Husband and I ate here in November and are looking forward to returning with friends in a couple of weeks time when we visit Bali again. The food was great although the service was a little haphazard. We tried to book a table through the mobile web app but seemingly our booking never got through, as we discovered when we got there.
Initially when we arrived we were told they couldn't find our booking and there were no tables available but we could have a drink. Asked to go... on the waiting list for a table and the lady on the door said we could but we'd be waiting a long time. Sit down on outdoor terrace and a guy took our drinks order, when he came back to ask how things were I enquired as to how much longer our wait was going to be - we were pretty hungry by this stage and would have happily gone elsewhere. Magically a table was available! Great! We were led upstairs, had the menu explained to us and decided to go with the meat & seafood banquet.
Guys - PLEASE put prices on your menus for the banquets!!!
There's no prices on the food menu at all on your website and from memory in the restaurant there's only prices on the specific items, on the menu you are given in the restaurant, not against any of the banquet items.
This caused a lot of embarrassment and confusion when it came time to pay, as we felt like the price had doubled from what the waitress initially told us when she was explaining the banquets and what they all entailed.
We'll definitely come back as we really enjoyed the food, I think you just need to be a lot clearer about the pricing - printing them on your menus would be a good start.
הצג עוד