The Zendesk Developer Platform is our not-so-secret weapon. It allows you to extend the functionality of Zendesk, so you can stretch and build in countless directions to meet the needs of your businesses. Its power comes from the ease and flexibility of use. But since it enables almost unlimited customization, its style comes from you.
There’s no reason for support to be stuck in the basement next to the extra bathroom supplies. Zendesk Embeddables give you the flexibility to bring support directly to your customers—whether that’s embedded on your website, in your mobile app, or a part of your service.
Embeddables are the magical combination of our Web Widget and Mobile SDKs that lets you embed Zendesk Support, Chat, and Guide natively on the web and within mobile applications.
Learn more about Embeddablescompanies have embedded support onto their website
companies power support in their mobile app with our SDKs
Agents don’t want extra work. Support managers are never happy wasting resources. And customers hate repeating themselves. Eliminate all these problems by creating a single workspace for your agents, with all the information they need right at their fingertips.
Zendesk Apps enable organizations to customize Zendesk product interfaces and optimize workflow through powerful plug-ins. You can choose from 500+ pre-built apps in the Zendesk Apps Marketplace or build your own.
Go to the Marketplace See the Documentation
The Dollar Shave Club used the Zendesk Apps Framework to give support agents visibility into their members’ subscription—while responding to their query in Support. Agents now have more context and information right at their fingertips, which helps them “shave” time and money.
Learn more about building custom apps
apps in the Apps Marketplace
of customers have enhanced their Zendesk product with an app
Information about your customer doesn’t exist in any one place. Rather than keep it siloed, it’s better to let it flow—between Zendesk and the other tools you use.
With Zendesk APIs, you can build custom integrations and interact with Zendesk data using 400 different API endpoints. They are extensible and built on open standards.
Coursera supports millions of users around the globe. To deal with that scale, it means getting smart with your approach. Using the API, Coursera evaluate each conversation from their learners and automatically route the query to the right team.
Get started with APIs
API calls a day
API endpoints
Join the next generation of companies redefining the customer experience.
Embed Zendesk functionality onto your website with the Web Widget
Create your own apps to enhance your Zendesk product
Embed in-app support into your app with our Mobile SDKs
Setup pre-built integrations from the Apps Marketplace
Build custom integrations with our APIs