Resolved -
Domain purchases are working properly.
Nov 9, 21:43 EST
Identified -
Domain purchases were failing due to an issue with our messaging system. Service has returned to normal for most customers.
Nov 9, 21:33 EST
Investigating -
We are investigating reports of users unable to purchase new domains.
Nov 9, 21:18 EST
Resolved -
This incident has been resolved.
Oct 31, 13:44 EST
Monitoring -
Certificate generation service is returning to normal. We will continue to monitor closely to ensure that delayed certificates are properly generated.
Oct 31, 12:44 EST
Identified -
Users are seeing errors regarding their generation of SSL/TLS certificates for new domains. This is due to a problem external to Squarespace. When the problem is resolved, certificate generation will automatically resume. Our Certificate Authority partner is working to resolve the issue in their system.
Oct 31, 10:14 EST