    border-radius: 5px;
    -moz-border-radius: 5px;
    -webkit-border-radius: 5px;
    box-shadow: 0 1px 3px rgba(0, 0, 0, 0.5);
    -moz-box-shadow: 0 1px 3px rgba(0, 0, 0, 0.5);
    -webkit-box-shadow: 0 1px 3px rgba(0, 0, 0, 0.5);
    text-shadow: 0 -1px 1px rgba(0, 0, 0, 0.25);
    border-bottom: 1px solid rgba(0, 0, 0, 0.25);
    position: relative;
    cursor: pointer;
    font-family: helvetica, arial, sans-serif;
}
.button:hover {
    background-color: #111;
    color: #fff;
}
.button:active {
    top: 1px;
    box-shadow: none;
    -moz-box-shadow: none;
    -webkit-box-shadow: none;
}
.button,
.button:visited,
.green.button,
.green.button:visited {
    background-color: #91bd09;
}
.green.button:hover {
    background-color: #749a02;
}
.blue.button,
.blue.button:visited {
    background-color: #00AEEF;
}
.blue.button:hover {
    background-color: #0299d2;
}
body {
    background: url('/National_Library/oe_/https://support.macam.ac.il/assets/default/images/page_bg.png') top left repeat-x #c8c8c8;
}
#container {
    background: #fff;
    max-width: 840px;
    margin: 0 auto;
    box-shadow: 0 0 6px rgba(0, 0, 0, 0.5);
    -moz-box-shadow: 0 0 6px rgba(0, 0, 0, 0.5);
    -webkit-box-shadow: 0 0 6px rgba(0, 0, 0, 0.5);
}
#header {
    position: relative;
    height: 71px;
    padding: 0 20px;
}
#logo {
    height: 100%;
}
#header #logo img {
    max-height: 65px;
    max-width: 380px;
    width: auto;
    height: auto;
    vertical-align: middle;
}
.valign-helper {
    height: 100%;
    display: inline-block;
    vertical-align: middle;
}
#header p {
    width: 400px;
    margin: 0;
    padding: 10px 0 0;
}
#nav {
    margin: 0 20px;
    padding: 2px 10px;
    height: 20px;
    background: url('/National_Library/oe_/https://support.macam.ac.il/assets/default/images/nav_bg.png') top left repeat-x;
    border-top: 1px solid #aaa;
    box-shadow: 0 3px 2px rgba(0, 0, 0, 0.4);
    -moz-box-shadow: 0 3px 2px rgba(0, 0, 0, 0.4);
    -webkit-box-shadow: 0 3px 2px rgba(0, 0, 0, 0.4);
    white-space: nowrap;
}
#nav li {
    margin: 0;
    padding: 0;
    list-style: none;
    display: inline;
}
#nav li a {
    display: inline-block;
    width: auto;
    height: 20px;
    line-height: 20px;
    text-align: center;
    padding: 0 10px 0 32px;
    margin-left: 10px;
    color: #333;
    border-radius: 20px;
    -webkit-border-radius: 20px;
    -moz-border-radius: 20px;
    background-position: 10px 50%;
    background-repeat: no-repeat;
}
.rtl #nav li a {
    background-position: right center;
    background-position: calc(100% - 10px) center;
    padding-left: 10px;
    padding-right: 32px;
    margin-right: 10px;
    margin-left: 0;
}
#nav li a.active,
#nav li a:hover {
    background-color: #dbefff;
    color: #000;
}
#nav li a:hover {
    background-color: #ededed;
    color: #0054a6;
}
#nav li a.home {
    background-image: url('/National_Library/oe_/https://support.macam.ac.il/assets/default/images/icons/home.png');
}
#nav li a.kb {
    background-image: url('/National_Library/oe_/https://support.macam.ac.il/assets/default/images/icons/kb.png');
}
#nav li a.new {
    background-image: url('/National_Library/oe_/https://support.macam.ac.il/assets/default/images/icons/new.png');
}
#nav li a.status {
    background-image: url('/National_Library/oe_/https://support.macam.ac.il/assets/default/images/icons/status.png');
}
#nav li a.tickets {
    background-image: url('/National_Library/oe_/https://support.macam.ac.il/assets/default/images/icons/tix.png');
}
#content {
    padding: 0;
    margin: 0;
    height: auto !important;
    min-height: 350px;
}
#footer {
    text-align: center;
    font-size: 11px;
    color: #333;
}
#footer a {
    color: #333;
}
#footer p {
    margin: 10px 0 0 0;
}
#footer #poweredBy {
    display: block;
    width: 126px;
    height: 23px;
    outline: none;
    text-indent: -9999px;
    margin: 0 auto;
    background: url('/National_Library/oe_/https://support.macam.ac.il/assets/default/images/poweredby.png') top left no-repeat;
    background-size: auto 20px;
}
.front-page-button {
}
.main-content {
    width: 565px;
}
#landing_page #new_ticket {
    margin-top: 40px;
    background: url('/National_Library/oe_/https://support.macam.ac.il/assets/default/images/new_ticket_icon.png') top left no-repeat;
}
#landing_page #new_ticket,
#landing_page #check_status {
    width: 295px;
    padding-left: 75px;
}
#landing_page #check_status {
    margin-top: 40px;
    background: url('/National_Library/oe_/https://support.macam.ac.il/assets/default/images/check_status_icon.png') top left no-repeat;
}
#landing_page h1, #landing_page h2, #landing_page h3 {
    margin-bottom: 10px;
}
/* Landing page FAQ not yet implemented. */
#faq {
    clear: both;
    margin: 0;
    padding: 5px;
}
#faq ol {
    font-size: 15px;
    margin-left: 0;
    padding-left: 0;
    border-top: 1px solid #ddd;
}
#faq ol li {
    list-style: none;
    margin: 0;
    padding: 0;
    color: #999;
}
#faq ol li a {
    display: block;
    padding: 5px 0;
    height: auto !important;
    overflow: hidden;
    margin: 0;
    border-bottom: 1px solid #ddd;
    line-height: 16px;
    padding-left: 24px;
    background: url('/National_Library/oe_/https://support.macam.ac.il/assets/default/images/icons/page.png') 0 50% no-repeat;
}
#faq ol li a:hover {
    background-color: #e9f5ff;
}
#faq .article-meta {
    padding: 5px;
    background: #fafafa;
}
#kb {
    margin: 2px 0;
    padding: 5px;
    overflow: hidden;
}
#kb > li {
    padding: 10px;
    height: auto !important;
    overflow: hidden;
    margin: 0;
    background: url(/National_Library/oe_/https://support.macam.ac.il/assets/default/images/kb_category_bg.png) bottom left repeat-x;
    border-bottom: 1px solid #ddd;
    display: block;
}
#kb > li h4 span {
    color: #666;
}
#kb > li h4 a {
    font-size: 14px;
}
#kb > li > i {
    display: block;
    width: 32px;
    height: 32px;
    float: left;
    margin-right: 6px;
    background: url(/National_Library/oe_/https://support.macam.ac.il/assets/default/images/kb_large_folder.png) top left no-repeat;
}
.featured-category {
    margin-top: 10px;
    width: 49.7%;
    display: inline-block;
    box-sizing: border-box;
    vertical-align: top;
}
.category-name {
    display: inline-block;
    font-weight: 400;
    font-size: 120%;
}
.featured-category i {
    color: rgba(0,174,239, 0.8);
    text-shadow: 1px 1px 1px rgba(0, 0, 0, 0.1);
    display: inline-block;
    vertical-align: middle;
}
.article-headline {
    margin-left: 34px;
}
.rtl .article-headline {
    margin-left: 0;
    margin-right: 34px;
}
.article-teaser {
    font-size: 90%;
    line-height: 1.5em;
    height: 3em;
    overflow: hidden;
}
.article-title {
    font-weight: 500;
}
.faq-content .article-title {
    font-size: 17pt;
    margin-top: 15px;
}
#kb-search {
    padding: 10px 0;
    overflow: hidden;
}
#kb-search div {
    clear: both;
    overflow: hidden;
    padding-top: 5px;
}
#kb-search #query {
    margin: 0;
    display: inline-block;
    float: left;
    width: 200px;
    margin-right: 5px;
}
#kb-search #cid {
    margin: 0;
    display: inline-block;
    float: left;
    width: 200px;
    margin-right: 5px;
    position: relative;
    top: 2px;
}
#kb-search #topic-id {
    margin: 0;
    display: inline-block;
    float: left;
    width: 410px;
}
#kb-search #searchSubmit {
    margin: 0;
    display: inline-block;
    float: left;
    position: relative;
    top: 2px;
}
#kb-search #breadcrumbs {
    color: #333;
    margin-bottom: 15px;
}
#kb-search #breadcrumbs #breadcrumbs a {
    color: #555;
}
#ticketForm div.clear,
#clientLogin div.clear {
    clear: both;
    padding: 3px 0;
    overflow: hidden;
}
#ticketForm div label,
#clientLogin div label {
    display: block;
}
label.required, span.required {
    font-weight: bold;
}
#ticketForm div label.required,
#clientLogin div label.required {
    text-align: left;
}
/*#ticketForm div input,
#clientLogin div input,
#ticketForm div textarea,
#clientLogin div textarea {
  width: auto;
  border: 1px solid #aaa;
  background: #fff;
  display: block;
}*/
#ticketForm div input[type=file],
#clientLogin div input[type=file] {
    border: 0;
}
/*#ticketForm div select,
#clientLogin div select {
  display: block;
  float: left;
}*/
#ticketForm div div.captchaRow,
#clientLogin div div.captchaRow {
    line-height: 31px;
}
#ticketForm div div.captchaRow input,
#clientLogin div div.captchaRow input {
    position: relative;
    top: 6px;
}
#ticketForm > table {
    table-layout: fixed;
}
#ticketForm > table td {
    width: 160px;
}
#ticketForm > table td + td {
    width: auto;
}
#ticketForm td textarea,
#clientLogin td textarea,
#ticketForm div textarea,
#clientLogin div textarea {
    width: 600px;
}
#ticketForm td em,
#clientLogin td em,
#ticketForm div em,
#clientLogin div em {
    color: #777;
}
#ticketForm td .captcha,
#clientLogin td .captcha,
#ticketForm div .captcha,
#clientLogin div .captcha {
    width: 88px;
    height: 31px;
    background: #000;
    display: block;
    float: left;
    margin-right: 20px;
}
#ticketForm td label.inline,
#clientLogin td label.inline,
#ticketForm div label.inline,
#clientLogin div label.inline {
    width: auto;
    padding: 0 10px;
}
#ticketForm div.error input,
#clientLogin div.error input {
    border: 1px solid #a00;
}
#ticketForm div.error label,
#clientLogin div.error label {
    color: #a00;
}
#ticketTable th {
    padding-left: 3px;
    font-weight: normal;
    text-align: left;
}
#ticketTable th.required,
#ticketTable td.required {
    font-weight: bold;
    text-align: left;
}
#clientLogin {
    display: block;
    margin-top: 20px;
    padding: 20px;
    border: 0px;
    border-radius: 0;
    box-shadow: initial;
    /* background: url(/National_Library/oe_/https://support.macam.ac.il/assets/default/images/lock.png?1319655200) 95% 50% no-repeat #f6f6f6; */
}
.rtl #clientLogin {
    background-position: 5% 50%;
}
#clientLogin .instructions {
    display:table-cell;
    padding-left: 2em;
    padding-right:90px;
}
.rtl #clientLogin .instructions {
    padding-left: 0;
    padding-right:0;
    padding-right: 2em;
    padding-left:90px;
}
#clientLogin p {
    clear: both;
}
#clientLogin strong {
    font-size: 11px;
    color: #d00;
    display: block;
}
#clientLogin #email,
#clientLogin #ticketno {
    margin-right: 0;
}
#clientLogin input[type=text],
#clientLogin input[type=password] {
    padding: 5px;
    border-radius: 4px;
    margin-bottom: 15px;
    /*color:#909090;*/
}
#clientLogin input[type=submit] {
    padding: 3px 10px;
    border-radius: 4px;
}
#reply {
    margin-top: 5px;
    padding: 10px;
    background: #f9f9f9;
    border: 1px solid #ccc;
}
#reply h2 {
    margin-bottom: 10px;
    padding-bottom: 5px;
    border-bottom: 2px dotted rgba(0,0,0,0.1);
}
#reply > table {
    width: auto;
}
#reply table td {
    vertical-align: top;
}
#reply textarea {
    width: 628px !important;
}
#reply input[type=text],
#reply #response_options textarea {
    border: 1px solid #aaa;
    background: #fff;
}
/* Ticket icons */
.Icon {
    width: auto;
    padding-left: 20px;
    background-position: top left;
    background-repeat: no-repeat;
    color: #006699;
    text-decoration: none;
}
.Icon.Ticket {
    background-image: url('/National_Library/oe_/https://support.macam.ac.il/assets/default/images/icons/ticket.gif');
}
.Icon.webTicket {
    background-image: url('/National_Library/oe_/https://support.macam.ac.il/assets/default/images/icons/ticket_source_web.gif');
}
.Icon.emailTicket {
    background-image: url('/National_Library/oe_/https://support.macam.ac.il/assets/default/images/icons/ticket_source_email.gif');
}
.Icon.phoneTicket {
    background-image: url('/National_Library/oe_/https://support.macam.ac.il/assets/default/images/icons/ticket_source_phone.gif');
}
.Icon.otherTicket, .Icon.apiTicket  {
    background-image: url('/National_Library/oe_/https://support.macam.ac.il/assets/default/images/icons/ticket_source_other.gif');
}

.Icon.attachment {
    background-image: url('/National_Library/oe_/https://support.macam.ac.il/assets/default/images/icons/attachment.gif');
}
.Icon.file {
    background-image: url('/National_Library/oe_/https://support.macam.ac.il/assets/default/images/icons/attachment.gif');
}
.Icon.refresh {
    background-image: url('/National_Library/oe_/https://support.macam.ac.il/assets/default/images/icons/refresh.gif');
}
.Icon.thread {
    font-weight: bold;
    font-size: 1em;
    background-image: url('/National_Library/oe_/https://support.macam.ac.il/assets/default/images/icons/thread.gif?1319556657');
}
#ticketTable {
    border: 1px solid #aaa;
    border-left: none;
    border-bottom: none;
}
#ticketTable caption {
    padding: 5px;
    text-align: left;
    color: #000;
    background: #ddd;
    border: 1px solid #aaa;
    border-bottom: none;
    font-weight: bold;
}
#ticketTable th {
    height: 24px;
    line-height: 24px;
    background: #e1f2ff;
    border: 1px solid #aaa;
    border-right: none;
    border-top: none;
    padding: 0 5px;
}
#ticketTable th a {
    color: #000;
}
#ticketTable td {
    padding: 3px 5px;
    border: 1px solid #aaa;
    border-right: none;
    border-top: none;
}
#ticketTable tr.alt td {
    background: #f9f9f9;
}
i.refresh {
    color: #0a0;
    font-size: 80%;
    vertical-align: middle;
}
.states small {
    font-size: 70%;
}
.active.state {
    font-weight: bold;
}
.search.well {
    padding: 10px;
    background-color: rgba(0,0,0,0.05);
    margin-bottom: 10px;
    margin-top: -15px;
}
.infoTable {
    background: #F4FAFF;
}
.infoTable th {
    text-align: left;
    padding: 3px 8px;
}
.action-button {
    -webkit-border-radius: 3px;
    -moz-border-radius: 3px;
    border-radius: 3px;
    -webkit-background-clip: padding-box;
    -moz-background-clip: padding;
    background-clip: padding-box;
    color: #777 !important;
    display: inline-block;
    border: 1px solid #aaa;
    cursor: pointer;
    font-size: 11px;
    overflow: hidden;
    background-color: #dddddd;
    background-image: -webkit-gradient(linear, left top, left bottom, color-stop(0%, #efefef), color-stop(100% #dddddd));
    background-image: -webkit-linear-gradient(top, #efefef 0%, #dddddd 100%);
    background-image: -moz-linear-gradient(top, #efefef 0%, #dddddd 100%);
    background-image: -ms-linear-gradient(top, #efefef 0%, #dddddd 100%);
    background-image: -o-linear-gradient(top, #efefef 0%, #dddddd 100%);
    background-image: linear-gradient(top, #efefef 0%, #dddddd 100%);
    padding: 0 5px;
    text-decoration: none;
    line-height:18px;
    margin-left:5px;
}
.action-button span,
.action-button a {
    color: #777 !important;
    display: inline-block;
    float: left;
}
.action-button a {
    color: #777;
    text-decoration: none;
}
table.padded tr > td,
table.padded tr > th {
    height: 20px;
    padding-bottom: 5px;
}

.external-auth + .external-auth {
    margin-top: 4px;
}

a.external-sign-in {
    text-decoration: none;
}
.external-auth-box {
    vertical-align: middle;
    border-radius: 4px;
    border: 1px solid #777;
}
.external-auth-icon {
    display: inline-block;
    color: #333;
    width: 30px;
    padding: 5px 10px;
    border-right: 1px solid #ddd;
}
.external-auth-name {
    color: #333;
    width: 100px;
    padding: 5px 10px;
    line-height:30px;
    font-size: 11pt;
}
img.sign-in-image {
    border: none;
    max-height: 40px;
    max-width: 200px;
    width: auto;
    height: auto;
}
.login-box {
    width:40%;
    display:table-cell;
    box-shadow: 12px 0 15px -15px rgba(0,0,0,0.4);
    padding:15px;
}
.rtl .login-box {
    box-shadow: 0px 0 0px 0px rgba(0,0,0,0.4);
}
.flush-right {
    text-align: right;
}
.flush-left {
    text-align: left;
}
.sidebar {
    margin-bottom: 20px;
    margin-left: 20px;
    width: 215px;
}
.rtl .sidebar {
    margin-left: 0;
    margin-right: 20px;
}
.sidebar .content {
    padding: 10px; border: 1px solid #C8DDFA; background: #F7FBFE;
}
.sidebar .content:empty {
    display: none;
}

.sidebar section .header {
    font-weight: bold;
    margin-bottom: 0.3em;
}
.sidebar section + section {
    margin-top: 15px;
}
.search-form {
    padding-top: 12px;
}
.searchbar .search,
.search-form .search {
    display: inline-block;
    width: 400px;
    border-radius: 5px;
    border: 1px solid #ccc;
    padding: 5px 10px;
    box-shadow: inset 0 1px 1px rgba(0,0,0,.075);
}

.searchbar .search {
    width: 100%;
    box-sizing: border-box;
    margin-bottom: 10px;
}
.bleed {
    margin: 0 !important;
    padding: 0 !important;
}
.row {
}
.span4 {
    display: inline-block;
    width: 29.5%;
    margin: 0 1%;
    vertical-align: top;
}
.span8 {
    display: inline-block;
    width: 66.0%;
    margin: 0 1%;
    vertical-align: top;
}
.truncate {
    display: inline-block;
    width: auto;
    max-width: 100%;
    white-space: nowrap;
    overflow: hidden;
    text-overflow: ellipsis;
    vertical-align: bottom;
}
.image-hover a.action-button:hover,
.image-hover a.action-button {
    color: initial !important;
    text-decoration: none;
}
table.custom-data {
    margin-top: 10px;
}
table.custom-data th {
    width: 25%;
}
table.custom-data th {
    background-color: #F4FAFF;
    padding: 3px 8px;
}
table .headline,
table.custom-data .headline {
    border-bottom: 2px solid #ddd;
    border-bottom: 2px solid rgba(0,0,0,0.15);
    font-weight: bold;
    background-color: white;
}
#ticketInfo h1 {
    padding-bottom: 10px;
    margin-bottom: 5px;
    border-bottom: 2px dotted rgba(0, 0, 0, 0.15);
}
#ticketInfo h1 small {
    font-weight: normal;
}
.thread-entry {
    margin-bottom: 15px;
}
.thread-entry.avatar {
    margin-left: 60px;
}
.thread-entry.response.avatar {
    margin-right: 60px;
    margin-left: 0;
}
.thread-entry > .avatar {
    margin-left: -60px;
    display:inline-block;
    width:48px;
    height:auto;
    border-radius: 5px;
}
.thread-entry.response > .avatar {
    margin-left: initial;
    margin-right: -60px;
}
img.avatar {
    border-radius: inherit;
}
.avatar > img.avatar {
    width: 100%;
    height: auto;
}
.thread-entry .header {
    padding: 8px 0.9em;
    border: 1px solid #ccc;
    border-color: rgba(0,0,0,0.2);
    border-radius: 5px 5px 0 0;
}
.thread-entry.avatar .header:before {
    position: absolute;
    top: 7px;
    right: -8px;
    content: '';
    border-top: 8px solid transparent;
    border-bottom: 8px solid transparent;
    border-left: 8px solid #b0b0b0;
    display: inline-block;
}
.thread-entry.avatar .header:after {
    position: absolute;
    top: 7px;
    right: -8px;
    content: '';
    border-top: 7px solid transparent;
    border-bottom: 7px solid transparent;
    display: inline-block;
    margin-top: 1px;
}

.thread-entry.avatar .header {
    position: relative;
}

.thread-entry.response .header {
    background:#dddddd;
}
.thread-entry.avatar.response .header:after {
    border-left: 7px solid #dddddd;
    margin-right: 1px;
}

.thread-entry.message .header {
    background:#C3D9FF;
}
.thread-entry.avatar.message .header:before {
    top: 7px;
    left: -8px;
    right: initial;
    border-left: none;
    border-right: 8px solid #CCC;
}
.thread-entry.avatar.message .header:before {
    border-right-color: #9cadcc;
}
.thread-entry.avatar.message .header:after {
    top: 7px;
    left: -8px;
    right: initial;
    border-left: none;
    border-right: 7px solid #c3d9ff;
    margin-left: 1px;
}

.thread-entry .header .title {
    max-width: 500px;
    vertical-align: bottom;
    display: inline-block;
    margin-left: 15px;
}

.thread-entry .thread-body {
    border: 1px solid #ddd;
    border-top: none;
    border-bottom:2px solid #aaa;
    border-radius: 0 0 5px 5px;
}
.thread-body .attachments {
    background-color: #f4faff;
    margin: 0 -0.9em;
    position: relative;
    top: 0.9em;
    padding: 0.3em 0.9em;
    border-top: 1px dotted #ccc;
    border-top-color: rgba(0,0,0,0.2);
    border-radius: 0 0 6px 6px;
}
.thread-body .attachments .filesize {
    margin-left: 0.5em;
}
.thread-body .attachments a,
.thread-body .attachments a:hover {
    text-decoration: none;
}
.thread-body .attachment-info {
    margin-right: 10px;
    display: inline-block;
    width: 48%;
}
.thread-body .attachment-info .filename {
    max-width: 80%;
    max-width: calc(100% - 70px);
}
.label {
    font-size: 11px;
    padding: 1px 4px;
    -webkit-border-radius: 3px;
    -moz-border-radius: 3px;
    border-radius: 3px;
    font-weight: bold;
    line-height: 14px;
    color: #ffffff;
    vertical-align: baseline;
    white-space: nowrap;
    text-shadow: 0 -1px 0 rgba(0, 0, 0, 0.25);
    background-color: #999999;
}
.label-bare {
    background-color: transparent;
    background-color: rgba(0,0,0,0);
    border: 1px solid #999999;
    color: #999999;
    text-shadow: none;
}
.thread-event {
    padding: 0px 2px 15px;
    margin-left: 60px;
}
.type-icon {
    border-radius: 8px;
    background-color: #f4f4f4;
    padding: 4px 6px;
    margin-right: 5px;
    text-align: center;
    display: inline-block;
    font-size: 1.1em;
    border: 1px solid #eee;
    vertical-align: top;
}
.type-icon.dark {
    border-color: #666;
    background-color: #949494;
}
.thread-event img.avatar {
    vertical-align: middle;
    border-radius: 3px;
    width: auto;
    max-height: 24px;
    margin: -3px 3px 0;
}
.thread-event .description {
    margin-left: -30px;
    padding-top: 6px;
    padding-left: 30px;
    display: inline-block;
    width: 642px;
    width: calc(100% - 95px);
    line-height: 1.4em;
}
.thread-event .type-icon {
    position:relative;
}
.thread-event .type-icon::after {
    content: "";
    border: 16px solid white;
    position: absolute;
    top: -3px;
    bottom: 0;
    left: -3px;
    right: 0;
    z-index: -1;
}
.thread-entry::after {
    content: "";
    border-bottom: 2px solid white;
    display: block;
}
.thread-entry::before {
    content: "";
    display: block;
    border-top: 2px solid white;
}
#ticketThread::before {
    border-left: 2px dotted #ddd;
    border-bottom-color: rgba(0,0,0,0.1);
    position: absolute;
    margin-left: 74px;
    z-index: -1;
    content: "";
    top: 0;
    bottom: 0;
    right: 0;
    left: 0;
}
#ticketThread {
    z-index: 0;
    position: relative;
    border-bottom: 2px solid #ddd;
    border-bottom-color: rgba(0,0,0,0.1);
}

.freetext-files {
    padding: 10px;
    margin-top: 10px;
    border: 1px dotted #ddd;
    border-radius: 4px;
    background-color: #f5f5f5;
}
.freetext-files .file {
    margin-right: 10px;
    display: inline-block;
    width: 48%;
    padding-top: 0.2em;
}
.freetext-files .title {
    font-weight: bold;
    margin-bottom: 0.3em;
    font-size: 1.1em;
}
.bootom-btns{
    padding: 20px;
}
#msg_notice{
    display: none;
}
#view-btn{
    background-color: #1576fb;
}