Envato Help

Our Market sites are back! A fix has been implemented and we are monitoring the results. Apologies for the recent inconvenience.

Sorry folks, the Market sites are currently down. Our developers are working to resolve this ASAP. Thanks for your patience!

Fully resolved: A technical problem affecting replies to envato support tickets is now fully resolved. Apologies for any trouble this caused

(2/2) To ensure we receive your reply, check that the reply-to email address is set to: [email protected]

Update (1/2): An issue affecting customers replying to support tickets is tentatively resolved.

Update: An issue affecting customers replying to support tickets is ongoing. If your reply is unsuccessful please try again in several hours

(2/2) If you're trying to reply to us via ticket and can't, please try again in a few hours. Sincere apologies for any inconvenience.

New Incident: (1/2) We are investigating an issue where some customers are unable to send Help / Support Ticket replies to us.

Uploads are now working. Thanks for your patience and sorry for any inconvenience caused. Thanks

Update: our team is still working hard to resolve the issue with author uploads. Thanks for your patience - updates http://status.envato.com/ 

Sorry, but we are again experiencing issues with author uploads. The team are on this so please see http://status.envato.com/  for updates

Uploads should now be functioning again as normal. Thanks for all of your patience.

We are experiencing some issues with uploads - updates being posted to http://status.envato.com/  and we are working on this now. Thanks

Uploads should be functioning again as normal. Again, thanks so much for your patience!

We are currently having an issue with our author uploads. The developers are working hard to resolve it ASAP. Thanks for your patience!

Hi All! Connectivity has been restored, however uploads will remain offline whilst we work on resolving some underlying issues. ^IH

So sorry folks but the Envato Markets are currently down. The developers are aware and working to get this resolved ASAP.

Envato Market is back! Thank you for your patience folks. We apologise for the disruption.

We're still working on resolving outages on Envato Market. We'll provide updates here as available, or check http://status.envato.com/ .

The Envato Market Sites are down but our developers are working on it and will have them fixed ASAP. Thanks for your patience!