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Status History
Nov 22 2016 06:28 UTC NYC2 AMS1 SFO1 AMS2 NYC1 SGP1 LON1 NYC3 AMS3 FRA1 TOR1 BLR1 SFO2 DNS

DNS Issues

At this time, the DNS issue has been resolved by our engineering team. We appreciate your patience as we worked through this and apologize for any issues this may have caused for you. If you continue to experience any issues please open a support ticket.

History

Our engineering team is investigating reports of DNS issues with the DigitalOcean nameservers. During this time you may experience intermittent issues with your DNS if you are using the DigitalOcean nameservers. We will provide an update soon.

investigating 2016-11-22 06:28:35 UTC

Our engineering team has identified the cause of DNS issues with the DigitalOcean nameservers and they are working to correct it. During this time you may experience intermittent issues with your DNS if you are using the DigitalOcean nameservers. We will provide an update soon.

issue 2016-11-22 07:04:53 UTC

Our engineering team has implemented a temporary fix for the DNS issues while we work to resolve the root cause. We appreciate your patience during this time.

update 2016-11-22 08:56:59 UTC

At this time, the DNS issue has been resolved by our engineering team. We appreciate your patience as we worked through this and apologize for any issues this may have caused for you. If you continue to experience any issues please open a support ticket.

resolved 2016-11-22 09:21:31 UTC
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Nov 21 2016
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Nov 17 2016 17:36 UTC FRA1 Droplets Event Processing Block Storage

FRA1 - Block Storage Volumes Unavailability

At this time, our engineers have completely resolved the issue with block storage volumes in FRA1. If you're still experiencing issues with your droplets and volumes, we ask that you please open a support ticket.

History

At approximately 12:10:24 (EST), we started receiving reports of general unavailability/timeouts to block storage volumes in the FRA1 region. Our engineering team is actively investigating at this time and we apologize for any inconvenience that this causes for you.

investigating 2016-11-17 17:36:34 UTC

This issue affects droplets with attached block storage volumes from powering on/off and power cycling. Running droplets will hard lock up trying to access the storage volume.

issue 2016-11-17 17:43:35 UTC

At this time, our engineers have resolved the issue with block storage volumes in FRA1. We are still monitoring very closely. If you're still experiencing issues with your droplets, we ask that you please open a support ticket.

monitoring 2016-11-17 18:02:14 UTC

At this time, our engineers have completely resolved the issue with block storage volumes in FRA1. If you're still experiencing issues with your droplets and volumes, we ask that you please open a support ticket.

resolved 2016-11-17 18:34:46 UTC
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Nov 03 2016 17:03 UTC Event Processing

Event Processing Failures

Our engineers have fully resolved the issue causing event processing failures. We apologize for any issues that this may have caused for you. If you're still experiencing failures at this time, please open a support ticket.

History

We have isolated an issue causing event processing failures and events should be proceeding as normal. We will continue to monitor the issue and ask that you retry events that may have recently failed.

monitoring 2016-11-03 17:03:00 UTC

Our engineers have fully resolved the issue causing event processing failures. We apologize for any issues that this may have caused for you. If you're still experiencing failures at this time, please open a support ticket.

resolved 2016-11-03 17:42:34 UTC
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Nov 03 2016 03:01 UTC NYC2 AMS1 SFO1 AMS2 NYC1 SGP1 LON1 NYC3 AMS3 FRA1 TOR1 BLR1 SFO2 Droplets

Issue Creating Snapshots

Our engineering team has resolved the Snapshot issues. We apologize for any inconvenience that this has caused for you. If you're still encountering an issue please open a support ticket.

History

Our engineering team is actively investigating an issue regarding creating new Snapshots. We apologize for any inconvenience that this causes for you and hope to have this resolved soon!

issue 2016-11-03 03:01:08 UTC

Our engineering team has resolved the Snapshot issues. We apologize for any inconvenience that this has caused for you. If you're still encountering an issue please open a support ticket.

resolved 2016-11-03 06:02:58 UTC
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Nov 02 2016
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Oct 28 2016 22:38 UTC Cloud Control Panel

Email Notifications from Cloud Panel

We have isolated the issue with email from our cloud control panel, and they should be proceeding as normal. If you're still experiencing issues we ask that you please open a support ticket.

History

We are currently seeing reports of issues receiving emails from our cloud control panel. Our engineers are investigating this issue.

investigating 2016-10-28 22:38:51 UTC

We have isolated the issue with email from our cloud control panel, and they should be proceeding as normal. If you're still experiencing issues we ask that you please open a support ticket.

resolved 2016-10-28 23:30:17 UTC
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Oct 27 2016 09:57 UTC NYC2 AMS1 SFO1 AMS2 NYC1 SGP1 LON1 NYC3 AMS3 FRA1 TOR1 BLR1 SFO2 Event Processing

Event Processing Delay

Our engineers have fully resolved the issue causing delays in event processing. We apologize for any issues that this may have caused for you. If you're still experiencing delays at this time please open a support ticket.

History

Our engineering team is actively investigating event processing delays. During this time you may experience slower than normal events such as creates, destroys and power events. We apologize for any inconvenience that this causes for you.

monitoring 2016-10-27 09:57:29 UTC

Our engineers have fully resolved the issue causing delays in event processing. We apologize for any issues that this may have caused for you. If you're still experiencing delays at this time please open a support ticket.

resolved 2016-10-27 11:04:44 UTC
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