Problems signing in to your Yahoo account

If you're unable to sign in to your account, try these troubleshooting steps to regain access.

Change, recover, or reset your Yahoo password

Having a strong password is critical to keeping your account safe. Learn how to change, reset, or find your Yahoo Account password.

Update your account recovery information

Add or remove an alternate email address or mobile number so we can confirm your identity if you ever need to regain access to your Yahoo account.

Set up Yahoo Account Key to stop using passwords

If you're looking for a more secure way to sign in to your Yahoo account, learn how to use Yahoo Account Key which lets you sign in without a password.

Two-step verification for extra account security

Add an extra protection to your Yahoo account by activating the two-step verification feature and then connecting to 3rd party apps.

Sign in with Yahoo Account Key

How to sign in with Account Key and where to find your notification.

Questions and issues using Yahoo Account Key

If you're having trouble using Account Key or something's changed, learn how to update your settings and solve common mishaps.

Understand and create 3rd party app passwords

Learn how to connect to 3rd party apps when two-step verification or Account Key turned on.

Signs of a hacked account and what to do

Think someone else is accessing your Yahoo account? Learn how to tell if your account has been compromised and how to secure it.

My account is sending spam

Learn what to do if your Yahoo Mail account is sending spam.