Google Cloud Platform support
Find the right level of support for your business and explore free support resources.
Our support philosophy
Shared outcomes
Problems happen and issues arise. We’re in it together.
Engineer-to-engineer
When you’ve got a question, our support engineers are here to listen and help.
Proactive solutions
Our aim is to prevent issues from arising in the first place. Any interaction is an opportunity to learn.
Support options
Billing support and read-only access to break/fix cases
Web
Billing onlyPhone
Billing onlyChat
Billing onlyYou can combine seats from development and production.
Development
In-depth investigation and response for developers
Web
Billing + techPhone
Billing onlyChat
Billing onlyOrg admins can begin the enablement process by going to “Support > Cases” in Cloud Console.
SIGN UPYou can combine seats from development and production.
Production
Fast, thorough response for live solution managersWeb
Billing + techPhone
Billing + techChat
Billing onlyOrg admins can begin the enablement process by going to “Support > Cases” in Cloud Console.
SIGN UPStrategic guidance and 24/7 hands-on help for all cases and users
Web
Billing + techPhone
Billing + techChat
BillingFree support resources
Free trial technical support
Get the most out of your free trial with free technical support for the duration of your trial.
Console help center
Get answers for technical and account questions.
Support documentation
Find out how to sign up for support or request help directly from the support team.
Reference documentation and guides
Explore in-depth tutorials, quickstart guides, tips, reference architectures, and more.
Community
Review online forums for support from GCP enthusiasts, experts, and Google employees.
Billing
Read billing and payments help topics or create a billing support request.
Phone billing support
Get 24/7 phone support for questions about your account, settings, invoices, and payments.
Get managed services from Rackspace Managed Services
Rackspace can handle your intensive day-to-day operations on GCP, covering monitoring, logging, patching, backups, system updates, and more — all backed by 24x7 hands-on incident response from GCP experts. Rackspace Managed Services also includes access to innovative solutions architects, seasoned deployment engineers, and dedicated Technical Account Managers to help you plan, design, and secure your cloud architecture and deployment for optimal performance.
VISIT PARTNER SITEarrow_forwardGet additional Google Cloud support resources
Review common questions and get quick links for GCP, G Suite, and more.