Support Comparison

Self Managed

Core Managed

Fully Managed

Enterprise*

24/7/365 check_box check_box check_box check_box
Fully Managed Network Infrastructure check_box check_box check_box check_box
Fully Managed Hardware check_box check_box check_box check_box
Wholly owned Liquid Web Data Centers check_box check_box check_box check_box
Level 3 Technicians On-site 24/7/365 check_box check_box check_box check_box
System Level Health Monitoring and Graphing check_box check_box check_box check_box
System Level Monitoring Alerts & Notifications check_box check_box check_box check_box
100% Uptime SLA on These Items check_box check_box check_box check_box
Installation and Full Support of Core Software Package remove_circle_outline check_box check_box check_box
Core Operating System Updates & Patches remove_circle_outline check_box check_box check_box
Security Enhancements remove_circle_outline check_box check_box check_box
Full Web Server Support including Apache (Linux) remove_circle_outline check_box check_box check_box
Proactive Response & Restoration of Monitoring Events remove_circle_outline check_box check_box check_box
Virus and Spam Protection remove_circle_outline remove_circle_outline check_box check_box
Free External Migrations** remove_circle_outline remove_circle_outline check_box check_box
Full Control Panel Support remove_circle_outline remove_circle_outline check_box check_box
Control Panel Updates and Patches remove_circle_outline remove_circle_outline check_box check_box
Dedicated Enterprise Support Team remove_circle_outline remove_circle_outline remove_circle_outline check_box
Dedicated Enterprise Account Executive Team remove_circle_outline remove_circle_outline remove_circle_outline check_box
Dedicated Technical Account Management Team remove_circle_outline remove_circle_outline remove_circle_outline check_box
Solutions Architects Assistance remove_circle_outline remove_circle_outline remove_circle_outline check_box
Custom Solutions for Growing Businesses remove_circle_outline remove_circle_outline remove_circle_outline check_box
Personalized Account Reviews remove_circle_outline remove_circle_outline remove_circle_outline check_box
Managed, Sophisticated Solutions for Multi-node Configurations remove_circle_outline remove_circle_outline remove_circle_outline check_box
24/7/365 Advanced Monitoring for Custom Solutions remove_circle_outline remove_circle_outline remove_circle_outline check_box

* Liquid Web’s Enterprise customers work with Solutions Architects to determine the right fully managed, sophisticated solutions for multi-node configurations. These customized configurations are supported by a small, highly specialized team. Each managed solution has 24/7 monitoring via a custom solutions controller, ensuring each client sees maximum uptime, performance, and speed. Please contact us for more information.

**Restrictions Apply. 

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