Surface Support
Popular topics
- What's new in the Anniversary Update
- Install Surface and Windows updates
- Surface won’t turn on, Windows won’t start, or the battery won’t charge
- Cracked screen and physical damage
- Restore, refresh, or reset Surface Pro or Surface 3
- Download a recovery image for your Surface
- Troubleshoot docking stations for Surface Pro and Surface 3
- What to do if Surface is running slower
- Surface update history
My Surface
- Register a new product
- Check warranty status for a product
- How to get service for Surface
- How to prepare your Surface for service
- Check service status
- Set up your Surface after service
- Downloadable user guides
Power cords
Microsoft recalls power cords for Surface Pro, Surface Pro 2, and Surface Pro 3 devices purchased before March 15, 2015. Please click here for more details.
Surface support for business
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