At DocuSign, your trust and the security of your transactions, documents and data are our top priority. Last week and again this morning, DocuSign detected an increase in phishing emails sent to some of our customers and users – and we posted alerts here on the DocuSign Trust Site and in social media. The emails “spoofed” the DocuSign brand in an attempt to trick recipients into opening an attached Word document that, when clicked, installs malicious software. As part of our process in response to phishing incidents, we confirmed that DocuSign’s core eSignature service, envelopes and customer documents remain secure.

However, as part of our ongoing investigation, today we confirmed that a malicious third party had gained temporary access to a separate, non-core system that allows us to communicate service-related announcements to users via email. A complete forensic analysis has confirmed that only email addresses were accessed: no names, physical addresses, passwords, social security numbers, credit card data or other information was accessed. No content or any customer documents sent through DocuSign’s eSignature system was accessed. DocuSign’s core eSignature service, envelopes and customer documents and data remain secure.

We took immediate action to prohibit unauthorized access to this system, we have put further security controls in place, and are working with law enforcement agencies. We have also posted more updates to our DocuSign Trust Site.

Your trust and the security of your transactions, documents and data are our top priority. Rest assured that the DocuSign eSignature system remains secure, and that you and your customers may continue to transact business through DocuSign with trust and confidence. For more information, please visit the DocuSign Trust Site: http://bit.ly/2pEvfpY

[ DocuSign Innovates ] "We’re all willing to go the extra mile for the sake of the team, and that’s why I think we’ll continue to be successful." Continue reading: http://bit.ly/2qp3hMl 

Announced today at Microsoft Build: DocuSign has chosen Microsoft Azure as its preferred cloud services platform to advance its ‘Invest for Canada’ initiative.

“The move toward becoming a fully digital business is an absolute imperative for Canadian organizations of every size and industry.” - Shark Tank celebrity entrepreneur and Chairman of O'Shares ETF Investments, Kevin O'Leary.

Read the full press release here: https://www.docusign.com/news-center 

Come to be inspired. Leave empowered. Here's a look back at DocuSign's Customer Conference, Momentum: http://bit.ly/2px23wi


Earlier this morning Pacific time, DocuSign’s Incident Response team detected a sophisticated phishing attack targeting some DocuSign users. It misrepresented DocuSign’s brand in an attempt to trick recipients into clicking a link that installs malicious software.

However, DocuSign’s core platform has not been hacked, and our customer data remains secure. While phishing campaigns like this are not uncommon, we want to ensure that DocuSign customers and users are best positioned to protect themselves, their systems and their data.
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Please visit the DocuSign Trust Site for more details: http://bit.ly/2psJGsi


BIG thank you to all of the DocuSign Momentum sponsors.

We’d like to take a moment to acknowledge the following innovative companies: IBM, Apttus, Conga, eOriginal, Intelledox, K2, Octiv, OnBase, Pega Systems, SAP, USDM Life Sciences. #DSM17


Why do we have so many passwords? And how will that change in the future? Continue reading here: http://bit.ly/2phflgc 

Transact in the #EU more efficiently and cost effectively courtesy of #eIDAS, a new digital regulation. Read on: http://bit.ly/2pegyVH

No need to leap over tall buildings. Taylor just has to manage documents faster than a speeding bullet. See the simple steps he took with DocuSign: http://bit.ly/2pFfFaq