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@
Vodacom
South Africa
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Vodacom is an African mobile communications company providing services to over 65.2 million customers. For customer service issues, tweet @Vodacom111.
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198.774
Tweet
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7.969
Ακολουθείτε
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412.699
Ακόλουθοι
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Vodacom
@Vodacom
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2 λεπ. |
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We condemn any form of violent behavior and will continue to do so. Rest assured, we remain fully committed to cooperating with investigations led by government’s law enforcement agencies. We remain more focused on bringing you the best connection at the best possible price.
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Vodacom
@Vodacom
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6 λεπ. |
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If reported before, please supply the ref no. & we'll follow-up. If not, then report by visiting the link via PC/Laptop: bit.ly/2zKMJnA: Enter Address &click "Log a Coverage Fault". Our Network Team will contact you within 24 hrs after submitting the request.
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Vodacom
@Vodacom
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11 λεπ. |
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Thank you for reaching out. We are sorry to hear that this is happening. Can you please DM us your contact number and our team will call you.
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Vodacom
@Vodacom
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45 λεπ. |
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We're sorry to hear that this has been your experience. Have you reported this issue before? If yes, please provide us with a reference number so that we can follow up on your request?
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Vodacom
@Vodacom
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1 ώρα |
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How did you request your bill to be sent to you via email? Please DM us your account number or ID number and your mobile number so that we can get this sorted for you.
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Vodacom
@Vodacom
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1 ώρα |
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The well-being, safety and security of staff is of utmost importance to Vodacom. We will do our best to help our team back to being as amazing as before.
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Vodacom
@Vodacom
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2 ώρ. |
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Have you tried restarting your device or doing a Manual Network Selection yet? Does it make any difference? Please let us know if the issue is ongoing once you've tried these suggestions.
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Vodacom
@Vodacom
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2 ώρ. |
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Just to be clear, are you saying that your issue has been resolved?
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Vodacom
@Vodacom
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2 ώρ. |
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Have you been experiencing any loadshedding in your area?
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Vodacom
@Vodacom
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2 ώρ. |
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We condemn any form of violent behavior and will continue to do so. Rest assured, we remain fully committed to cooperating with investigations led by government’s law enforcement agencies.
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Vodacom
@Vodacom
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2 ώρ. |
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We condemn any form of violent behavior and will continue to do so. Rest assured, we remain fully committed to cooperating with investigations led by government’s law enforcement agencies.
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Vodacom
@Vodacom
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2 ώρ. |
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We condemn any form of violent behavior and will continue to do so. Rest assured, we remain fully committed to cooperating with investigations led by government’s law enforcement agencies.
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Vodacom
@Vodacom
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2 ώρ. |
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We're so sorry to hear that this . Please note that Port requests are processed on weekdays (except public holidays) between 19:30 and 23:30. As soon as the port is approved, activation on the Vodacom network on the new SIM card will be scheduled for the next working day.
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Vodacom
@Vodacom
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3 ώρ. |
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Have you tried restarting your device or doing a Manual Network Selection yet? Does it make any difference? Please let us know if the issue is ongoing once you've tried these suggestions.
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Vodacom
@Vodacom
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3 ώρ. |
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You are more than welcome, she passes her gratitude 👍
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Vodacom
@Vodacom
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3 ώρ. |
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In order for our towers to emit signal, it requires a power source and rely mostly on Eskom, hence when there is loadshedding there will be loss of signal. We do apologize for the inconvenience during that time.
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Vodacom
@Vodacom
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3 ώρ. |
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We are always here to help and get customers back up and running 🤗
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Vodacom
@Vodacom
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3 ώρ. |
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Thanks for reaching out. We are so sorry to hear about your experience. Did you just load a new bundle? Please can you SMS "STOP ALL" to 31050 and let us know what response you receive.
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Vodacom
@Vodacom
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3 ώρ. |
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We condemn any form of violent behavior and will continue to do so. Rest assured, we remain fully committed to cooperating with investigations led by government’s law enforcement agencies.
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Vodacom
@Vodacom
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3 ώρ. |
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thanks for reaching out & sorry to see you have decided to leave us. Were you perhaps given a reason why the port can't go through? Please contact our Port team on 082 129 9326 for an update.
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