Customer Service

Facebook Chat by Beeketing

Free

2025 reviews

Wanna increase conversion rate? Best free app to live chat with customers via Facebook messenger, bring customer satisfaction & boost sales.

Wishlist Plus

From $0.00 / month

174 reviews

Allow customers to use the Wishlist on your Shopify store without having to log in. Track Wishlist usage and get rich shopper insights .

Easy Contact Form

From $0.00 / month

446 reviews

Fully Customizable and Responsive Contact Form. Add/edit fields and background image. Open contact form with custom link or embed in page.

HelpCenter - Build an Attractive FAQs Page

Free

405 reviews

Enhance your customer support with an integrated knowledge base

Tidio Live Chat

Free – $15.00 / month

478 reviews

Meet Tidio Chat - a free chat for your website. No logging in, no signing up - integrates with your website in less than 20 seconds.

Returns Center by AfterShip

Free

82 reviews

Returns Center app makes it easy: return policy, return requests, branded returns page, tracking, notifications to customers and more.

Gorgias

From $30.00 / month

38 reviews

A single app for all your customer support: chat, email, social media. Edit orders, issue refunds directly from support conversations.

Chatra Live Chat + Cart Saver

Free – $15.00 / month

210 reviews

Modern live chat software. Boost sales, solve issues in real time, for free. Deliver happiness and collect feedback.

WhatsHelp Chat Button

Free

28 reviews

100% FREE website widget for chatting with your visitors via Facebook Messenger, WhatsApp and other chat apps. Boost sales & conversion.

Facebook Live Chat

From $0.00 / month

51 reviews

Support your customers via Facebook Live Chat conveniently from your own website or away from your desk. Over 1 Billion active users.

Product Questions and Answers

Free – $4.99 / month

57 reviews

Allows Customers to Ask Questions from Product page. Answers are shown on products page for better SEO of the Product Page.

Return Magic

From $0.00 / month

47 reviews

Give your customers the best return experience.. ever. Take advantage of the returns experience to engage better and increase customer LTV.

Wishlist King

From $8.00 / month

47 reviews

THE Wishlist app that works. Can be fully customised to suit your store's design. See your customers' wishlists. Analytics. FREE SETUP OFFER

tawk.to Live Chat

Free

96 reviews

tawk.to is a 100% FREE live chat app to monitor and chat with your website visitors, to increase productivity and customer satisfaction.

Abandonment Protector Plus

$8.00 / month

172 reviews

Automated and effective system to recover orders and generate new ones by sending beautiful emails. Start now to increase your income!

Improved Contact Form

Free

167 reviews

Instantly add a "contact us" page and popup contact widget to your store with this free app

Store Clerk

Custom

106 reviews

Sell more by allowing your visitors to automatically be notified if and when your price hits their target price!

Form Builder + Popup Form + Customer Registration

$5.99 / month

28 reviews

Create Custom Forms with Image/File upload feature. Easily Create Custom Registration Form,Contact, Popup Form & Custom Forms in few clicks.

Zendesk

From $19.00 / month

74 reviews

Unite your business by displaying critical Shopify data alongside Zendesk customer service ticket information.

Thank You Page Customizer

$7.99 / month

16 reviews

Customize your order confirmation (Thank You) page with simple drag & drop widgets: Call To Action buttons, suggested products, video & more

Loyalty Points by Bold

From $0.00 / month

63 reviews

A TRUE Loyalty Points program for Shopify. Customers earn points as they shop & use them to buy stuff. Multiple Tiers, Bonus points & more!

Order Lookup

Free – $10.00 / month

71 reviews

Let customers check the status of their order. Reduce routine customer requests by 80%

Message Mate

$25.00 / month

8 reviews

Save the sale! Use texting to convert customers that are on the fence. Optimized for mobile. Better than emails, calls, or live chat.

Returns Management System

$18.99 / month

19 reviews

The Best Returns Management App for your Shop. Handle Returns Requests, Send Notifications, Send Prepaid Returns label, Generate Reports.

Custom Order Status by W3

$5.99 / month

21 reviews

Create unlimited custom order statuses. Includes order lookup page that displays custom statuses.

Returns Manager by Bold

$19.99 / month

106 reviews

Did you know 91% of customers consider your return policy before ordering? This Returns Manager app can help you keep those customers!

Zendesk Chat (formerly Zopim) by Combidesk

$5.00 / month

12 reviews

Turn your customers into engaged subscribers.

Orderify!

$5.99 / month

31 reviews

Increase sales, reduce customer support tickets and make your store more professional by letting customers reorder, edit and cancel orders.

Touchcard - Thank You Postcards

From $0.99 / month

10 reviews

Automated postcards, printed and mailed for you. Turn one-time shoppers into repeat buyers.

Formilla Live Chat

Free – $11.99 / month

24 reviews

Live Chat Software to communicate directly with your customers, and proactively monitor their actions in real-time.

Reamaze

From $0.00 / month

19 reviews

Boost sales conversions, loyalty, and engagement. Manage your social, email, sms, live chat, knowledge base for all your stores in one app.

Bontact

$29.00 – $249.00 / month

14 reviews

Don't miss another conversion! Click to get Chat, Call, Text - SMS, Email, Facebook Chat messenger and more, all in 1 easy to use location.

Free Call

From $0.00 / month

13 reviews

Boost your service, sales and keep customers happy. Free Call lets your customers call you for free from anywhere in the world.

XSellco

From $0.00 / month

6 reviews

XSellco Fusion is the only Customer Support Helpdesk designed specifically for multi-channel eCommerce sellers.

Automated RMAs and Returns

$19.95 / month

7 reviews

Prepaid shipping labels for your customers, and returns management for store owners. Keep customers happy with a smooth refund experience.

Orderv - Video Emails

From $0.00 / month

2 reviews

Send personalized, unique videos to your customers. Directly engage your shoppers to create a memorable brand they'll eagerly return to.

Smartsupp free live chat

Free

11 reviews

Free live chat with visitor recording. Your customers are on your website right now. Chat with them and see what they do.

Live Ninja

Free

7 reviews

Live Ninja is fast and beautiful live chat designed for today’s mobile world.

Product Fees & Charges

$9.99 / month

8 reviews

Extra profit with product fees for additional services and personalized product options. FREE app installation and support.

Store Notify Me

From $9.99 / month

1 review

Customizable subscription component, auto and custom notifications and out of stock products control.

Qualaroo - Surveys to grow your store

From $99.00 / month

No reviews yet

Get voice of customer insights with targeted website surveys

Tiviclick - Video Chat for every website

$6.00 / month

No reviews yet

Live Video Chat with customers enables your business to sell more and establish personal relations as a major key success factor.

askQuestions

$39.99

7 reviews

Allow customers to ask questions about products and show them on the product page. Send email notifications on every new question.

Revamp CRM

$9.00 – $19.00 / month

4 reviews

Analytics, CRM, Segmentation, and personalized Email marketing with Product Recommendations.

FeedbackFish

Free – $70.00 / month

2 reviews

Know how your visitor experiences your website. FeedbackFish is the easiest way of getting user feedback.

Intercom

Custom

7 reviews

Chat with your store visitors in real-time, capture them as leads, and convert them to customers.

Cart.Care - Chat. Send Emails. Smart Popups. Analytics.

Free

3 reviews

One Stop Customer Communication Platform. Chat. Send Emails. In App Messages. Smart Popups. Analytics.

Maps by Develic

$4.99 / month

1 review

Maps by Develic is a Shopify app for adding Google Maps with multiple store locations to any page of your Shopify store.

Trackr - Shipping Tracking Page

$9.00 / month

27 reviews

Order tracking tool that gives your customers the real-time information about the shipping status of their order.

Olark live chat + CartSaver

Free – $17.00 / month

59 reviews

Chat with your customers. Watch them fill their shopping carts. Prevent abandoned carts and drive sales with Olark live chat + CartSaver

Free live chat + 24/7 automated bot

Free – $15.00 / month

84 reviews

Live chat application that helps you answer customer questions wherever you are, 24/7.

SlimFAQ

Free – $25.00 / month

3 reviews

SlimFAQ allows you to quickly and easily build a beautiful FAQ for your store.

Call Center - Voice Calls, SMS Messaging, Callbot IVR, SMS Chatbot, Shop Hours

$250.00 / month

3 reviews

Communicate with your customers in real time by using Call Center. Call Center gives your shop Voice, SMS, Callbot IVR, and a SMS Chatbot.

Bizeazy - The 5 minute Mobile App maker

$29.99 – $499.99 / month

1 review

Bizeazy - The 5 minute Mobile App maker is THE affordable and effective mobile E-Commerce solution!

Returnly Online Product Returns Manager for Shopify

Custom

15 reviews

Returnly takes care of all the product returns headaches you don't want to deal with: return policy, labels, shipping, refunds and more.

Support Tickets Plus

Custom

5 reviews

Integrated Support Tickets, Returns & Exchanges. Customers can request a Ticket without ever having to leave your Shop. Thats Good Business.

Voodoo SMS

Custom

3 reviews

Our extension will integrate SMS features into your shopify store for free, allowing you to send text messages on order or status updates.

Mailing List

From $0.00 / month

5 reviews

Grow your mailing list.

Custom Contact Forms - Smart Contact Form Builder

$4.00 / month

3 reviews

Build unlimited contact forms with custom fields and easily embed them anywhere on your store.

Startquestion

Free

6 reviews

How users find your page? Why they are not buying? Will they recommend your store? Find answers with our super intelligent survey app.

Virtual Intelligent Agents

Free

2 reviews

Better than live chat! Intelligent virtual agents answer customer questions 24/7

ShopMail

$2.99 / month

1 review

Manage your orders from Gmail.

Feedback Button

$4.50 / month

4 reviews

Add a Feedback button to your store and get precious feedback, suggestions and questions. The best way to improve your conversion rate.

ROBIN e-commerce customer service

$69.00 / month

27 reviews

ROBIN is a fast & smart customer service app that seamlessly integrates support e-mail, live chat, proactive chat, eCommerce data & metrics.

SMS Notify by eGrove

From $5.00 / month

No reviews yet

Keep in touch with your customers via SMS. With one click send latest offers and Deals information to your world-wide customers

Mobile Chat

$7.99 / month

1 review

Make more sales and chat with your mobile customers. With the Mobile Chat app, your customers can text you with just 1 tap!

Business Phone by Kandy

$5.99 – $39.99 / month

No reviews yet

Separate your business texts, voicemail, and phone calls from your personal communications. Make your small business look big.

Help Desk

$19.00 / month

1 review

Combines incoming emails with contact form messages, allowing you to manage all customer communication from a single admin tab.

PUDO Pick Up. Drop Off.

From $0.10 / month

No reviews yet

Offer pickup and drop-off locations that your customers can use when it's convenient for them by having packages dropped off at a PUDOpoint.

Ask a question

$15.00 / month

No reviews yet

The app lets your customer ask questions about the product and adds on to the support on your site.

Embedded Chat

$2.99 – $99.00 / month

1 review

Social Chat Integration For Your Website! Become Social Right Now with Embeddded Chat

LiveSupporti - Live Chat Software

Free – $5.00 / month

No reviews yet

Increase sales and turn your website visitors into customers.

Utor - Live Chat Program

Free – $30.00 / month

2 reviews

Real-time live chat program for Shopify.

CustomerSure

$199.00 / month

13 reviews

Automatically collect feedback. Measure & improve customer experience. Proven to improve growth & profitability. Try it FREE now!

Quick Contact

$4.99 / month

No reviews yet

Provides your customized sliding or toggle contact form in every page of the store and let users to send feedback or enquiry quickly.

Price Change Notification

$2.00 / month

No reviews yet

Add Price Change Notification option on Product Page, If you roll out the sale and discount, Interested Customer will get notification.

Survey

From $0.00 / month

10 reviews

Know your shoppers with a custom survey!

Product Lookup Form

Free

No reviews yet

Create product lookup forms with the custom filters. Ask the questions and show the products your customers want to see.

Preferred Customer

From $1.99 / month

No reviews yet

Create your own stunning Custom program with Reward points, Notifications, Customer Feedback, Ratings and Personal discount coupons.

Enchant

$15.00 / month

7 reviews

Enchant is an easy help desk that knows your customers and their orders. It makes you support team fast, efficient and personal.

pickzen

From $0.00 / month

No reviews yet

This app allows you to create an interactive recommendation assistant from your Shopify catalog in one click, automatically.

Order Status Facebook Messenger

$0.99 / month

No reviews yet

Keep your customers informed about their order status via Facebook Messenger - Order and payment receipts and tracking info in one spot.

Subiz Live Chat

From $0.00 / month

No reviews yet

Use Subiz to understand visitors to your shop, proactively engage with them, and boost sale!

Easy Store Locator

From $9.99 / month

No reviews yet

Now your customers can find your location easily with our simple, Google Maps one store locator. Customizable and Responsive. +15 more tools

Help Scout

Custom

No reviews yet

Delight your customers with personalized support and provide your team with a scalable help desk that keeps everyone on the same page.

Repeat Customer Notifications

$15.00 / month

No reviews yet

Want to retain repeat customers but don't know when they place an order? Be notified immediately when a repeat customer places a new order.

LivePerson Live Chat + Messaging

From $30.00 / month

1 review

LiveEngage is the modern way to communicate with visitors on your Shopify store. Increase sales conversions and overall satisfaction.

My Product Registration

From $15.00 / month

No reviews yet

Work out of the box, provide customer register purchased products, allow shop admin to manage and manipulate registrations.

Secondlayer Visitor Surveys

$9.99 / month

5 reviews

Ask shoppers questions in real time right from the page they’re on. Understand what they need and what they can or can’t find as they shop.

FAQs - Frequently Asked Questions

Free

4 reviews

Customer will always have many questions in mind before purchasing the products. Our FAQ extension allows admin to add questions & answers.

Pure Chat - Live Chat Software

Free – $100.00 / month

13 reviews

Increase sales by adding live chat to your store. Engage with website visitors and grow sales. Get started with Pure Chat today for free!

Facebook Chat

$3.99 / month

1 review

Your customers can connect with you in real time using a live chat button on your website

Zero Spam reCAPTCHA Contact Form

$4.95 / month

1 review

Stop annoying emails from spam bots via your contact form. Advanced security with Google's state of the art reCAPTCHA algorithm.