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HSBC_UK
London, UK
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The official UK account for HSBC. Follow us for stories of progress, news & insights. Here to help everyday 8am-10pm.
Email: [email protected]
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57,533
ಟ್ವೀಟ್ಗಳು
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31
ಹಿಂಬಾಲಿಸುತ್ತಿರುವವರು
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68,768
ಹಿಂಬಾಲಕರು
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HSBC UK
@HSBC_UK
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21 ನಿಮಿ |
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I do apologise Emma if I've given you incorrect information. I'd like to check the guidelines around this change, as I can totally understand what you are saying here. So let me look into it and I'll come back to you. It probably won't be today, more likely be tomorrow. ^SLH
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HSBC UK
@HSBC_UK
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24 ನಿಮಿ |
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What I recommend, is to call us on 03457 404 404 and ask my colleagues to provide you the reason why we are unable to investigate. There can be many reasons as to why we are unable to investigate, or we may be able to help.
This is why I would like this looked into for you. ^SMM
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HSBC UK
@HSBC_UK
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29 ನಿಮಿ |
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As a founding sponsor of Get Safe Online we work closely with the government, police and businesses, on our commitment to keep customers safe online (NAME). Take a look for great tips: grp.hsbc/6015EGgOR
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HSBC UK
@HSBC_UK
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38 ನಿಮಿ |
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That is normal to be past to an automated service, this is, so we can collect your number securely. What next steps did my colleagues advise you? ^SMM.
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HSBC UK
@HSBC_UK
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40 ನಿಮಿ |
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So we can look into this further please can you provide your full name and postcode, via the message facility below. ^SLH twitter.com/messages/compo…
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HSBC UK
@HSBC_UK
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46 ನಿಮಿ |
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I am sorry for the inconvenience this will cause you Emma and I'm pleased you've logged your feedback. If you are registered for Online Banking, you can check your Savings account online anytime. ^SLH
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HSBC UK
@HSBC_UK
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49 ನಿಮಿ |
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Hi Nic. £1,657 to help Cauda Equina Syndrome is an amazing achievement. Congratulations! ^JC
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HSBC UK
@HSBC_UK
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50 ನಿಮಿ |
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Thanks for coming back to us Greg, did my colleagues advise you why they had to transfer your call? ^SMM
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HSBC UK
@HSBC_UK
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1 ಗಂ. |
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Thanks for coming back to us C, we do appreciate your patience.
Can you please tell me if it's your PIN number for your Debit Card you require, or a telephone banking security number? ^SMM.
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HSBC UK
@HSBC_UK
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1 ಗಂ. |
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That's great to hear. Thanks for letting us know. Enjoy your day too! ^CLM
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HSBC UK
@HSBC_UK
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1 ಗಂ. |
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Hi Emma, thanks for getting in touch. I can certainly record the feedback you've provided us about this. Can you please use the link included to confirm your postcode? ^CLM twitter.com/messages/compo…
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HSBC UK
@HSBC_UK
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2 ಗಂ. |
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Can you tell me exactly what my colleagues advised you in our Fraud Team when you called? ^Sarah.
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HSBC UK
@HSBC_UK
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2 ಗಂ. |
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I really hope they give you the help you need. If you do need any further assistance, please let us know. ^CLM
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HSBC UK
@HSBC_UK
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2 ಗಂ. |
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How did you send the money to this Fraudulent account? Was it a card payment, or a Bank transfer for example? ^Sarah.
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HSBC UK
@HSBC_UK
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2 ಗಂ. |
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I'm sorry to hear it's taken so long Ellese. Can you please respond using the link provided to confirm your postcode and full name so I can look into this further for you? ^CLM twitter.com/messages/compo…
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HSBC UK
@HSBC_UK
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2 ಗಂ. |
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Hey Chloe, can you give us a bit more information? ^Stevie
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HSBC UK
@HSBC_UK
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2 ಗಂ. |
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I'm sorry to hear this Sarah, with this transaction did you send someone the funds through the Family & Friends option on PayPal? ^Stevie
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HSBC UK
@HSBC_UK
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2 ಗಂ. |
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It is strange that both the Credit Card and the Digital version on Apple Pay did not work.
If you can speak with the LiveChat Team through Online banking or the call the Team on 03457 404 404 we can look further into this today. ^Stevie
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HSBC UK
@HSBC_UK
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2 ಗಂ. |
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Hi, I'm really sorry to hear about the problems you're having. Can you please respond using the link provided to confirm your postcode and full name so we can look into this further for you? ^CLM twitter.com/messages/compo…
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HSBC UK
@HSBC_UK
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2 ಗಂ. |
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I have not seen the Username verification system giving this message and I have tried that myself now and it works for me so we would need to have a closer look. ^Stevie
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