RESOLVED:Server Trouble

Posted on July 26, 2011 by admin

Folks,

In case any of you are stopping by the blog to find out what’s going on, I’m just writing this quick post.

Yes – we are experiencing some server trouble and I sincerely apologise for this.

You can follow the thread in our Service Status forum:
http://forum.statcounter.com/vb/showthread.php?t=40368

Please be assured that we are working to return full service ASAP.

UPDATE: We’re back up folks – full explanation will be posted in Service Status forum shortly. Apologies again.

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41 Responses to RESOLVED:Server Trouble

  1. Li says:
    July 26, 2011 at 6:19 pm

    Thanks

  2. Eza says:
    July 26, 2011 at 6:22 pm

    Not a priority, but I was wondering if, on my end, I could set a timeout for the “stats retrieve request” from my site to yours.

    I’m asking this because the page with the counter stops loading until the request to get the stats times out.

    Of course, I could just temporarily remove the code until everything is fixed, but I thought that this could be interesting to know (if it’s possible).

    Thank you for providing us with your services. I’ve been using statscounter for years, and it’s always been a pleasure!

  3. kathleen says:
    July 26, 2011 at 7:27 pm

    StatCounter is still offline for me.

  4. Gina says:
    July 26, 2011 at 7:35 pm

    A suggestion: when you write this kind of message, could you be specific about the time it’s posted — i.e., mention the time zone (in the original message, plus in the “Update” as was the case above.

    Thank you.

    Gina

  5. Autocraft says:
    July 31, 2011 at 2:07 pm

    Now StatCounter is still offline for me 🙁

  6. Johnny bingle says:
    August 1, 2011 at 12:39 am

    Hi, It’s a rare find for a nice web site like this. I enjoyed it. Kudos to you. Have a nice day!

  7. Michael says:
    August 1, 2011 at 8:50 am

    I just like your website. It’s really a great tool. Thanks for the information.

  8. stop smoking says:
    August 1, 2011 at 6:37 pm

    Thanx, it is working now!

  9. PPC Bolton says:
    August 4, 2011 at 10:50 am

    Thanks it is very nice.
    _______________
    Mary

  10. PATRICIA PETTY says:
    August 7, 2011 at 4:13 pm

    I BEEN ACUSED BY A PERSON THAT I GOT DIFFRENT PROFILES
    I AM IN BERLIN GERMANY AND ALL O2 servers in germany hold the same server ip because some juse surf sticks i hate to je acused for something this is not true

  12. hakan says:
    August 11, 2011 at 8:30 pm

    Thanks, it’s working for me…

  13. don_hasan says:
    August 13, 2011 at 8:31 pm

    Thank you, very interesting statesments….

  14. air jordan 2011 says:
    August 15, 2011 at 3:42 am

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  15. Ann Lee Watson says:
    August 17, 2011 at 5:35 pm

    Thanks! very well don! pretty fast too (:

  16. Telugu News says:
    August 28, 2011 at 8:57 am

    Great Post…… Thank U lot

  17. Al 'carcredit' Joh says:
    August 28, 2011 at 9:32 pm

    Everybody I know thinks your service is great.

    All the very best of British luck to you.

    Love the representation of your internet site, just as a side note. In the notorious words of our beloved Mr Schwarzenegger, “I’ll be back” (if you’ll have me)
    🙂

  18. May[privatestudentloans]Ho says:
    August 28, 2011 at 9:34 pm

    Statistics sites may come and go but you live on forever. A rock concert of thumbs up!

    Enjoying the design of your weblog, incidentally. 🙂

  19. Youtube Funny Video says:
    August 29, 2011 at 8:41 am

    Oh, Sometimes I didn’t connect to statcounter.com, I don’t know that is my error with connection or something else.But I like statcounter, thank you very much !

    Bob Jeiger

  20. Free Solution Manuals says:
    September 2, 2011 at 8:15 pm

    Glad to hear you guys are on top of things. I did not even notice it and I go on SC every day.

  21. gourav says:
    September 4, 2011 at 6:55 am

    yup, thanks for the good work will try it asap

  22. Winter Coats For Women says:
    September 4, 2011 at 3:47 pm

    It was done very fast. Thanks guys 🙂

  23. Chronic Commissions says:
    September 4, 2011 at 3:49 pm

    WOW! Stat Counter team, you guys are really fast.

  24. Gustavo says:
    September 5, 2011 at 11:54 am

    As of today, I’m getting a database error message that prevents me from entering my stats page.
    Could you let us know what’s going on?
    Best regards

  26. Time Clock Software says:
    September 7, 2011 at 5:05 am

    Great, I like the new Beta design too. I look forward to starting some new projects.

  27. SoGua says:
    September 7, 2011 at 6:17 am

    very honest explanation in the forum.
    Not all the service provider will admit their fault.
    Great work! keep it up!

  29. zentai suit says:
    September 11, 2011 at 4:50 am

    thanks, statcounter, I love your product.

  30. Buy Gold for investment says:
    September 12, 2011 at 1:24 am

    TQ very much to statcounter team.
    your products is really superb!
    i’v recommended statcounter to all my webmaster friends 🙂

  31. autoankauf says:
    September 13, 2011 at 12:23 pm

    THANK YOU
    I LIKE IT

  32. Christian Affirmations says:
    September 13, 2011 at 3:58 pm

    A great free service like statcounter is bound to experience some minor hiccups now and then given the amount of traffic handled.

    Great to see you guys resolved it so fast =)

    Christian Affirmations

  33. Luis says:
    September 15, 2011 at 6:48 am

    Esta herramienta se ve bastante interesante, no la conocia pero creo que la probare, felicidades

  35. wordthai says:
    September 22, 2011 at 4:49 am

    Hope this problem will not cause any problem in the long term, I used to change to use Google analytic but I change back to statcounter cause I familiar with your service more.

  36. seetoo says:
    September 22, 2011 at 1:53 pm

    thanks !! sory and i am ok…