Administration in Google Apps

One of the most important features of Google Apps for Business is the ability for IT administrators to manage accounts in their domain. Your domain administrator will be able to control many aspects of your Google Apps experience, including:

  • Setting policies - An admin can implement policies on how different Google Apps can be used, like stopping you from sharing documents outside of the company.
  • Managing account security - An admin can control how services are accessed, like requiring you to log in through your corporate single sign-on before you could use Google Apps.
  • Monitoring activity - An admin can see basic information, like how many docs are shared inside their company, to better understand how Apps is being used.
  • Accessing data - An admin is allowed to access the data, like documents and emails, that is created by people inside their domain.
  • Deleting accounts - An admin can delete accounts inside their domain.

Who is a domain administrator?

Domain administrators have a lot of power over accounts in their domain, so we are very careful to ensure that only people who truly manage your domain can be administrators in Google Apps. To become a domain administrator, a person must first verify ownership of the website associated with that domain. So if you’ve got a [email protected] email address, then only someone who owns the example.com website will be able to administer your account. Administrators have a variety of options for verifying domain ownership.

What happens when there is a new domain administrator?

After someone applies to become your domain administrator, and verifies domain ownership, you will receive an email telling you that your account will soon be managed by a new person. The new administrator will be able to start managing your account 72 hours after you receive this email. If you have concerns about being managed, you should contact our support team during those 72 hours.