How Microsoft does IT
Innovate across Microsoft. Impact millions.
Each day our world creates new technology: devices, apps, and services. Which means new ways to do things, new ways to connect, new things to learn. While each holds the promise of helping us get more done with less effort, they also can become one more thing competing for our scarce time and attention.
That’s why we need to rethink the way we make technology, and not simply make more. We need to reinvent productivity. Microsoft is helping people achieve more by giving them the best possible tools for any moment.
In this context, Microsoft IT serves two roles:
- we connect the company to make solutions and employees more productive.
- we are the company’s first commercial customer, using all of our products and services to run Microsoft.
We use cloud computing as a transformative agent. We’re stewards of data so employees can make smarter, faster decisions using BI and Big Data. We innovate across our IT services portfolio using cloud, mobile, social, and security software and services. We manage it and provide feedback to Microsoft product engineering teams, and advocate for external customers. In the end, we showcase our work to the industry.
Where do you fit in?
Microsoft IT is looking for industry professionals and university graduates who want to help transform the company, innovate using Microsoft products, and impact millions of customers and partners. Microsoft IT is looking for the following roles:
- Software Engineers (SWE)
- Service Engineers (SE)
- Business Program Managers (BPM)
- Engineering Program Managers (EPM)
- Security professionals
- Data Sciences (DS) professionals
- Business intelligence (BI) professionals
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Software Engineers (SWE)
They’re responsible for production code quality and service performance, and accountable for automation of test cases to enable flighting. These engineers can evaluate requirements, estimate costs, design, implement, validate and measure to understand the quality of the end users’ experience. They can improve engineering processes, assure quality, communicate status, and manage risks.
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Service Engineers (SE)
They can read, write, design and configure end-to-end service telemetry, alerting and service self-healing capabilities. This person can perform analysis of current service behavior through telemetry to inform service designs. These engineers can translate customer and technical requirements into components of the service architecture to meet Quality of Service expectations.
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Business Program Managers (BPM)
They can apply business architecture and analysis techniques to translate business strategies into clearly defined objectives that have a tangible way of measuring success for delivery teams. This person can define measurable business metrics, which are used as the way of measuring business value and defining success for IT technology projects.
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Engineering Program Managers (EPM)
They can think end-to-end across a project, and be the cross-engineering lead pulling together dependencies and releases from multiple engineering teams working on a solution. This person can work with a project’s objectives and key performance indicators, and engage with customers, end users and executives to deliver services and manage project status and risks.
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Security professionals
Microsoft IT works across the company to help protect customer data, ensure the integrity of employee devices, help protect the supply chain and our IP. We’re looking for engineers, cybersecurity and business program manager professionals to protect the company’s corporate network and assets.
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Data Sciences (DS) professionals
Our DS professionals bring together statistics, advanced computing, data engineering, visualization, business acumen, and the scientific method. Using these skills, this person can distill patterns and insights from rich data sources and manage data on a scale previously unimaginable.
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Business intelligence (BI) professionals
We’re looking for BI developers, architects and analysts. BI developers and architects build data solutions based end users’ needs that will deliver insights to them. BI architects focus on the BI system as a whole, whereas as BI developers think more tactically about enabling data solutions for end users. BI analysts perform statistical data analysis and business modeling, and are well-versed in Microsoft Excel and related BI analysis tools to tell a story with the data.
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