DoorDash Review
DoorDash (doordash.com) is an extremely popular food delivery app brand which competes against brands like GrubHub, Seamless and Boxed. Compared to its peers, DoorDash ranks as one of the top-performing brands in its category, with an overall ranking of #7 out of 50 total brands.
While anyone can post reviews of DoorDash on Knoji, our own team of editors also does research to answer questions and provide ratings for this brand. So far, our team has spent roughly 100 hours researching and reviewing the top 50 restaurant delivery services based on 400 data points such as delivery minimums, low delivery fees and price competitiveness (see the full criteria list).
- Price point: How expensive is each brand? How much does each service cost vs. competitors?
- Low delivery fees: How low are the delivery fees for each brand? How good is each service for low delivery fees?
- Delivery minimums: Does I need to order a certain amount of food in order to use each brand? Does each service have a delivery minimum?
- Search by cuisine: On each brand, can I search for food by types?
- Search by item: Can I search for specific food items on each brand?
- Fast delivery: How fast is delivery from each brand? How quickly can each service deliver my order?
- Easy to use app: How easy to use is each brand's app? How good is each service's app when it comes to ease of use?
- Good customer service: How good is each brand's customer service? How high quality is each service's customer service?
- Alcohol ordering: Can I order alcohol from each brand? Am I able to buy spirits from each service?
- Additional service fees: Does each brand charge a service fee on top of the delivery fee? Will I need to pay a service fee when I order from each service?
- Nationwide coverage: How good is each brand's coverage across the country? Can people from most major cities order from each service?
- Connected app: Will I have access to a mobile app with each brand? Does each service offer a mobile app?
- IOS compatibility: Can I use each brand's app on a device running iOS? Is each service's app compatible with iOS devices?
- Android compatibility: Can I use each brand's app on an Android device? Is each service's app compatible with Android devices?
DoorDash's strengths are:
- Good low delivery fees details
- Good nationwide coverage details
- Good app ease of use details
- Offers search by cuisine details
- Offers search by item details
- Supports additional service fees details
- Offerss alcohol ordering details
- Offers iOS compatibility details
- Offers Android compatibility details
- Supports connected app details
DoorDash's active discount codes (view all details):
Get $10 Off
WRVVR37Get $5 Off
DASHMAY1DoorDash's active sales & deals:
- Amazon is offering discounts on select DoorDash items today.
Compare DoorDash vs. top competitors (view all):
DoorDash Review
: Features-at-a-Glance|
Overall Score
3.4
Full review
|
Brand Popularity
View Site
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DoorDash Full Review
Overall Score
DoorDash has an overall score of 2.0 out of 5 stars, giving it a ranking of 7 of 50 food delivery app brands.
To calculate DoorDash's score, we look at a range of factors and compare them with other brands in the restaurant delivery space. We look at overall brand popularity, DoorDash's price point compared to other food delivery app services, as well as reviews they've received from customers. We look at performance in key product criteria such as price point, low delivery fees, delivery minimums, search by cuisine, search by item, fast delivery, easy to use app, good customer service, alcohol ordering, additional service fees, nationwide coverage, connected app, iOS compatibility and Android compatibility. We also look at e-commerce features such as payment options accepted, discount policies, shipping and returns policies, and other customer service features.
DoorDash Low Delivery Fees
Ranked #3 of 50 brands
Out of 1 review, DoorDash was rated 4.0 out of 5 stars for low delivery fees.
Based on our research, it appears that DoorDash may not offer low delivery fees at the current time. You may be able to find additional information about DoorDash's low delivery fees on their customer service page here. You can also visit their homepage to see if DoorDash has posted any updated information about their low delivery fees.
— Knoji Staff reviewed DoorDash on May 19, 2019, Read 1 low delivery fees review.
DoorDash Easy to Use App
Ranked #4 of 50 brands
Out of 1 review, DoorDash was rated 4.0 out of 5 stars for app ease of use.
Based on our research, it appears that DoorDash may not offer easy to use app at the current time. You may be able to find additional information about DoorDash's app ease of use on their customer service page here. You can also visit their homepage to see if DoorDash has posted any updated information about their app ease of use.
— Knoji Staff reviewed DoorDash on May 16, 2019, Read 1 easy to use app review.
DoorDash eCommerce Store Ratings & Features
High-level summary of DoorDash store features, discount policies, availability of promo codes, payment methods accepted, and shipping and returns policies.DoorDash Promo Code Support
5.0 stars
DoorDash does support discount codes on its website. During checkout, you will see an input box to enter a promotional code. Enter your code in this box, and provided it's a valid coupon code, you will receive a discount off your order. Read more details of DoorDash's promo code support here. You can also grab the latest coupons for DoorDash on our DoorDash promo codes page.
DoorDash Discounts for Veterans, Seniors & Students
1.0 stars
DoorDash may or may not offer special discounts or special pricing as a matter of store policy. DoorDash did not offer the following discounts at the time of our last research: military discounts, senior discounts, student discounts, teacher discounts and birthday discounts. More details at doordash.com.
DoorDash Shipping & Returns Policies
2.0 stars
DoorDash does offer some benefits for shipping, returns and exchanges on its website. DoorDash did not offer the following shipping and exchanges features at the time of our last research: free shipping, free returns & exchanges and money-back guarantee.
DoorDash Payment Methods Accepted
3.0 stars
DoorDash accepts some payment methods beyond standard credit card payments. Specifically, DoorDash accepts the following payment methods: Apple Pay. DoorDash did not accept the following payment options at the time of our last research: debit & prepaid cards, PayPal, Google Pay and gift cards. Learn more at DoorDash's website.
DoorDash Pricing Matching & Special Couponing Policies
1.0 stars
DoorDash does not currently offer any specific price matching or special couponing features for customers. DoorDash does not offer the following pricing and couponing features at the time of our last research: price matching, coupon stacking and competitor coupons. Check for any updates on doordash.com.
DoorDash FAQ
Product & Service Features
Shipping & Returns Policies
Payment Options
Pricing & Discount Policies
Customer Service Features
Financing Options
Website Features
Marketing Programs
Other Features
Compare DoorDash with Similar Brands
Side-by-side comparisons of pricing, discounts, customer service, shipping policies, more
- Compare DoorDash with GrubHub
- Compare DoorDash with UberEATS
- Compare DoorDash with Postmates
- Compare DoorDash with Seamless
- Compare DoorDash with Caviar
- Compare DoorDash with Boxed
- Compare DoorDash with ChowNow
- Compare DoorDash with Favor
- Check out more food delivery apps comparisons
2019 takeout delivery top 10 rankings
- The top 10 best takeout delivery brands overall
- The top 10 food delivery app brands w/ the best price competitiveness
- The top 10 restaurant delivery services w/ the best low delivery fees
- The top 10 takeout delivery brands w/ the best delivery minimums
- The top 10 food delivery app brands w/ the best search by cuisine
- The top 10 food delivery app services w/ the best search by item
- The top 10 restaurant delivery brands w/ the best fast delivery
- The top 10 takeout delivery brands w/ the best app ease of use
- The top 10 food delivery app services w/ the best good customer service
- The top 10 food delivery app brands w/ the best alcohol ordering
- The top 10 restaurant delivery brands w/ the best additional service fees
- The top 10 takeout delivery services w/ the best nationwide coverage
- See more food delivery apps top 10 lists
More DoorDash Savings Tips
You might also like these coupons for restaurant delivery services (May, 2019):
- Find more food delivery apps coupon codes
Other DoorDash discounts and related deals
- Student discounts: Check out 676 brands that offer student discounts. Read about DoorDash student discount policies.
- Military discounts: Check out 1,220 brands that offer military discounts. Read about DoorDash military discount policies.
- Senior discounts: Check out 260 brands that offer senior discounts. Read about DoorDash senior discount policies.
- Birthday discounts: Check out 261 brands that offer birthday discounts. Read about DoorDash birthday discount policies.
- Competitor coupons: Check out 44 brands that accept competitor coupons. Read about DoorDash competitor coupon policies.
- Coupon stacking: Check out 18 brands that allow coupon stacking. Read about DoorDash coupon stacking policies.
- Free shipping: Check out 10,406 brands that offer free shipping. Read about DoorDash free shipping policies.
- Price matching: Check out 304 brands that offer price matching. Read about DoorDash price matching policies.
- Loyalty programs: Check out 550 brands that offer loyalty programs. Read about DoorDash loyalty programs.
- Free trials: Check out 633 brands that offer free trials. Read about DoorDash free trial availability.
- Find more food delivery apps store features
Find more promo codes for stores like DoorDash
Get DoorDash
6 discount codes >
Rated 3.7 - 48 reviews
doordash.com
About DoorDash
DoorDash is a large company operating the e-commerce site doordash.com. DoorDash sells its products and services in the food delivery apps industry. DoorDash is a less active brand when it comes to discounting and offering coupons. DoorDash has good ratings among shoppers on Knoji, with 48 ratings and an average rating of 3.7 stars. DoorDash scores very well compared to other brands in the food delivery apps industry, providing 15 e-commerce features to better serve its customers.
DoorDash's Features Scorecard
Shipping & Returns Policies
Free Shipping:
Maybe
It appears that DoorDash may not offer free shipping currently. DoorDash free shipping policies >>
Free Returns & Exchanges:
Maybe
It appears that DoorDash may not offer free returns & exchanges currently. DoorDash free returns & exchanges >>
International Shipping:
Maybe
It appears that DoorDash may not offer international shipping currently. DoorDash international shipping policies >>
Payment Options
Debit & Prepaid Cards:
Maybe
It appears that DoorDash may not accept debit & prepaid cards currently. DoorDash debit & prepaid card support >>
PayPal:
Maybe
It appears that DoorDash may not accept PayPal currently. DoorDash PayPal >>
Apple Pay:
Yes
DoorDash accepts Apple Pay for qualifying orders and customers, according to their Apple Pay policies. See policies and program details on their Apple Pay support page. DoorDash Apple Pay support >>
Amazon Pay:
No
It appears that DoorDash may not accept Amazon Pay currently. DoorDash Amazon Pay >>
Google Pay:
No
It appears that DoorDash may not accept Google Pay currently. DoorDash Google Pay >>
Pricing & Discount Policies
Promo Codes:
Yes
DoorDash supports a promo code box on their website. Check the DoorDash promo codes page for the latest coupon codes from DoorDash. DoorDash promo codes >>
Sales:
Maybe
It appears that DoorDash may not offer sales currently. DoorDash availability of sales and promotions >>
Black Friday Ad:
Maybe
It appears that DoorDash may not offer Black Friday ad currently. DoorDash Black Friday page >>
Military Discounts:
Maybe
It appears that DoorDash may not offer military discounts currently. DoorDash military discount policies >>
Cyber Monday Ad:
Maybe
It appears that DoorDash may not offer Cyber Monday ad currently. Doordash.com Cyber Monday ad >>
Official Coupons Page:
Maybe
It appears that DoorDash may not offer official coupons page currently. DoorDash official coupons page >>
Student Discounts:
Maybe
It appears that DoorDash may not offer student discounts currently. Doordash.com student discounts >>
Price Matching:
Maybe
It appears that DoorDash may not offer price matching currently. DoorDash price matching policies >>
Birthday Discounts:
Maybe
It appears that DoorDash may not offer birthday discounts currently. DoorDash birthday discounts >>
Senior Discounts:
Maybe
It appears that DoorDash may not offer senior discounts currently. DoorDash senior discount policies >>
Competitor Coupons:
Maybe
It appears that DoorDash may not accept competitor coupons currently. DoorDash competitor coupon policies >>
AARP Discounts:
No
It appears that DoorDash may not offer AARP discounts currently. DoorDash AARP discount policies >>
Coupon Stacking:
Maybe
It appears that DoorDash may not allow coupon stacking currently. DoorDash coupon stacking policies >>
Customer Service Features
Contact Information:
Yes
DoorDash offers contact information for qualifying orders and customers, according to their contact information policies. See policies and program details on their contact information availability page. Doordash.com contact information >>
Money-back Guarantee:
No
It appears that DoorDash may not offer money-back guarantee currently. DoorDash money-back guarantee policy >>
Gift Cards:
Maybe
It appears that DoorDash may not offer gift cards currently. DoorDash gift cards >>
Loyalty Programs:
No
It appears that DoorDash may not offer loyalty programs currently. Doordash.com loyalty programs >>
Social Media Pages:
Maybe
It appears that DoorDash may not offer social media pages currently. Doordash.com social media pages >>
Financing Options
Affirm Financing:
Maybe
It appears that DoorDash may not accept Affirm financing currently. Doordash.com Affirm financing >>
Afterpay Financing:
Maybe
It appears that DoorDash may not accept Afterpay financing currently. DoorDash Afterpay financing support >>
QuadPay Financing:
No
It appears that DoorDash may not accept QuadPay financing currently. DoorDash QuadPay financing >>
Sezzle Financing:
No
It appears that DoorDash may not accept Sezzle financing currently. DoorDash Sezzle financing support >>
Klarna Financing:
No
It appears that DoorDash may not accept Klarna financing currently. DoorDash Klarna financing >>
Bread Financing:
No
It appears that DoorDash may not accept Bread financing currently. DoorDash Bread financing >>
Website Features
Website Security & Privacy:
Yes
DoorDash offers website security & privacy for qualifying orders and customers, according to their website security & privacy policies. See policies and program details on their website security & privacy policies page. DoorDash website security & privacy policies >>
Mobile Apps:
Maybe
It appears that DoorDash may not offer mobile apps currently. Doordash.com mobile apps >>
Marketing Programs
Affiliate Programs:
Yes
DoorDash offers affiliate programs for qualifying orders and customers, according to their affiliate programs policies. See policies and program details on their affiliate programs page. DoorDash affiliate programs >>