The Wanelo Sales Channel was built to help Shopify merchants reach new customers, build a following and grow their businesses. By installing the sales channel, you are applying to sell your products directly on Wanelo, so that millions of shoppers can discover and buy your products with just a tap.
Wanelo (“wah-nee-loh,” from Want, Need, Love) is a social marketplace bringing together 800K stores and 50M products, all shoppable from one place. For shoppers, it’s a way to discover and buy products from stores both big and small. For merchants, Wanelo is a place to market and sell your products to millions of users who come to do nothing but shop.
I've had the app for over 1 1/2. Honestly, there were so many problems with my followers, etc that was being taken care of until they couldn't figure it out. It's a lot of commission that they charge, too. It also bothers me that there is little accountability from them.
We have been using Wanelo since we launched our website. We're happy with it and has brought us sales. The customer service is doing an excellent job. It would have been a 5-star if we can maximize our Amazon fulfillment service with Wanelo. Right now, we can't ship and fulfill via Amazon because Amazon sometimes use a shipping carrier that is not supported by Wanelo. We're hoping one day this bottleneck would be resolved. Overall, great experience!
The Wanelo has been super supportive for me. They were patient with me selecting all the right settings and responded to my emails usually within 24 hours.
Though not driving a ton of sales, Wanelo definitely added to the cash flow.
This app is the truth...I receive most of my orders from Wanelo...Very satisfied customer...
Shark-pro
We support your review and will be in contact.
Following your lead in the lawsuit.They owe me over 1000s dollars
And Trendwy is another of my stores that was closed. Will be also joining the lawsuit. Will be in contact.
Its even worse.
They will close you store and no matter how much money the need to pay, they will stated that they believe there are fraudulent activities and that no money will be paid back. They do not verified anything and only wait until they owe you over a 1000's dollars and the close your account.
They do this to many small stores. But, we are getting together to complete a lawsuit.
If you want more information or being part of this lawsuit, please contact [email protected] We are already many stores under this circumstances. Please make sure you download all your accounts from you store dashboard or at least you have e-mails.
Also if you can show with you bank statements that they never paid enough, we can accomplish taking this to the Federal Court.
With your help, They will be sued by millions not only for the money, but for the damage that is causing that they are keeping the funds.
I really wanted to love this app! So many notices saying my products have not shipped! When in fact the customers already recieved the product! Awesome! I have earned NOTHING! I will be removing this app! Hopefully they get it right soon! I'm in the business to make money, not lose it!
I get a good amount of sales from this platform but the frustration is not worth it. The support team is mediocre at best & unhelpful. They refunded a few orders that has been delivered 3+ weeks ago and do not request the buyer to send the item back...Basically giving my handmade items away for free. They totally disregard your store polices and do not do their job. When I asked for help to have the item sent back or to return the payment Gerald tells me he can't do anything! Half the time I get emailed for orders about tracking info and when I go to check the items are already delivered!!!BECAUSE NO ONE KNOWS HOW TO DO THEIR JOB. A few times someone called me about a order and didn't even speak good english so I couldn't understand what they were saying. They now have a system where you only get paid twice a month for orders that were delivered. This disables me since my items are made to order and if I do not have the payment for certain garments I can't buy materials to ship them. I am going to complete all my out standing orders and leaving this joke of a platform for good. Install and sell at your own risk, but be prepared to lose money.
I was interested in trying out Wanelo until I saw all these reviews claiming that Wanelo won't pay them after a sale. I did a little digging and found out that Wanelo also has difficulty paying their employees too. It sounds like Wanelo has some massive Cash Flows issues.
I MAKE MORE THAN 10 SALES AND NEVER PAY ME WHY THE CHINESE SHIPMENT NUMBER WAS NOT THE ONE THAT THEY HOPED IS A TRASH DOES NOT SERVE ... THERE ARE THIEVES STAYED WITH MY MONEY
ES UNA MIERDA!