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• Troubleshooting MailChimp error “Unable to add/update subscriber” and “Invalid Resource” Errors

  Any error that occurs while attempting to add or update a MailChimp subscriber will generate the generic message "Unable to add/update subscriber", which will be saved to the MailChimp error log (if logging of all messages is enabled), as well as a more detailed error message from MailChimp.

• Credit Card Processing Error Messages

  If there is an error processing a credit card, the third-party payment processor will return an error code indicating the issue.

• Troubleshooting Background (async) Processing Issues

  AboutThe background (async) processing feature was introduced in Gravity Forms 2.2. It is currently used by the following:.

• How to Transfer Your License to a Different User

  In some instances, such as if you purchased a license for a client, you may need to transfer your Gravity Forms license to a different user.

• Where’s that forum topic?

  In July 2013 we moved from forum based support to a ticket based system, with the forums remaining read-only for reference. This article includes advice on where to find further information on some our more popular forum topics.

• Testing For Blank Fields With Conditional Logic

  Using conditional logic to detect if a field's value is blank can be confusing to some people, but it's quite simple.When enabling conditional logic, if you want to test for a blank value, simply leave the value field blank.

• Adding Images, JavaScript, And More To Forms

  If you need to insert an image or other HTML content within your form, Gravity Forms makes the process easy and painless with the HTML field.

• Creating Customized Form Notification Emails

  If you're sending notifications that need to have a bit more styling and branding, such as sending order receipts on checkout forms, you will probably want to change the notification email template to better match your particular use-case.

• Fixing “Upload folder is not writable” Errors

  If you are getting an error within Gravity Forms that says that the upload folder is not writable or the file can't be moved, there are a few different problems that can cause it.

• Sending Form Submission Notifications To Multiple Recipients

  If you have multiple people handling your form submissions, you might need to send a single notification to multiple recipients.