Smooth sailing!

Great news: the server problem causing the notification issues is now resolved. Everything is as it should be again. Thank you for your patience

We've got good news. We're in the clear, and everyone should now be able to connect again. We're so sorry for any troubles this caused, but thanks for sticking with us.

Great news— we have now fully resolved the search problem. You should now be able to search for any message and have it retrieved successfully. Thanks so much for your patience with us today.

We're in the clear! User search should be working again for all workspaces. Thank you for your patience throughout this.

Everyone should now be able to connect to Slack. If you’re still noticing issues, please write to us at [email protected] — we're here to help.

Thanks for your patience while we worked to fix the connectivity issues. Everyone should be able to access their workspaces once again. Please let us know if you're still running into trouble at [email protected].

We're glad to share that this issue has been fixed! If you're still seeing any lingering issues with spacing in Slack, a refresh (Ctrl/Cmd + R) will clear this up. Sorry for the trouble.

Everyone should be able to connect once again! The problem should now be fully resolved, but if you're still in need of help, please let us know at [email protected]. Thanks so much for bearing with us today.

We're in the clear. It looks as though all teams should now be able to connect. Again, apologies for any troubles this has caused you, and thanks for bearing with us.

We've identified the issue and are currently working on a fix. We're resolving this incident for now, but please don't hesitate to contact us at [email protected] for updates.

The issue with token generation has now been resolved, and a reload should see things back to normal. We're very sorry for any disruption this may have caused.

We're happy to share that the connection issues are fixed. We really do appreciate your patience while we worked to resolve the problems. Thanks so much for bearing with us.

We hit a bump earlier today after an issue with an upstream service provider made some users unable to connect to Slack. Our provider fixed the problem and we're back online. Apologies for the disruption.

Plans are now displaying as intended on the pricing page. We're very sorry for any worry this issue may have caused.

The issue has been resolved, and searching for members via DM or the search feature should work as expected now. Thanks for bearing with us!

All users on the Japanese version should now be able to access their workspaces once more. Apologies for all this disruption. We appreciate you sticking with us through this.

The team has investigated this issue and confirmed that it's not affecting any core functionality. They will continue to work on finding a resolution to this number count disparity in due course. We hope it doesn't cause too much hassle in the meantime.

Thanks for your patience while worked to fix the problem with notifications. Everything should be back to normal once again with a quick quit (Cmd+Q or Ctrl+Q) and relaunch of the app. If you see any further issues, please let us know at [email protected]. Thanks again.

Slack Calls should now be working as expected for all users. Please let us know if not. Thanks so much for bearing with us; we apologize for any disruption this may have caused to your day.

Do Not Disturb is working correctly again. Sorry for the trouble and any notifications that slipped through.

We found and fixed the problem with presence indicators. Please reload Slack (Ctrl + R or Cmd + R) to apply the fix. Sorry for the hassle.

We've been monitoring things for a while and believe that all users should now be able to use the search feature once more — please do let us know if not. We're truly sorry for disrupting your work with this issue. We're taking the necessary steps to prevent this from happening in the future.