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@
ASOS
London
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Giving you the confidence to be whoever you want to be - without judgement 🙌 For Customer Care, tweet @ASOS_HereToHelp
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221 325
Tweety
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Obserwowani
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Obserwujący
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ASOS
@ASOS
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18 min |
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I’m sorry about this. It’s worth taking a look at our size guide to find the best size for you - just click on the 'Size Guide' button on each product page and you can view the measurements for each size and type of item. 2/2
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ASOS
@ASOS
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18 min |
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Hello Jessica thanks for getting in touch today. We're sorry to hear this isn't on the products description. Sadly we’re not able to provide exact sizing information for ASOS DESIGN Remedy Zip Ankle Boots as we no longer hold the sample product – 1/2
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ASOS
@ASOS
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19 min |
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Hey, we can definitely take a look into it. If you could just remove the previous tweet and send a DM to ASOS_HeretoHelp we can get it all looked into. We just want to keep your personal info safe.
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ASOS
@ASOS
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2 godz. |
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we're sorry to hear your experience with DPD. Please send us a DM with your order number and ASOS registered email address and we'll check it out for you. Thanks!
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ASOS
@ASOS
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2 godz. |
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Really sorry about this. Please send us a direct message with your ASOS registered email address and 9 digit order number so we can look into this for you.
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ASOS
@ASOS
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2 godz. |
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Hi Chris, thanks for getting in touch. We already support a number of charities and we do try and support as many charities as possible. However, we’re not able to help them all. We fully appreciate the importance of your request and are sorry to disappoint you.
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ASOS
@ASOS
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2 godz. |
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Sorry to hear this! Please DM us your order number so we can take a look into this for you. Thanks, speak soon.
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ASOS
@ASOS
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2 godz. |
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Hi Mark, sorry you haven't received your order. So we can look into this for you please drop us a DM with your ASOS registered email address and order number. Once we have this we can look into this further for you.
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ASOS
@ASOS
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3 godz. |
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We've just received this Kate and replied so take a look and let us know.
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ASOS
@ASOS
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3 godz. |
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@spacesbystuart Oh no! Sorry to hear that you about this delivery issue with DPD I'd love to help! Please DM us your order number and email address so we can look into this for you. Hope to hear back from you soon.
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ASOS
@ASOS
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3 godz. |
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Hi Emily, sorry to hear that the items you received were faulty. So we can have a look into this for you could you please get back in touch via DM and let us know the order number and the items which arrived faulty? Anything else in the mean time give us a shout.
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ASOS
@ASOS
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3 godz. |
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Sorry your order has been delayed Gemma, so we can help you can you please send us a DM with your order number or date of birth and your ASOS email address. We look forward to hearing from you.
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ASOS
@ASOS
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3 godz. |
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Hi Kate, we're sorry you've received the incorrect colour - we'd love to help. Please can you drop us a DM with your registered ASOS email address along with the 9 digit number that relates to your order and we'll look into this for you.
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ASOS
@ASOS
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6 godz. |
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it's not you, it's us. We just need some space to focus on better ways to reward you, but our time together will always hold a special place in our heart 😢
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ASOS
@ASOS
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7 godz. |
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Hi, we're sorry you haven't received your parcel, pop over your ASOS registered email address and order number and we will look into this right away!
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ASOS
@ASOS
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8 godz. |
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Sorry to hear you've received a faulty item. Please send a DM over, letting us know your 9 digit order number and the email address linked to it. Once we have that info - we'll be able to lend a further hand. Looking forward to hearing back from you.
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ASOS
@ASOS
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8 godz. |
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This is the only way we can verify if a refund hasn't reached you if our system says we've refunded you. We are of course sorry you received an item with a hole in it, but if you could DM us with the information we've asked for we will be able to help you. 👍
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ASOS
@ASOS
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8 godz. |
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Hey, we're sorry to hear that your refund hasn't reached you. So we can look into this, please DM us your ASOS registered email address and 9 digit order number. We look forward to hearing from you.
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ASOS
@ASOS
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11 godz. |
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We're sorry the shirt has a stain on it. Can you send us a a DM with your order number and your registered ASOS email address, so we can look into this for you.
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ASOS
@ASOS
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14 godz. |
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Sorry to see you are receiving this error Armando - So that we can help, please pop us over a DM with your registered email, date of birth and a picture of your NUS TOTUM card front and back
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