Xero

Xero has a lot of positive things going for it. But when customers beg for a needed feature that's not on Xero's roadmap already, you get Zero from Xero. A huge volume of customers want customer pricing built into Xero so you don't have to go to a spreadsheet to look up prices based on which retailer you're invoicing. Xero's answer: get an inventory integration that does it. We won't.

Ok. I can live with that answer, but if that IS the answer at least have the courtesy to allow that integrated software to pass back pricing to Xero. I can't even issue a credit memo to a retailer without looking up their individual SKU pricing and manually enter it. SERIOUSLY?

Get with the 21st century, dump your legacy answers, and add some features to make it work. With 10 retailers, a pain in the ass but it can be done. More than that then I'm done. You force us into costly alternative conversions for one little obvious and highly requested feature.

Get It Done.

Receiving MANY errors.

An unhandled error with the Xero API occurred. Unknown response code: 500

(Refund 1) — Partial line item refunds are not currently supported.

Very good app, very happy - works well with one store.
I think it will keep evolving (I hope), especially if it could have two shopify stores (same company) automatically sync with the one Xero account. Missed out on five star for this reason.

We use this app at www.babyswimmingshop.co.uk. It works well in basic mode but there would appear to be a number of "simple" fixes that would make life a lot easier. 1) being able to split out receipts from Shopify / Paypal 2) maintaining stock in both Xero and Shopify. I appreciate that there are (expensive" paid apps that will do this and more bit for a start up these would be appreciated.

I think it should get a lot more detailed - sales accounting by collection, product type, etc.

So if I were to just rate the integration itself, I would give this app a 3. It does a decent job and is fairly easy to use. The problem is that because it is created by shopify, it doesnt have the backing necessary to continue to expand its features and integration points. If this was created by xero, then I believe we would be looking at a much better integration. There is no way to sync inventory, which would help us know an accurate amount for inventory assets in our books. Orders are collapsed to a degree that it takes additional work to separate the numbers. I really hope shopify can continue to build out this app. I would be happy to update my review if these things were to change.

In theory this was going to be amazing. But I've been using it for about a week or so now and so far I get more fails than passes.
The single daily dump of invoices isn't good enough.
I get fail errors saying that the payment amount is different to the invoice - which is impossible as most of the time the customers haven't even PAID yet!!! And those invoices are marked as unpaid!
Once it's failed I can't get them to re-export and it's so much faffing around.
At least entering them manually, is RELIABLE.
Every second export has fails.
This app needs a hang of a lot more work. Disappointing.

This app has a ton of options and features and to be honest it's a little beyond my knowledge and needs at the moment it's the best app I have found for this purpose. Great support as usual too :)

Xero has some good points, but needs more of the basic features. I am shocked that it does not accept partial payments for invoices. We require 50% deposits on all custom orders, but with Xero, a customer has to pay the invoice in full- ONLY.
The staff suggested for us to create 3 invoices- one with the full price and two for each payment required.
This feature has been requested by several business owners since 2013, but still nothing in the works. Sorry Xero too many steps for us- we need something easy to use.

It's not perfect but it's pretty good, if it could upload your inventory and not just sold items it would be the most valuable app available!

Please Xero, make it do just that one thing and i'll recommend you until the end of my days! ;-)