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Gone are the days when contact centers were seen simply as call-taking centers, which relied on big and costly on-premise solutions whose sole purpose was to handle customer calls. Today, these contact centers have transformed and grown to become the ultimate customer experience hub, delivering support across multiple channels such as the web, social, phone, email, mobile and live chat. Read more about Avaya’s new Cloud Contact Center Solution.
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Apache OpenOffice The free and Open Source productivity suite
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Eclipse Checkstyle Plug-in Integrates Checkstye into the Eclipse IDE
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TortoiseSVN An Apache SVN client, implemented as a Windows shell extension
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With an increasing number of enterprises demanding reliable and cost-effective VoIP solutions and multiple companies promising to address this demand, getting a foothold in the VoIP market has been difficult for some companies. In order to grow, VoIP service providers need to consider their stock, staff, infrastructure, warehousing, customer service, and processes, among many others.
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Clonezilla A partition and disk imaging/cloning program
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Hibernate An object relational-mapping (ORM) library for Java
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Nagios Core Nagios network monitoring software is enterprise server monitoring
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OpenProj - Project Management Open Source desktop project management
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LogicalDOC Document Management - DMS smart and open source document management system
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In recent years the use of texting for business purposes has grown significantly. Factors such as speed, convenience, the burgeoning use of mobile devices, and the desire of companies to leverage new technology to engage customers have all led to the increasing acceptance of business SMS.
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Moodle A free course management system (CMS) to create online learning sites
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Convertigo mBaaS and Mobile Application Development Platform for Enterprises
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gSOAP Toolkit Development toolkit for Web Services and XML data bindings for C & C++
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Bonita BPM A Business Process Mangement (BPM) Suite and workflow engine
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BIRT Report Designer Open Source Reporting & Data Visualization Platform
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Voip-Info.org is the premier VoIP and Asterisk wiki on the web. Compare VoIP resources, collaborate with IP telephony developers, and use Voip-Info.org as a resource for all things Asterisk documentation, business VoIP, PBX, and more.
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GroundWork Monitor Get the latest version of GW Monitor here -> http://www.gwos.com/demo
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HPCC Systems Open-source enterprise-proven platform for Big Data analysis
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Microsoft's TrueType core fonts A smart package of Microsoft's core fonts
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Notepad++ Plugin Manager Hosting project for Notepad++ Plugin Manager
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API stands for Application Programming Interface (API). It’s an interface that allows different programs, applications, computers, and services to communicate with each other and exchange data (as long as the requesting program is authorized to access the program providing the service).
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SAP NetWeaver Server Adapter for Eclipse Integrates Eclipse with the SAP NetWeaver Application Server
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FileZilla A fast cross-platform FTP client
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PortableApps.com: Portable Software/USB Portable software for USB, portable, and cloud drives
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Ubuntuzilla: Mozilla Software Installer APT repository for Mozilla software releases
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