Sumo Logic Status

North America 1 (US1)

Logs Collection Metrics Collection Tracing Collection Cloud Collection Logs Searches Metrics Searches Logs Alerting Metrics Alerting Data Indexing Dashboards APIs Authentication Billing and Account Management CSE Processing Pipeline CSE UI CSE APIs Automation Service CSOAR User Interface

Operational

North America 2 (US2)

Logs Collection Metrics Collection Tracing Collection Cloud Collection Logs Searches Metrics Searches Logs Alerting Metrics Alerting Data Indexing Dashboards APIs Authentication Billing and Account Management CSE Processing Pipeline CSE UI CSE APIs Automation Service CSOAR User Interface

Operational

America Federal (FED)

Logs Collection Metrics Collection Tracing Collection Cloud Collection Logs Searches Metrics Searches Logs Alerting Metrics Alerting Data Indexing Dashboards APIs Authentication Billing and Account Management CSE Processing Pipeline CSE UI CSE APIs Automation Service CSOAR User Interface

Operational

Europe 1 (EU)

Logs Collection Metrics Collection Tracing Collection Cloud Collection Logs Searches Metrics Searches Logs Alerting Metrics Alerting Data Indexing Dashboards APIs Authentication Billing and Account Management CSE Processing Pipeline CSE UI CSE APIs Automation Service CSOAR User Interface

Operational

Europe 2 (DE)

Logs Collection Metrics Collection Tracing Collection Cloud Collection Logs Searches Metrics Searches Logs Alerting Metrics Alerting Data Indexing Dashboards APIs Authentication Billing and Account Management CSE Processing Pipeline CSE UI CSE APIs Automation Service CSOAR User Interface

Operational

Australia (AU)

Logs Collection Metrics Collection Tracing Collection Cloud Collection Logs Searches Metrics Searches Logs Alerting Metrics Alerting Data Indexing Dashboards APIs Authentication Billing and Account Management CSE Processing Pipeline CSE UI CSE APIs Automation Service CSOAR User Interface

Operational

Japan (JP)

Logs Collection Metrics Collection Tracing Collection Cloud Collection Logs Searches Metrics Searches Logs Alerting Metrics Alerting Data Indexing Dashboards APIs Authentication Billing and Account Management CSE Processing Pipeline CSE UI CSE APIs Automation Service CSOAR User Interface

Operational

Canada (CA)

Logs Collection Metrics Collection Tracing Collection Cloud Collection Logs Searches Metrics Searches Logs Alerting Metrics Alerting Data Indexing Dashboards APIs Authentication Billing and Account Management CSE Processing Pipeline CSE UI CSE APIs Automation Service CSOAR User Interface

Operational

India (IN)

Logs Collection Metrics Collection Tracing Collection Cloud Collection Logs Searches Metrics Searches Logs Alerting Metrics Alerting Data Indexing Dashboards APIs Authentication Billing and Account Management CSE Processing Pipeline CSE UI CSE APIs Automation Service CSOAR User Interface

Operational

0

Upcoming Maintenances

1

Maintenances Last 30 Days

External Services

History (Last 7 days)

Problem with Logs CollectionDegraded Performance

Incident Status

Degraded Performance

Components

North America 1 (US1)

Services

Logs Collection

March 14, 2024 1:08AM UTC

[Investigating] We are currently investigating reports of problems with Logs Collection. The symptoms are: latency in processing and displaying log data. We will provide more information soon.

March 14, 2024 1:29AM UTC

[Identified] We have identified the source of the issue affecting Logs Collection. The symptoms are: latency in processing and displaying log data. We are working on a fix for the problem.

March 14, 2024 3:05AM UTC

[Monitoring] We have implemented a fix for the issue affecting Logs Collection. The symptoms are: latency in processing and displaying log data. We are currently monitoring the results.

March 14, 2024 6:09AM UTC

[Resolved] We are no longer seeing issues with Logs Collection and normal operation has been restored at this time.

Problem with Logs CollectionDegraded Performance

Incident Status

Degraded Performance

Components

North America 1 (US1)

Services

Logs Collection

March 13, 2024 8:33PM UTC

[Investigating] We are currently investigating reports of problems with Logs Collection. The symptoms are: latency in processing and displaying log data. We will provide more information soon.

March 13, 2024 11:25PM UTC

[Monitoring] We have implemented a fix for the issue affecting Logs Collection. The symptoms are: latency in processing and displaying log data. We are currently monitoring the results.

March 13, 2024 11:33PM UTC

[Monitoring] We have implemented a fix for the issue affecting Logs Collection. The symptoms are: latency in processing and displaying log data. We are currently monitoring the results.

March 14, 2024 12:35AM UTC

[Resolved] We are no longer seeing issues with Logs Collection and normal operation has been restored at this time.

March 14, 2024 12:35AM UTC

[Resolved] We are no longer seeing issues with Logs Collection and normal operation has been restored at this time.

System MaintenancePlanned Maintenance

Description

We will be performing scheduled maintenance. During the maintenance window, we do not relax our own monitoring in any way. However, Customers might experience some query failures during this time.

Components

Japan (JP)

Services

Logs Searches, Logs Alerting, Dashboards

Schedule

March 9, 2024 2:30AM - March 9, 2024 4:30AM UTC

March 9, 2024 2:30AM UTC

[Update] Scheduled maintenance is starting.

March 9, 2024 4:30AM UTC

[Update] Scheduled maintenance is complete.

Problem with Logs CollectionPartial Service Disruption

Incident Status

Partial Service Disruption

Components

North America 1 (US1)

Services

Logs Collection

March 9, 2024 12:33AM UTC

[Identified] We have identified the source of the issue affecting Logs Collection. The symptoms are: latency in processing and displaying log data. We are working on a fix for the problem.

March 9, 2024 12:39AM UTC

[Monitoring] We have implemented a fix for the issue affecting Logs Collection, which are resulting in latency, slowness, or delay in displaying data. We are currently monitoring the results.

March 9, 2024 1:11AM UTC

[Resolved] We are no longer seeing issues with Logs Collection and normal operation has been restored at this time.

StatusHistory

Powered by Status.io

External Services

History (Last 7 days)

Problem with Logs CollectionDegraded Performance

Problem with Logs CollectionDegraded Performance

System MaintenancePlanned Maintenance

Problem with Logs CollectionPartial Service Disruption

Subscribe to receive status updates by email

Subscribe to receive status updates by text message

Subscribe to receive status updates by webhook

Subscribe to receive status updates via RSS