ಟ್ವೀಟ್‌ಗಳು

	SysAid @sysaid	10 ನಿಮಿ
	Do you have a poor understanding of the difference between incidents + problems? This might help. buff.ly/2kkm3kR #ITSM
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	SysAid @sysaid	1 ಗಂ.
	When it comes to #helpdesk reporting the important thing is to ensure you include info that your stakeholders need. buff.ly/2kk3L33
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	SysAid @sysaid	3 ಗಂ.
	"A great #helpdesk proactively communicates with their users to help keep them informed" – @SarahLahav buff.ly/2k2mbqC
	ಸಾರಾಂಶ ನೋಡಿ ·

	SysAid @sysaid	4 ಗಂ.
	Do you even know how your users actually feel about the services you deliver? buff.ly/2kZf7sA #ITHelpdesk #ITSM
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	SysAid @sysaid	4 ಗಂ.
	You may know and understand your SLAs, but what about your customers? buff.ly/2kvbCgm #ITSupport #Helpdesk #ITSM
	ಸಾರಾಂಶ ನೋಡಿ ·

	SysAid @sysaid	5 ಗಂ.
	When you tear up everything up + tell ppl to start working differently, you’re bound to stir up opposition. buff.ly/2ktaCdd #ITSM
	ಸಾರಾಂಶ ನೋಡಿ ·

	SysAid @sysaid	6 ಗಂ.
	The largest of companies need to have formalized #ITsupport teams , but what about smaller teams? buff.ly/2kZ2UEb
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	SysAid @sysaid	7 ಗಂ.
	Top tip from @StuartRance: Ensure that each + every one of your #helpdesk KPIs can be measured. buff.ly/2k2qNwN
	ಸಾರಾಂಶ ನೋಡಿ ·

	SysAid @sysaid	19 ಗಂ.
	In unexpected circumstances a good #helpdesk will need to break the rules. #ITSupport buff.ly/2k77mjg #techsupport
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	SysAid @sysaid	20 ಗಂ.
	"You need to pay attention to the business impact of whatever it is you're working on" – @StuartRance buff.ly/2lnBNqz
	ಸಾರಾಂಶ ನೋಡಿ ·

	SysAid @sysaid	21 ಗಂ.
	The #helpdesk’s fundamental responsibilities don’t end when you put the phone down after a call. buff.ly/2kvqlaB #ITSupport
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	SysAid @sysaid	21 ಗಂ.
	Don't forget: a conversation is worth a thousand statistics. buff.ly/2kvhRk4 #ITSupport #ServiceDesk
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	SysAid @sysaid	22 ಗಂ.
	In this blog we explain how to get the most out of limited #ITsupport resource. buff.ly/2luk1P0 #Helpdesk
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	SysAid @sysaid	22 ಗಂ.
	If you want to know what isn’t working properly + how to fix it, ask the people doing the job. buff.ly/2kRUu4S #ITSupport
	ಸಾರಾಂಶ ನೋಡಿ ·

	SysAid @sysaid	23 ಗಂ.
	Tip to better meet customer expectations: Understand what people expect buff.ly/2kLlXmC #ITSM #ITSupport
	ಸಾರಾಂಶ ನೋಡಿ ·

	SysAid @sysaid	23 ಗಂ.
	@Pete71Woodcock Thanks Pete. Looping in our VP product to this: @OdedMoshe
	ಸಂವಾದವನ್ನು ನೋಡಿ ·

	SysAid @sysaid	24 ಗಂ.
	Here are some examples of KPIs a #helpdesk could use to indicate whether they're achieving the objectives. buff.ly/2lnBYSN
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	SysAid @sysaid	24 ಗಂ.
	"While the roles are different between the incident + problem teams, it doesn’t mean the people have to be." buff.ly/2kS6lQJ #ITSM
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	SysAid @sysaid	ಫೆಬ್ರ 9
	3 tips for building a #selfservice ecosystem that keeps your end users satisfied. buff.ly/2kvl5nF #ITHelpDesk
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	SysAid @sysaid	ಫೆಬ್ರ 9
	Have you considered gamifying your #servicedesk metrics to help motivate your team to hit their KPIs? buff.ly/2kLhz6P
	ಸಾರಾಂಶ ನೋಡಿ ·