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AddThis Support
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AddThis Support 1 мар.
В ответ @JamesMurgatroyd
Received! We'll respond shortly :)
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AddThis Support 1 мар.
В ответ @JamesMurgatroyd
Hi James! There's currently no known bugs that we are aware that could cause this. Can you submit an email to [email protected] so we can create a ticket for you and one of our Support Engineers will be able to help? We have some workarounds but it requires a long response.
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AddThis Support 1 мар.
В ответ @Stefanmisaras @addthis
Hi Stefan! Can you send us an email at [email protected] so we can create a ticket for you?
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AddThis Support 28 февр.
Hi there, Yes, LinkedIn has deprecated share counts altogether: If you wish to know more about this, I suggest you reach out to for any questions you might have. Thanks!
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AddThis Support 26 февр.
В ответ @HealthNews2018
To instruct FB and many other services what content to show in a share dialog, you need to specify Open Graph meta tags. I suggest adding the Image Open Graph tag (og:image) to each of your [ages: Ex: <meta property="og:image" content="IMAGE URL" />
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AddThis Support 26 февр.
В ответ @HealthNews2018
And we love you!! 😍 Can you share with us the URL of the articles where this is happening so we can take a further look?
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AddThis Support 26 февр.
В ответ @Utter90 @addthis
Hi Benjamin, Yes this is a known issue and the reason why this happened is because about 2 weeks ago, LinkedIn decided to deprecate their share counts feature for good so this feature is no longer available: You can read about it here: -
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AddThis Support 22 февр.
Our dashboard is now back up from maintenance!
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AddThis Support 21 февр.
В ответ @TheRyanRobinson
Hi Ryan, Unfortunately there is no reliable/scalable workaround for restoring these share counts that we know of :(
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AddThis Support 21 февр.
В ответ @ViatranOnline
Hi there! We'd love to send you our W-9, can you send an email to [email protected] and one of our support engineers will send that over to you? Thanks!
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AddThis Support 21 февр.
В ответ @dobberina
As of right now, we'll be compliant with GDPR ahead of the deadline, and we'll be updating everyone about our progress and our recommendations very soon. Keep an eye on our blog – – for more information.
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AddThis Support 21 февр.
В ответ @dobberina
Hi Caroline! We're well aware of GDPR regulations and are hard at work getting into compliance. Our team is actually working on a blog post about it with our marketing and legal teams so we can give you the most complete information.
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AddThis Support 20 февр.
AddThis will be down for routine maintenance on Wednesday 2/21 @ 8pm EST. The maintenance period will last 1-2 hours. Hold on tight!
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AddThis Support 20 февр.
В ответ @diego_visintin
Thanks for letting us know! We try to balance the cost of testing and supporting additional browsers while being able to quickly develop new features that the most popular browsers are able to use. I'll let our product team know about the request!
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AddThis Support 19 февр.
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AddThis Support 16 февр.
В ответ @Blooloop
Yes, unfortunately we're also seeing 0 shares for all URLs again :( We'll try digging into this further to see if we can get an update from LinkedIn.
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AddThis Support 15 февр.
В ответ @specialtrevor
Once updated, you wouldn't have to change anything on your end. As far as ETA, just speaking honestly with you, it may be awhile because we're currently working on some high priority projects and once we're done with those, our engineers will take this on. Stay tuned!
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AddThis Support 15 февр.
В ответ @specialtrevor
Unfortunately, we don't support opening apps rather than the mobile version of the services's site . We are working on it.
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AddThis Support 14 февр.
I'd love to help you, send me an example page where you're seeing the issue?
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AddThis Support 14 февр.
В ответ @therickbarry
The inline version will give you a separate piece of code. It can take 2 days for us to analyze your content in order to determine what to recommend to your visitors. If you dont get a lot of traffic, it can take longer to gather enough data to determine what to recommend
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