History

Our engineering team is actively investigating error messages when accessing the Droplet create and Droplet resize screens through the cloud control panel.

At this time our Control Panel's functionality has been fully restored. If you continue to experience any issues please open a support ticket.

History

Recent severe weather events in India, specifically Cyclone Vardah, has resulted in damage to domestic and sub-sea fiber optic cables in the Chennai region which is a major network interconnection point for India. As a result all major carriers are running on reduced capacity to Europe, North America and Asia resulting in increased latency and periods of packet loss to these destinations. We are working with our providers to try and optimize routing as much as possible.

At this time most ISP issues in the BLR region have been resolved, and connectivity should return to normal. If you continue to have issues, please open a support ticket and we'd be happy to provide further assistance.

History

We're investigating reports of event processing delays in the TOR1 and NYC3 regions. During this time, you may see stalled or slower than normal Droplet creates and destroys, power actions, or other events in those regions.

We have isolated the issue causing event processing delays in TOR1 and NYC3. Events should now be proceeding as normal. We will continue to monitor events. If you're still experiencing delays we ask that you please open a support ticket.

Our engineers have fully resolved the issue causing delays in event processing. We apologize for any issues that this may have caused for you. If you're still experiencing delays at this time please open a support ticket.

History

Our engineering team is actively investigating event processing issues. During this time, new events, like Droplet creation and other actions, are temporarily disabled. We apologize for any inconvenience that this causes for you.

Our engineers are continuing to work on the issue affecting event processing. At this time, Droplet creation, power actions, and snapshots are still disabled, but other actions (password resets, rebuilds, destroys, and so on) have been re-enabled.

We have isolated the issue causing event processing delays and events should be proceeding as normal. We will continue to monitor events. If you're still experiencing delays we ask that you please open a support ticket.

Our engineers have fully resolved the issue causing delays in event processing. We apologize for any issues that this may have caused for you. If you're still experiencing delays at this time please open a support ticket.

History

We are currently experiencing issues with our ticket platform. During this time, ticket response time may take longer than expected. We apologize for the delay and any inconveniences this may cause.

We have isolated the issue with our ticket platform and we are working towards a resolution. During this time, ticket response time may take longer than expected. We apologize for the delay and any inconveniences this may cause. Thank you for your patience.

Our engineering team has resolved the ticket platform issue at this time. We apologize for the delay in ticket responses and any inconvenience this has caused for you.

History

We're investigating reports of errors with the create Droplet and resize Droplet pages in the control panel. During this time, you may see a "Looks like something went wrong" error message on those pages. We apologize for any inconvenience that this causes and will share an update as soon as we have one.

Our engineers have fixed the issue causing error pages in the control panel when creating or resizing Droplets. We'll continue to monitor the situation for any further problems. If you do see an issue still, please open a ticket for our Support team.

At this time we are no longer seeing error pages in the control panel when creating or resizing Droplets, the issue is resolved. If you continue to experience any issues please open a support ticket.

History

Our engineering team is actively investigating issues involving billing and profile settings on the Cloud control panel. We apologize for the troubles.

At this time our Control Panel's Billing and Profile functionality has been fully restored. If you continue to experience any issues please open a support ticket.

History

Our engineering team is investigating reports of DNS issues with the DigitalOcean nameservers. During this time you may experience intermittent issues with your DNS if you are using the DigitalOcean nameservers. We will provide an update soon.

Our engineering team has identified the cause of DNS issues with the DigitalOcean nameservers and they are working to correct it. During this time you may experience intermittent issues with your DNS if you are using the DigitalOcean nameservers. We will provide an update soon.

Our engineering team has implemented a temporary fix for the DNS issues while we work to resolve the root cause. We appreciate your patience during this time.

At this time, the DNS issue has been resolved by our engineering team. We appreciate your patience as we worked through this and apologize for any issues this may have caused for you. If you continue to experience any issues please open a support ticket.