chat_bubble_outline FAQs
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Where’s that forum topic?
In July 2013 we moved from forum based support to a ticket based system, with the forums remaining read-only for reference. This article includes advice on where to find further information on some our more popular forum topics.
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WordPress, Gravity Forms, and GDPR Compliance
If you're on this page, you've probably heard about GDPR compliance, but aren't quite sure how your forms or WordPress site in general.
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Licensing FAQ
Information on standard license operations such as renewing, upgrading, cancelling and transferring an active license that you own.
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Legacy (Personal, Business, Developer) License FAQ
This article contains information regarding the Gravity Forms legacy license types of Personal, Business and Developer, which are no longer offered for new sale but can still be used and renewed normally.
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Does Gravity Forms Support WooCommerce?
This is a question that comes up quite often. The short answer is that you can embed the Gravity Forms shortcode anywhere within your WordPress site, independently from other plugins such as WooCommerce.
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Gravity Forms Recommended Developers
If you need custom functionality that is not solved by an add-on, you might need to hire a developer. Here, you will find a list of developers we can recommend based on their knowledge and track record.
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Is Gravity Forms PCI Compliant?
The short answer is yes, Gravity Forms is PCI compliant. However, this is subject to change depending on your environment and setup, as Gravity Forms is simply a single piece of the puzzle.
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Gravity Forms System Requirements
Many users ask for the web server system requirements for Gravity Forms before purchase. We recommend the same system requirements as WordPress itself.
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PayPal Service Upgrade
PayPal have announced that in an effort to strengthen security they are upgrading their SSL certificates to SHA-256. They are performing a staged rollout across all their web and API endpoints.
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Does Gravity Forms Support HHVM?
While Gravity Forms is not tested on HHVM, in many cases it will operate properly out of the box or with a few modifications.