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Basis
@
mybasis
San Francisco, CA
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Get fit, motivated and connected with Peak––the ultimate fitness and sleep tracker. For customer support tweet @mybasis_help 7am-7pm PT 7 days/wk.
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4,540
ಟ್ವೀಟ್ಗಳು
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459
ಹಿಂಬಾಲಿಸುತ್ತಿರುವವರು
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11,011
ಹಿಂಬಾಲಕರು
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Basis
@mybasis
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ಸೆಪ್ಟೆಂ 26 |
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@Sportsguy786 No Basis news currently, but Intel is working on a number of wearables projects and there are exciting products on the way.
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Basis
@mybasis
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ಸೆಪ್ಟೆಂ 14 |
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@valor @gkatsev Not yet. Once we have news we will definitely update our site ( mybasis.com/safety/ ) with the details.
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Basis
@mybasis
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ಸೆಪ್ಟೆಂ 2 |
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@oaklandlawyer If you reach out to [email protected] they can help you with that.
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Basis
@mybasis
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ಸೆಪ್ಟೆಂ 2 |
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@cheesim We don't send a notification. Once your item is received, it takes 7-10 business days for your refund to be delivered.
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Basis
@mybasis
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ಸೆಪ್ಟೆಂ 2 |
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@oaklandlawyer Sorry to hear! If this is the B1 model, please reach out to support and they can help you out.
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Basis
@mybasis
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ಆಗ 24 |
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@infffy I'll reach out to support to check in on your refund.
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Basis
@mybasis
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ಆಗ 24 |
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@infffy it takes about 7-10 business days from the day your Peak was delivered to our depot for your refund check to be delivered.
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Basis
@mybasis
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ಆಗ 16 |
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@gkatsev No sleep data export at the moment, but we are adding this feature in the near future!
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Basis
@mybasis
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ಆಗ 16 |
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@lang_we We don’t have product plans for Basis that we can share at this time. Intel's working on a number of exciting wearables projects.
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Basis
@mybasis
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ಆಗ 15 |
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@alwaysflexing while that will clear up the memory, you won't be able to download the firmware again, so a hard reset will brick your device
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Basis
@mybasis
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ಆಗ 15 |
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@JoshSwain1989 @acccgovau sorry for the delays, we've had a huge # of requests come in so they may just be backed up.
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Basis
@mybasis
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ಆಗ 15 |
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@miniminister you should still be able to sync up until 12/31. However, we encourage you to stop wearing your Peak immediately.
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Basis
@mybasis
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ಆಗ 15 |
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@alwaysflexing the device will be unable to sync. This will cause the memory to fill up, thus making the watch unusable.
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Basis
@mybasis
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ಆಗ 11 |
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@Fitnessfreak77 Hi Cath, our support team is looking into this now.
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Basis
@mybasis
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ಆಗ 10 |
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@jonbeilin what field is creating this error message for you?
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Basis
@mybasis
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ಆಗ 8 |
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@CJRecher @mybasis_help The customer support team sent you an email this morning.
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Basis
@mybasis
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ಆಗ 8 |
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@Reilly345 Think we got this covered through Facebook as well. Yes, you can return your watch for a refund.
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Basis
@mybasis
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ಆಗ 4 |
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@CJRecher @mybasis_help Sorry about the trouble! Support is going to be contacting you again for additional follow up.
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Basis
@mybasis
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ಆಗ 4 |
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@CJRecher @mybasis_help I will check with support directly and if you would like to reach out directly please email [email protected]
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Basis
@mybasis
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ಆಗ 4 |
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@newstik @mybasis_help Hi Daniel, yes, the service will shut down at the end of 2016.
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