Help your support agents solve customer problems faster by putting the right tools at their fingertips — all from one console.
Build self-service communities. Give your customers access to the answers they need to solve problems on their own terms and timeline.
Get more insight into your customers’ behavior so you can personalise service and predict future needs. Even provide conversational service with live messaging.
Improve your mobile service operations and deliver connected, intelligent, more personalised service from the phone to the field on one platform.
Lightning Professional
Complete service CRM for teams of any size
€
75
user/month*
(billed annually)
(billed annually)
Lightning Enterprise
Customisable CRM for comprehensive service
€
150
user/month*
(billed annually)
(billed annually)
Lightning Unlimited
Unlimited CRM power
€
300
user/month*
(billed annually)
(billed annually)
* All per user products require an annual contract.
“Thanks to Service Cloud first contact resolution has increased from 78% to 87%”
Get a closer look at the ways service with Salesforce drives customer satisfaction.
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